They have the best parts person her name is Nicole she is very smart and knows alot about BMW cars and parts!
Staff was nice, but prices online were waaaay different than in the store
I recently bought a brand new 2017 X5 from Tulley BMW of Manchester. My product specialist, Jessica Wilson, was very helpful! She answered all my questions, and got me into the right car for my family and I! I couldnt be more happy with my purchase, and I walked away feeling like i got an amazing deal! Keep it up, Jess!
Brought car in for a pretty simple service to replace an electronics module. Was told they had to order the parts.been 2 weeks now and still nothing. Guess they had to go to the mines for the copper and silicon to make the new module.
Follow up: After 3 weeks, finally got the recall work done. The dealer was very accomidating while we were waiting. Unfortunately another recall was just issued, so we will see how the next visit goes.
Brought car in for a pretty simple service to replace an electronics module. Was told they had to order the parts.been 2 weeks now and still nothing. Guess they had to go to the mines for the copper and silicon to make the new module.
This dealer received the 2017 Bmw excellence award and now I see why. I have purchased a 750i here. I couldn't be any happier with the car nor the buying experience. Bryan went out of his way just so I could test drive the car asap. Ryan was very helpful in finalizing the purchase. Also Rick at the service dept was great, got me in a loaner quickly and I was on my way. I live 45min away and there are several Bmw dealerships closer to me but I will be choosing Tulley Bmw for my service needs and future purchases.
Chris Schwarz and Dawn Jellow are by far the best sales team out there! Chris was persistent in his search to find me the right car and best deal. Dawn is always a pleasure to work with and one of the most knowledgeable in her field. Made my third purchase from Tulley, thanks to Chris and Dawn!!
Amazing Dealership & extraordinary service- Knowledgeable, friendly, professional and focused on my customer experience and exceeding expectations. The Sales team of Dawn, Chris and Ryan were the best as was the entire team at Tulley BMW of Manchester - They worked hard for us to find the right vehicle and exceeded every expectation - If you are in the market for a BMW this is the dealership to visit. This was our 3rd BMW from Tulley in 3years and we'll keep going back. Highly recommend.
I went in for a routine oil change on my f10 550 and was told I had a "very bad" upper oil pan gasket leak "dripping oil" I was advised on the seriousness of this issue as well as the potential 2800 dollar repair billI thought this was highly unlikely because I had no oil consumption issues. I later decided to open up the hood and take a look myself I found a very obvious coolant leak which I was able to repair myself for 30 bucks. I am still amazed that the service tech couldn't tell the difference between oil and coolant or didn't care to investigate further. This was my first experience at this particular dealership and probably my last.
Really great experience from everyone at Tulley. Christavo, Chris the sales manager and Ryan! Couldn't be happier with our experience and will be back again.
The service we received was absolutely superb. A gentleman named Kyle was very helpful to me and my friends and I really appreciated this gesture and certainly recommend this location.
I leased my last BMW from here, and got a solid deal from Dawn.
The car came here for all of its services, including the repair after I slid into a curb and damaged the back wheel. The service department was also professionally and thorough and the rest of the staff friendly and helpful.
Why not 5-stars? Their used car prices are a little high compared to dealers in the greater New England region. As I looked around I consistently found better prices (features and mileage being the same) at dealers in MA, CT, and NJ. I know that's a function of not having any competition in the immediate area.
I ended up not going with BMW after this lease, opting to try something new, but Tulley will definitely be on my list of places to shop when I'm ready for my next BMW
Very good experience buying a 2014 BMW 325i X-Drive. All 3 Chris' I dealt with were great!
I first visited Tulley of Manchester with very little knowledge about BMW's many model and package options. They worked closely with me to narrow down the vehicles that best fit my needs and even helped me to compare it to similar luxury cars from other companies so I'd be confident in my buying decision.
At the end the salesperson and business manager worked very hard to get me the best deal on my terms, not on theirs (I've been bait and switched so many times at car dealers but BMW was extremely transparent about their selling process and why they were making specific recommendations). They have also been great about standing behind their product and helping me maintain my confidence in buying from them.