I do not like the car buying process simply because of the pressure from car salesmen to purchase. With that being said, I had a great experience at Contemporary of Milford. Clayton was very personable and knowledgeable. He knew so much about the vehicles and was able to answer all questions. He was also very honest and real. I would recommend Clayton to anyone buying a new jeep. Great experience and great new facility!
Had an appointment to get my transmission looked at. Show up they take the car we wait for over an hour to find out they are to busy to service the transmission? Why was I given an appointment to get my trans looked at if they didn't have time to service the vehicle. Great job 👎👎
Very impressed with the staff here, not high pressure while being extremely helpful. Found a perfect Jeep and they found reasonable financing as well. In 200000 miles when have to replace this Jeep will be back!
Casey is very laid back and easy to work with. His friendly, no-nonsense approach is exactly what I look for when shopping for a car and it made the entire process enjoyable and painless. Within a week's time (only because of MY scheduling delays) I was out of my old car and in the exact Jeep I wanted and have never been happier with a vehicle. I would highly recommend the Contemporary team to anyone in the area looking for a car, new or used. Casey, Brian and Mark make a great team and I look forward to the day I may need their help again!
Very clean and pleasing to look around their. Car inventory
Good morning. This dealership is a good one. Been thinking of a new truck but keep changing my mind, ( with the prices) they have been very patient.
They are looking today for the truck I want/need. Can't wait to see the new shop
I came to this location looking for a used car I found that was well within my price range. Everything went fine until the typical pre screen questionnaire.
We get to the credit question on a scale of 1-10. The salesman goes and talks to his sales manager. Management didn't like my answer for credit. I explained my goals and reasons I needed to trade into a cheaper vehicle with less mileage to lower my payments and get a larger sedan.
So the salesman wants to do a soft credit pull after I answer his questions because apparently for trade ins these days you need good credit even to get rid of you car which I know is bogus because I've sold and bought before.
Never have I looked at a customer that I'm selling a vehicle to and said "typically for a trade with negative equity we need to see credit a bit on the stronger side, to determine what we can allow for the trade". Biggest load of garbage I've ever heard.
So I agree just to see what happens. They don't test drive with me, don't even bother trying to help me reach my goal because at this point, to them they're losing money on deal and could care less about helping me out.
No building rapport. No trying to relate to me as a human being. Just financial questions. Only interested in the money. That's where this dealership goes wrong. The salesman, Brennan, also performed a hard inquiry when he clearly stated to me it would be a soft inquiry and not affect my credit score which was a lie. This place is awful.
A credit score is never required for a trade value. It determines if they want to deal with you or not. And that's exactly what happens at this dealership. If your credit is average or below average.. They won't bother as they're only in it to make money, not build customer experience and relationships.
This place seemed so awesome when I called in. But after I made the 2.5 hour drive to them nothing was upheld. I had the surprise 1197. Bucks to pay in my taxes, there a funny vibration in my tire, I can not register or inspect it because I have not received a title verification. And they are not held liable l for anything. These people are crooks and liars. And this was my first and last time that I will ever buy out of state!
Super Dealership
I can't say enough about the people I met. From Carly early on to Brennan who is so laid back and nice, then Brian the sales manager who l did not have to fight with and finally Tyler in financing who went above and beyond to save me a lot of time with my paperwork, these guys were such a breeze to work with.
I Bought a used 2014 Jeep Wrangler sport. Sales person John was great, finance guy fast and courteous. Had a slight issue with a defective key Sean the service writer got me in and fixed the issue right away. Thanks guys!
Shout out to Contemporary Dudes, John Callahan IV-Awesome Salesman, Brian Battersby-Financial Whiz, Heath DeLuca-Knowledgeable Service & Brian Young!! Thank you guys for my Shiny, Red New Jeep Wrangler!! Will always come back here!!!!😃
Wasn't impressed with the service I received. Went to look at new cars that I was interested in possibly purchasing in a few months and was pushed out the door. They weren't busy and didn't offer to show me anything. Also the sales associate didn't know what they had. Wasn't helpful and I suspect it was because I said I wasn't purchasing a new car for another few months. You would figure with it being a smaller dealership they would be more up for great service and the sale.
Amazing car buying experience. I walked away with a great deal and the entire process was extremely fast and efficient. Would recommend this dealer for anyone looking for a great deal, friendly staff, and hassle-free car buying experience. Mark Cheever and Russ make a great team.
Truly a great car buying experience from start to finish. Knowledgeable staff who clearly make customer satisfaction their priority. Keith was great- very knowledgeable and helpful. He even took the time to make sure my daughters' car seat was properly installed in my new car and that my Bluetooth was hooked up correctly. Mark made the paperwork process painless. Highly recommend this dealer! Love my Jeep!!