Great service. Recommend all my friends and family the next time you need a car or truck to go there.
I went to Toyota recently, during the day, to see about getting a part of my highlander fixed. I was told to go to the collision center. It was around 1130am. I guess only one person works in the collision center. The guy had left and I was told to come back later. Ended up going to Dawson's Collision instead and was helped right away. Support local businesses. They are more serious about maintaining customers.
Excellent service! Had a flat tire while traveling north early Saturday morning. Very caring service. Had tire replaced quickly. Thank you.
Excellent, so friendly and kind, plus they handed out ice cream bars and lollipops, offered drinks while waiting. Took my vehicle right away and service was excellent
Great atmosphere. Received lots of great help. Kevin is the best!
Took my daughters car in today with an intermittent problem. The service manager greeted us and was very friendly. Even the Mechanic talked with us about the problem. The car has never run better. The best part of our excellent experience was Michael. He offered us some food that he was cooking for the Toyota employees. Had no idea how good ribs could be. This is a dealership that is more like a family than a business. They all went the extra mile to take care of the car and their customers.
Started dealing with a dealership in Rocky Mount. The service and professionalism was horrible. They acted like they were doing me a favor just by talking to me. So I called out of town to Toyota of Goldsboro because I saw they had the car I wanted. From the first call to the pick up of my vehicle everything was smooth. They were patient and helpful to my individual situation. The sales person Michael Meadows is the guy to ask for!!! Awesome service start to finish. Also Michael is a retired vet and a family man with a beautiful daughter. Couldn't have found a better person to do business with!!
Great treatment from sales team!! We were in Massey Toyota in kinston NC. The manager there was an idiot. Called Toyota of Goldsboro, spoke with George. He told me to come in and see we're taken care of. Got there, we were in and out with new vehicle in about an hour. George kept his word when I called. Got great treatment from the rest of the staff too! Very friendly! Will definitely be back!!
Toyota of Goldsboro was great and very friendly!!! They made sure our car buying experience was amazing! Jonathan Robinson was my car salesman! If you need a new vehicle I would strongly recommend Toyota of Goldsboro! Ask for Jonathan, he is great!!
Excellent customer service. We were treated with respect and knowledgeable staff was attentive to our needs. We came in with a bit of uncertainty about a new vehicle/ trade in and were greeting with knowledge and patience which ultimately lead to a great experience and walking away with a new 4 runner at a great price. Highly recommend stopping by if a Toyota is in your future.
Service department personnel are super nice and highly knowledgeable. They don't try to oversell you. The quality of the work is high. Prices are a bit steep but I suppose all dealerships are that way. Don't buy windshield wipers here-- they charged me $75! Wait time can be a bit tedious and they aren't near anything of interest to walk to. Wait room is comfortable but has a (loud?) TV always on, the usual magazine selections, and (bad but free) coffee. Vending snack choices are poor, with only unhealthy chip, cake, and soft drink choices.
Let me tell you from experience and a drained wallet, don't take your car to get serviced here. They'll over charge you and provide less than mediocre service. I'll never make the mistake again. Take it to a local privately owned shop who will do the job right and not break the bank.
Update: The general manager- Richard Hardin, emailed me because he didn't like that I shared my experience. He called my vehicle "rusted out" (it's not.) & Threatened to contact my "company commander" because he didn't agree with my review. (I serve in the Air Force and I'm not sure what a company commander is.) To sum it up I've never received treatment like this from any business in my entire life. I will be escalating how I was treated to the fullest extent.
I recently purchased my 3 straight vehicle from Toyota of Goldsboro. They provide exceptional service. I don't plan on ever shopping anywhere else for a vehicle. Ask for Pete and tell him Joanna sent you. He's very professional and was very helpful. He listened to me and wasn't pushy at all.