My husband and i have been customers for 3 years and we love it the people are very pleasant and every time we need service on our car they do it right away
I purchased a car there about a month ago. Josh was great to work with. I took a star off because I test drive a Nissan and loved it. We went over numbers and I agreed. Signed the papers and we were told that I just signed for a VW Tiguan that I never even test drove! I did end up with the Tiguan and am happy with my car, I just felt I was a little mislead.
I bought a new car from here, and loved the car and the service. Bob Smith in particular was really easy to make the purchase with, as he didn’t push anything and just got me what I wanted.
The manager Steve is smooth, and made himself easily available if there were any problems (there weren’t any).
In terms of price, in my experience they beat the local competitors in Massachusetts and New Hampshire, which was a big deciding factor. Best price + included extras standard really sold it for us.
I requested a Kelly Blue Book offer online. After being hounded to bring my Ford Escape in so they could purchase it, I decided to stop by.
After sitting and waiting for over an hour, they offered $2000 less than the original KBB offer I gathered my things and walked out. The salesman followed me outside and said they may be able to do better. They finally came within a couple hundred of the original KBB offer.
I ended up selling them my vehicle, because I don't have the time to deal with selling it on my own. But, because of the shady way they dealt with this, I will never consider coming here to buy or sell anything.
I bought a car from Kevin lafluer it was the best car buying experience I've had he was very patient and not pushy, 10/10 would buy there again.
Bought a car here. When signing was told I qualified for a loan at a 3.3-3.5% and first payment would not be due for 90 days. Next day came in to finalize and now the loan was thru a completely different bank and interest was at 7%. The 90 day payment was out the window too. Had to wait 5 weeks for the title to show but the dealership payed for a rental car. Service dept seems pretty good. Drive in service center just expect well over an hour wait for an oil change.
Ive been to this specific dealership many times because of the quality of service i receive, and every time has been an awesome experience. Ive referred friends and have purchased 2 vehicles from them. The crew is super friendly and helpful. One employee Jordan has gone above and beyond to make sure everything has been taken care of each time ive been there and has been extremely helpful with the whole process making it simple and stress free. So thankful for these guys and appreciate all they've done!
Joshua Lehman and the finance team helped us purchase 2 "new to us" vehicles last month. They were able to find us a reduced financing deal at local credit unions. Trade-ins and personalized service was great! We highly recommend stopping in and working with Joshua to purchase your next vehicle!
Just bought a new Jeep from James they were so great here at Autofair. Friendly environment, every person who walked by asked how I was doing and if i needed a water, snack etc. James as well as the managers were very educated on their products and eager to please their customers. I made a great deal and will buying all my future cars here!
My wife found a car on Truecar, so we went to see it. We were greated by Toby Pena at the door, and he was friendly from the start. We loved the car, so we purchased it after out test drive. Toby helped us out throughout the entire process and had the car detailed for us while we went through the financial aspect of the purchase. The dealership was clean, and everyone was friendly. Our son loved ringing the bell to seal our deal, a great car buying experience. I would definitely recommend to anyone looking for a car to take a look at their stock.
I came in for a car I found with True Car with my Fiance but did not like it in person. After hearing what I was looking for, Ken and Josh presented me with a better option for a great price. Then my Fiance was able to get a lease buyout and we drove off the lot with 2 Great New Cars! Very satisfied with the personal service we received. Josh was awesome with our 3 year old who was a little cranky after being there for hours. At the end of the day, extremely pleased with how the whole car buying experience went down. We would recommend this place for anyone looking to get into a new or CPO vehicle.
I recently went in to purchase a vehicle. Joshua Lehmann showed me a great vehicle that fit my needs. He navigated me seamlessly through the car buying process. He is very professional and knowledgeable. Exceptional customer service, he answered my endless questions with patience and courtesy. This was an exceptional car buying experience, and I would definitely recommend this place to my friends & family
My fiancé and I have been shopping for a used Subaru and we were on a reconnaissance mission when Joshua L. took us under his wing. He was very professional, personable, courteous, attentive, and yet not overwhelmingly pushy. We haven't yet found EXACTLY what we're looking for, but he has continued his search for our dream car. We're very hopeful, and expect to be returning to AutoFair in the future! That was one of the best experiences at a dealership that I have ever had :-)
Met with Ken Perron and it was great working with him. He knew where I needed to be as far as price and definitely helped to work it out. I'm in the car that I wanted and it worked out great financially. He even searched for my spare key and found it six weeks after I bought the car. I had a small issue with my passenger mirror and they brought me in immediately and fixed it. I'd recommend Ken and auto fair to anyone.