I have purchased several vehicles here and will continue to do so as long as I live close enough. Highly recommended
We bought our Acadia from them about two months ago. They hadn't detailed it yet but said we could bring it back and they'd have their best guy details on Tuesday. It was super inconvenient for us to bring it back on a Tuesday but we did. Their "detail" included and exterior wash with an interior vacuum only. In my book that's not a true detail and if we'd have known that was all they'd do we wouldn't have wasted our time and wouldn't have bought the vehicle from a group that doesn't honor its word.
Visited the location on Saturday and well the little italian salesman (?) Was nice at first. I asked what was the price on the 2016 ford expedition and he started explaining about some bank buyout and would have look it up on the computer. Ok then and how much is the red/ burgundy chevy tahoe and that is when it went into another direction. He told my wife and I that those kinds of vehicles are rather expensive and he would have trouble getting us in one. Well buddy you do not know me and well your loss was deacon jones's gain because they got the 45000 dollar sale!! Thanks for reminding me why i do not visit your location.
Larry
As usual, great service all around. The Acadia looks brand new. You'd never know someone tried to rip the front end off. Thanks again!!!
This is the only place I take my car great customer service and hood people's
Great service from the parts department. First Rate
Great service not only this time but all of the time. Remember it's not the name of the dealership but the people that's working behind the name great staff
The service was fantastic from the moment I walked in the door. They kept me informed every step of the way and handled every detail with the insurance and rental company. When the repair was complete the workmanship was beautiful and my vehicle was spotless, in fact it looked like it just came off the showroom floor. I can't express enough how impressed I am both with the care given to my car and to me as a customer. Outstanding!
Scotty is great guy with helping u
I enjoy coming to Doug Henry's Service Dept. Good People, great quality service!
Great dealership, very nice employee's that knows the products and this will be the next place i buy a new car or truck from. A1 service dept! Couldn't ask for a better place to get my truck worked on. They treat you like your family and they take care of you. Thanks Mark
Worst experience I ever had, stayed all-day long, finally left with a 2010 Jeep that smelt bad, started hving problems with it in a week. After 3 weeks of driving they called and told me they couldn't get Jeep funded, that I had to take Jeep bck, left me with no transportation I will never deal with them or refer anyone to them..I now hve a 2016 Nissan no $ down through another dealership. Doug Henry does not hve their customers best interest at heart.
I recently purchased a used vehicle from Doug Henry and had a wonderful experience. Today, a minor problem occured with my car. When I called the service department, they fit me in their schedule a few hours later. When I arrived at the dealership, both the general manager and the service department showed top notch customer service. They were quick and courteous; I was most impressed and will recommend this dealership to anyone looking for a new car.