Went for a spa treatment today. What an experience!! Not only is the facility gorgeous, but they really think of every single detail. The staff makes sure you are completely comfortable and well guided through your stay.
My lady valet Meagan was so friendly and helpful. She helped me get ready for my service, showed me around and explained the amenities, she also helped me with some purchases and questions I had.
My masseuse Patricia was exceptional! She really took what issues I wanted her to focus on to heart and even made helpful suggestions throughout the massage. After she was finished she gave me this super cute card, that she had personalized and circled the products she used during my service in case I wanted to purchase them on the way out.
Beautiful property, amazing staff, overall just an incredible experience from the moment you pull up to the hotel.
Staying overnight for company Xmas party. The lobby and services was top notch. Got to our room and it was a view of the roof. If you walk out on balcony you can look left to see the ocean. The king size bed was about the size of queen size bed. (62×80)
Absolutely loved this hotel. The staff is nice yet very professional, the room is clean and comfortable. The amenities are upgraded, the whole atmosphere at the hotel is great. The room had a great view of sunrises and it was just perfect for my wife and I. The staff pays attention to details and knew how to make us feel special.
Great experience. Stayed for two nights. No champagne on check in, nor chocolates on the first turn down night, bit otherwise the experience was great. Give Derek a promotion. He's awesome. My wife, friends and I appreciated his hospitality and professionalism
Awesome time! Great staff, cordial and humble. Food was great on the property was incredible. My wife and I had a great time. Went for our anniversary and will make it a yearly thing. I highly recommend giving it a visit.
The service, location, dining, and amenities at the Ritz Carlton Amelia Island are second to none. Living in Jacksonville, it's my favorite local weekend getaway. Don't hesitate to book if you're looking for a relaxing stay in the area.
The hotel staff gave us our first impression of the resort and they were amazing. The lobby and rooms are also very nice but the properties amenities are the best part of the stay. It rained most of our stay but the indoor pool was perfect as well as having a game room and theater for the kids. There are several restaurants as well as a Spa which all proved to be wonderful. The prices are a bit high for food and this seems to be consistent whether at the outside grill or inside Coastal restaurant. Other than the on property prices it was amazing.
This is a true 5 star resort with amazing amenities. The staff are courteous and friendly without being overbearing. They go out of their way to help for everything with their standard 'my pleasure' to any request. Kid's programs are amazing and the rooms are beautiful with expansive views. The food in the restaurants is always good and their breakfast buffet is to die for - try the local honey you won't be disappointed.
I might be a little bias because my sister works there but went to visit and the service was amazing! My children got a tour of the kitchen and the food was outstanding. They really take care of their workers and their families. Forever a fan.
Exactly what you would expect from a Ritz Carlton facility. We were on the island for a few nights at a different location and decided to go to the Ritz for some drinks. We tried to figure out parking and the valet attendant said it was free if we were only there for drinks. The lobby, pool and bar area are very nice. The drinks are the usual premium price for a Ritz. We all got some drinks (5 of us) and they were all very good. Next time we may consider staying on the property if the price is right.
I stayed at the Ritz in Amelia Island for a conference and it was great. I had the best massage ever in the spa and the most fantastic view from my room. But the cherry on top is I realized that I left my designer sunglasses at the hotel and when I called lost prevention, John was the best. He was empathic and thorough. He was able to find my glasses and I'm so thankful. This is type of service I received throughout my stay.
Once you arrive at the Ritz Carlton you are greeted by friendly valets who help you find where you are going if you are not familiar with the establishment. We walked into the building and everything is beautiful. There is a hotel lobby bar and grill right when you enter that has a wonderful atmosphere. We proceeded to walk through the hallways to get to our intended destination, Salt, and we were greeted by the host. He took our pictures (they came out wonderful) and he let us know there were some trails we could walk while we waited for our table to be ready (we arrived early). We walked through their courtyard, looked out upon the ocean, visited the spa and saw the many pools they had. The view is spectacular from their many windows. The restaurant was phenomenal. Salt is truly an experience to be had because from the door to the the very last bite and them walking you out, everything is specifically catered to make you feel like the only person in the building. The food was delicious. You could taste the way they prepare it with so much care. It truly is a fine dining experience. The Ritz Carlton is a fine establishment that caters to you in so many ways, offering different types of services especially for feeling relaxed and on vacation and without any worries.
First time here and my wife and I are really enjoying our stay. All the food at the various restaurants has been outstanding so far, and our rooms are very nice. Be sure and take time to rent the bikes available for two hours to enjoy the bike path along the highway. It's very well done.