Great locally-owned hardware store. Many things in stock and friendly and experienced salespeople.
When ever I need those hard to find hardware, electric switch or even carbon brushes for my tile saw I go to Dorn Hardware.
Today I needed a couple of old style slide switches and stainless steel machine screws for a 50 year old tube amplifier I'm rebuilding, and after stopping at our local stores I realized I had to make the trip to Dorn's. It was well worth the trip, I was surprised to see the stainless steel screws were almost half the price of our local stores.
I love Doing Hardware! They have such an incredible selection, especially when it comes to nuts, bolts, and their ilk. Plus helpful, friendly staff. Such a pleasure to go there every time.
decent selection, okay price, the employees are decent, but the manager needs to go.. Either he hates minorities or veterans. This guy refused to allow me to purchase a hunting license. I doubt its that he didn't know how to do his job (because he explicitly stated that he didn't want to put it under his name, after i showed him my veteran's I.D.), it seemed rather personal,, he refused to hear what i had to say, didn't bother trying to search it , honestly think he's racist, another minority used to work there, he's gone and they have help wanted sign (probably has to do with the racist). Promote the old guys, get rid of the racist manager Johnson i believe was his last name.
Update 8/31 while my earlier visit was terrible, I went back the next day over the lunch hour and had great service. I will go back again for sure, upgrading from 1 to 4 stars.
8/30/2017 6pm visit. I'm not an experienced fisherman. Today I asked for assistance to purchase a rod and reel, and I was reasonably asked and agreed to wait until a customer ready to check out was settled. After that, the clerk sat and chatted with friends and ignored me as I waited for 15-20 minutes, I left without being helped. I'd like a rod and reel and would prefer to buy it from a small local shop, I'll try once more tomorrow and post the result.
Nice selection and at times there's nice customer service but yesterday morning, 19 July 2017 at around 9 or 10am, I decide to go there with my two daughters to pick up some tackle. When I walked in, the cashier, (older man) was talking having a conversation with a customer. I get all my stuff and proceed to check out. The customer insisted that he had something to do but the cashier kept talking. At this point the cashier saw me at the register patiently waiting. As I waited a good 5-6 minutes with occasional customers behind me, another customer just walked in to the store. Immediately the cashier services him and ignores me one more time. At this point I clearly got the message he didn't want my service there. I ended up driving 30 minutes to Cabelas vs. a 10 minute drive to get what I needed. Dorn needs to get better workers down there with better quality customer service.
Amazing inventory selection. This is my go-to place for finding replacement hardware that is compatible with the style of an older home. You could spend all day trying to find what you want (meanwhile finding amazing things that you did think any store carried anymore), so ask the staff for help. In my experience, they are always helpful. Because of the wide range of products, they may only have a few of each, but they will help you complete a rain check order if you can wait a week or so for a larger number of items.
I love this place. I really do. The staff are so friendly. They know so much and will give you genuine, helpful advice, even if it means you buy less - they won't up-sell you into anything unless it is truly vital for what you're trying to accomplish. Do yourself, and local businesses a favor. COME HERE FIRST to buy what you need. Go to a big box store only if they can't get it. These folks deserve your patronage. Not because they put on an act for your pennies, but because they know their stuff, they want to help, and if you ask questions you will learn from them. My woodworking projects turned out beautifully because of their advice.
Good selection and they don't nickel and dime you, but the staff were impolite and not helpful
Great selection and great people to deal with. I was helped by a few old timers who have worked there forever. They were very knowledgeable and accommodating. The selection is one of the best I've seen in a hardware store.
Yet another reason why your local hardware store is infinitely better than the Big Box stores. Extremely helpful staff just spent ~30 minutes with me, first 15 minutes searching for a very specific machine screw, then another 15 minutes custom cutting (using their band saw) the tiny screw to length --- all for two $0.89 screws! Just goes to show that the true quality establishments still see "profit" in the long term, beyond the single transaction.
The family hardware store has been disappearing thanks to the Big Box stores, but I don't like the Big Box stores because more often than not the employees are not knowledgeable, plus the stores are cold and impersonal. I don't often need a lot of hardware, but when I do it's usually something quirky, and pretty much every time I need something quirky and head over to Dorn, I (A) find a helpful friendly person who knows stuff, and (B) knows what I need and where it is in the store! Today I needed a really oddball, very long, metric screw for an Ikea chair. The original sheared off and the chair was useless without a replacement. I brought the two pieces in, a cheerful young man headed straight for the correct aisle, opened the correct drawer, pulled out the correct screw (!!), and for a buck-sixty I was able to repair my favorite chair. I'm sitting in it writing this review on my laptop. This is not the first time Dorn has worked a minor miracle for me, and I'm confident it will not be the last.