DO NOT RENT HERE I GET THERE AND THE TRAILER OPENING WAS TO SMALL SO I SAID IT WOULD NOT WORK THEY SAID THEY STOPED THE RENTAL WE IT WAS NOT STOPED I GOT CHARGED FOR TWO DAYS
SO I WOULD NOT USE THEM AGAIN
Go to Penske and get good service. The two crumugeoms that work here couldn't smile if it was their birthday. Rented from them twice. 1st time the truck they gave us had a flat tire, that was after the guy had ck it out and said it was good to go. 2nd time we reserved , and paid on line with a cc but when we went to pu the truck they said computers r down, we can't help u, even though we had our receipt in hand with all the information on it.
Had truck ready to go when we arrived. Easy drop off. So glad blankets were in truck - we needed them (charge was reasonable). Price was as stated. Good truck at last minute and good value! Friendly to boot.
This is a full service store anything you need to move plus more
.. friendly service. Very reasonable.
Good place to fill your own lp tanks. Easy to get to, reasonable prices.
Let me start with this, do you like purgatory? If so, use this uhaul location. First for some reason for me to rent a trailer to haul a car from here to one city if North Florida was going to cost $250, When I went online it'd would have been cheaper to drop it off in San Francisco. Then I set a "reservation time" which means absolutely nothing, because when I show up there's over a dozen people in line to the door with 1 person behind the counter. So I stood in line until about an hour past my "reservation time" At least I had time to make a pot of coffee, drink it, and I just went ahead and did my taxes. I would drive an hour away in a hurricane raining hail at 100mph than go back to this uhaul location. My option would've been completely different if it's wasn't for the scowl of the one man behind the desk who face read "get off my lawn, Clint Eastwood in grand torino" Not once did he say to the crowd or single customer sorry for the wait.
UPDATE: I called customer service about the crazy rate. First woman couldn't have cared less and transferred me in the middle of me talking, and the second lady was the same way. I guess from top to bottom uhaul company as a whole has horrible customer service. If you can use penskie, budget, anyone else. To end, I talked to two other people who have used this location. Both said they are horrible and the one even said I just dedicate at least 2 hours to go and pick anything up from there.
Good Luck!
Very professional. Did a great job installing a new hitch on a 2005 mustang.
Easy to book online. Was inexpensive for the day use. Will definitely go back
I needed to rent a van to move some furniture that wouldn't fit in my SUV. Within an hour, I was loading the furniture and on my way! U-Haul made it easy to solve my problem. The only difficulty was that the van had a problem with the tire sensor which caused us considerable delay checking tire pressure. This delay prevented us from having a planned lunch with the family member we were helping. When we returned the van in the 4-hour rental window, we were informed by the gentleman who rented us the van that he "knew there was a problem with the sensor, and it would be looked at eventually."
Have used to this place several times because it is the closest one. Have never had a good experience weather renting a truck or trailer or just trying to get propane filled. Not just the employees. The owner is not a friendly customer-oriented guy either. Last time I went to get my propane tank filled the pump was broken. Waited two weeks and went back and was told it was going to be a while because they were busy. Had troubles in the past just renting equipment also. Told them today that I would just drive somewhere else rather than ever use them again
Claimed nozzle for propane refilling is broken drove a long way to find that out. It was close to closing and he looked like he had lots to do perhaps didn't want to deal with it will call tomorrow and ask if they have propane. Regardless he didn't apologize or suggest anywhere else to go get some I bought propane here last time but will be avoiding it from now on. Called the next day and was told they have propane and and never had any issues the day before again no apologies for the bad service I'm calling corporate and complaining and I suggest others that have bad experiences do as well. I knew the jerk was lying cause he didn't want to do his job. The other reviews about the customer service are spot on its non existant. Went to the one by the airport the next day and was greeted nicely called sir and thanked for my business. I'll take my business there from now on.