Name: U-Haul Moving & Storage of Melbourne
Address: 438 N Harbor City Blvd, Melbourne, FL 32935, USA, US
Telephone: +1 321-254-7933

U-Haul Moving & Storage of Melbourne is a moving company, located at 438 N Harbor City Blvd, Melbourne, FL 32935, USA. They can be contacted via phone at +1 321-254-7933, visit their website www.uhaul.com for more detailed information.

Location :

438 N Harbor City Blvd, Melbourne, FL 32935, USA

Contacts :

Added by Jopie, at 04 October 2016

Monday 7:00 AM – 7:00 PM
Tuesday 7:00 AM – 7:00 PM
Wednesday 7:00 AM – 7:00 PM
Thursday 7:00 AM – 7:00 PM
Friday 7:00 AM – 8:00 PM
Saturday 7:00 AM – 7:00 PM
Sunday 9:00 AM – 5:00 PM

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Richard Hendry

05 November 2017

We had to wait in line for 45 minutes to rent our van while people without a reservation got served by one person. the manager was no where to be found. when we got up to the register - (we were told that while they still had van on site) - we would not be given one. They said that 15 minutes after the pick up time - they could give you whatever they wanted. And we had to pay a higher rate for mileage. this took another 15 minutes. Later when I called the store the manager (tony Mccart) told me we were late and that was itvery rude and smug. I asked for a adjustment to the 69.00 per mile charge but he refused and when I got upset that I was pronouncing his name wrong he hung up on me. I asked where that policy on changing the type of van was in writing - he said he did not know. I called the 800 number and they have no such policy. When I called back he laugh at us and refused to save us a a customer. since there are 25 dealer in melbourne to get these trucks from - I will never be going back there again. poor service, poor customer service skills and a manager / owner that simply could care less about the customer my advice to save time and aggravation ---go elsewhere.
Michael Baldwin

03 November 2017

This place was great!!!! Howard First Jr. was the guy who helped me. I was in and out. Great experience! I would recommend this place to anyone!!!!
James Hose'

19 October 2017

Had to move suddenly due to the recent hurricane and went by the day off to rent a truck.

Andrew was our attendant and really helped us out. Great guy too bad he couldn't help us move! Definitely recommend this place to anyone.
Bilal Kazmi

15 September 2017

F.CK THIS PLACE SUCH A RUDE EMPLOYEE I'LL NEVER COME AGAIN IN MY LIFE FOR DELIVERY
George Guccione

25 August 2017

The poorest run establishment I have ever encountered. The manager Tony Mcart is terrible as well as the entire "new staff" the old staff has expressed there concerns to me several times and clearly are no longer there. I had an employee tell me "I screwed up by using there online service" I get charged for every mistake they make. the list is endless due to how often I rent from them. I assure you I will never step foot in this location again, and I advise the same to anyone.

to be honest the entire Uhaul company is terrible, no customer service whatsoever, very disappointed for the last time

update a week later I had the manager of this location admit on a recorded line that I was in the right and he was in the wrong. Still no correction to my bill, still no call,text or email from anybody in the corporate office, this companies customer service techniques is to blame the customer and accept no responsibility whatsoever.
I have never seen such an unprofessional establishment. highly disappointed.
Brian Franzmeier

26 July 2017

If it wasn't for the manager Id of never gotten my boxes. I stopped by to purchase boxes. It was the third time I had stopped that week. Each time I stopped in, there was a long line of people. I live 1/2 mile away so it wasn't that big a deal. I could stop by another day. I didn't want to stand in line for a half hour or more, just to buy boxes. As I was leaving again, the manager ask if he could help me. I told him my story about how this was my third try to buy boxes. He helped me on the spot. He took my order and checked me out. I wanted to say Thanks again! P.S. You need more help at your store, your loosing money with people like me leaving frustrated.
Don Owens

22 June 2017

Always slow, always understaffed. Came in to buy boxes and had a ridiculous wait. Only one agent who will never seem to call another in when there is a line.
Marcia Harper

20 June 2017

Very knowledgeable people who helped you with anything you needed.
Robert Neal

23 May 2017

I'm being generous with this rating because of the scheduling conflicts (2) and the long line issues that others have mentioned here. Not sure if they are under-staffed here or need work on efficiency. Either way, if you have time to wait a bit, I would say it is worth it.

I needed a 2" trailer hitch and light wiring job done on my new 2017 Honda CR-V. After the install date had to be moved a couple of times, the installer came in on Sunday and performed the work for me because I was in a bind and had to leave town asap. The work was done properly and relatively quickly. It looks great and works great. Again, if you have time to deal with the delay(s), odds are, you'll get your hitch installed to your satisfaction.
Katie L

04 April 2017

About what you would expect from any U-Haul rental place. Arrive right when they open if you're renting a truck or you will have to wait in line.
Vanessa Steele

11 October 2016

When I arrived, their system was down. I was forced to pay by check or cash. I decided to write a check instead of getting cash because the line was out the door nearly 7 out and ONLY ONE employee.

It has been a week and I have yet to be refunded!!!!! Due to the circumstance, the ONE EMPLOYEE was fine but UHAUL itself as a corporate and how they handle their refund policies are awful!! I would have wrote two checks.. the amount for the deposit and the cost to rent but that was not allowed!!

What can you do to improve for the next customer.. refund their money sooner.