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Added by Jopie, at 24 February 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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14 Reviews
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21 December 2017
The bed, location and valets are about all that is good for this hotel.
- 1st the Main Valet staff was great and helpful. Nicer than the front desk staff.
Issues that will cause me to avoid this hotel in the future:
- No usable fridge, but they have one fully stocked so that you cannot put your own drink in there. The fridge knows when you have removed a bottle in order to keep your own bottle cold. Then, the desk tries to charge for each removal/replacement of a bottle you do. Cheesy..
- You get 2 towels and hand towels, but only 1 face cloth. This happened both nights and I had to call room service for the extra face cloth..?? Ehat is this about?
- Mei's Corner was decent food, but will rob you blind for food and drinks.
- No coffee in the room. They want to charge you in the restaurant.
- $7 for 15min computer use. $1.25 for each color print out and no color printed.response / report this review -
11 December 2017
The service was great. We had problems with the hot water and the heating controls. The heating controls were extremely annoying considering we stayed during a very cold time. We set it too 75 and the heat wouldn't kick in until it dropped to 70 and would stay on until it hit 80. It was hard to stay comfortable at night. We were also not able to connect to the internet during our last night. I also didn't like how they left no room on the mini fridge for personal items. however I will say that the location is great. And again. Great employees. And good price. But you might be comfortable paying $10 more a night for a cozier place down the road.
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10 December 2017
This is the worst hotel I have ever been to. Not only was there food in our "just cleaned" bed but the valet left a eaten corn cob in our car with a trash bag. DO NOT stay here. I have never been treated with such disrespect after spending good money. Take your money elsewhere. This place is disgusting!! It doesn't even deserve the mandatory one star.
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19 November 2017
I was meeting a guest from Germany who was staying in the hotel. We used the meeting room, and had breakfast. The staff in the reception area were very friendly and helpful. So we're the staff that parked our cars and packed the cars with all the samples. The waitress we had for breakfast could have been a little friendlier. All in all we had everything we needed and the staff we felt with were super professional. We will use the White Hall again for our guests.
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08 November 2017
I was not able to stay at this hotel due to scheduling mix ups and they were already booked but I still have to give them a 5 star for the customer service I experienced. At Mei's Corner, Sara was absolutely amazing host and genuinely cared as she made me feel better about my situation as I figured out a solution. The valet was also very courteous and waived parking for me instead of charging me for the few hours. I truly appreciate all the help I received.
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15 October 2017
Never stay at this hotel!!! My husband became sick at the last minute and we could not stay at the hotel. We contacted the hotel and asked them if they could move our reservation out and initially they did not wish to help and then lied stating they would move our reservation and send confirmation the confirmation never came and now they are acting as if they could not move our reservation at all with a late notice after they told us they would. Liars!!!
To add insult to injury, we dealt with a number of different people who kept making us someone else's problem. The person who finally addressed our problem lied to us to get us off the phonePoorest customer service of ANY hotel we have ever had the misfortune to deal with. Before booking here, I suggest you stay at any other hotel or motel before coming here. This hotel is simply an unaccomodating overpriced mess!response / report this review -
11 October 2017
The location is great, near the north end of the miricle mile. It is easy to get to and easy to get around the city from. The staff are very nice. The rooms are clean though there are some things that could use an update, the shower curtain is heavy and gross which is an easy change for the hotel to do so I hope it gets done. And the carpets could stand to be switched out.
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26 August 2017
Nice location, not accommodating staff! We arrived and were told they couldn't accommodate our vehicle and gave us zero options. Already paid for the hotel room we had to figure out where to take our car, and walk blocks back to the hotel. Wouldn't go the extra mile with anything. My recommendation would be to spend a little extra to get a higher quality staff!
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22 July 2017
Great location, Nice bed and easy checkout but place was a little run down. Asked for Shampoo and never got it. Had to get new remote. Has a lip in the bathroom that you have to be careful of because I hit it hard in middle of the night. It was very noise early in the morning. I had 7 am meetings and was awaken by a beeping garbage truck every day at around 5:30 am.
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21 April 2017
If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the cheapest rates around
My girlfriend and I had a great stay at the Whitehall Hotel. Tracee at the front desk was extremely nice and helpful. Our upgraded hotel room was amazing and had more than enough room. Two bathrooms and showers! Great view and comfortable bed.
After our experience at the Hilton in Chicago, this was a refreshing change. The location is really nice too. Still in the city, but far enough away to all the chaos. Most things are within walking distance.
I would definitely stay here again. The only thing negative was the lack of drinking fountains in the building. Plenty of chargeable water bottles in the fridge. That's to be expected at a hotel though.
Edit: One of the valet drivers was really cool and helpful. I can't remember his name but he gave great advice for food and helped us with parking. Everyone working at this hotel is very nice.response / report this review -
18 April 2017
My girlfriend and I had a great stay at the Whitehall Hotel. Tracee at the front desk was extremely nice and helpful. Our upgraded hotel room was amazing and had more than enough room. Two bathrooms and showers! Great view and comfortable bed.
After our experience at the Hilton in Chicago, this was a refreshing change. The location is really nice too. Still in the city, but far enough away to all the chaos. Most things are within walking distance.
I would definitely stay here again. The only thing negative was the lack of drinking fountains in the building. Plenty of chargeable water bottles in the fridge. That's to be expected at a hotel though.
Edit: One of the valet drivers was really cool and helpful. I can't remember his name but he gave great advice for food and helped us with parking. Everyone working at this hotel is very nice.response / report this review -
05 April 2017
My friend and I stayed for one night. It was very easy to get too, and close to the bus stop. The room was VERY nice. However, we thought it was weird for as much as we paid they supplied super cheap toilet paper, and the "snack bar" was over priced. The shower also made a loud screeching sound, and the outlet next to the bed didn't work. Staff was very friendly whenever we talked to them. The room was very spacious and clean. We were in awe when we saw it. Overall it was a nice stay, and we enjoyed ourselves.
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05 April 2017
The service was amazing. Greeted by friendly people at the front desk the second we walked into the hotel. The room was clean and beautiful! The view was to die for. The bed was so comfortable and the pillows were like clouds. If I ever go back to Chicago I'm going back to the Whitehall hotel!
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03 March 2017
Stayed here for a night for a brief girls getaway, and could not be more thrilled with our experience. Such a beautiful hotel with lovely rooms and stellar customer service. Tracy who greeted us at the front desk was just awesome, and truly made our stay exceptional!! We would not have had as much fun as we did with out Tracy kicking our day off right! Thank you Tracy, you've got a fan club in WI!
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