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Added by Jopie, at 03 February 2017
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13 Reviews
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15 December 2017
Excellent accommodations in the heart of Midtown Manhattan. Less than a miles walk to time square, Empire State Building, 30 Rockefeller plaza, Macy's and Sak's 5th Ave. Small bathroom but has a tub and shower. 3 restaurants and attentive staff. Don't hesitate to book.
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30 November 2017
First if all, this is an outstanding establishment! Stayed for 3 nights, and loved every second of it! As soon as you walk in, the doorman greets you and takes your bags. They invite you upstairs to either tea and pastries or open cocktail hour. Cocktail hour is for age 21 and older only. The staff is amazing, and so nice. They have a beautiful aquarium and upholstery. Once you get to your floor, there are 5 or 6 rooms. (At least on floor 5) The rooms have nice furniture, and high quality decorations and utilities, while some of them aren't modern, it is still very pretty. The towels are very soft, and they pillows are nice. Everything smells and feels nice. Due to nearby construction, they provided free earplugs in an amenities jar. One night, it was past midnight and we ordered room service. It was speedy, fairly priced, and in huge quantities. The man who brought it to us was so kind! We had ordered 4 cookies, and chicken finger plate with fries. We got 8 chicken finger, Many fries, ketchup, and honey mustard. Now, about the cookies Our server brought us 12 or 15 cookies! We were so happy! He also brought 2 glasses of fresh, cold milk, and some little mints. We got no extra charge for this. The stay was fantastic! The only complaint I have about the stay was that our veiw was just an alleyway. Other than that, I give the hotel a rating of 10/10. (Maybe even higher!)
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17 October 2017
The staff here are amazing. From the excellent doormen, the folks behind the desk and the cleaning crew who keep the place immaculate. I felt immediately welcomed on arrival and with a great sized room, fridge and manual controls for the air conditioning I felt very comfortable. The L'Occitane bathroom accessories give a luxurious feel as well. Room was very comfortable and quiet, even with the elevator being next to it. Only criticisms are the hairdryer being rather asthmatic and a poorly fitting window that wouldn't close people which let in quite a bit of noise from the outside aircon units. Minor issues really and only stand out as everything else is so good!
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03 October 2017
The staff is super friendly and helpful, and the food and drinks at the restaurant upstairs are very good. There is even a nice view. They also have a fish tank in the lobby big enough for at least one (very tiny) shark.
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02 October 2017
The stay was wonderful. Very friendly staff and a nice hotel. Also in a great location. Able to walk to many key spots e.g. Times Square, Rockefeller Center. The Doormen are very kind and gracious.
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28 September 2017
May I start by saying I was a client that stayed at the Kimberly many times . I went to NYC on business during the UN meetings . I chose to stay at the Kimberly even though they had increased their rates immensely during this time .. 759.00 for my standard room which usually ran in the high 3 to 400 per night .. I still chose to stay there, unaware that their street was totally blocked off , and we could not have our car valeted , we did it ourselves I worked all day , met friends for dinner , returned to the hotel about 1130. We went to our room 6L , I turned down the bed and found the pillows to be crawling with bedbugs .. I threw the pillows out of the room and the bellman starting spraying them in front of me . He came back with a key to 7L , did not assist my husband and I . We went into the room to find someone had been laying on the bed , slippers were worn and wash cloths had been used .. they then took us to 8L telling us this was a more expensive room .. we did not care at midnight .. The next morning we were offered a comped room for our next visit ..I declined and we were refunded our room and parking charge .. I have been in business for 30 years , if this was my client , I certainly would have followed up with an email apology , a phone call , something I waited to write this review to see if someone would reach out .. I'm very disappointed .. I would have hoped for more as a client that has been there many times .. Deborah Van Cleve and George Cush
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19 July 2017
We stayed here for six nights last week and I must say that I am positive about the stay. Very professional staff and also helpful. The rooms are nice and comfortable. The king size bed was terrific and there was enough room for the both of us. I will recommend this hotel 😃
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17 May 2017
Wonderful staff, truly top notch experience. The suite was beautifully appointed with antique pieces and the enormous marble tiled bath was perfect, even had an attached jacuzzi. The rooftop space was a wonderful experience, sipping single malt near the fireplace enjoying the evening air 30 floors up. Excellent coffee in the morning as well, room service was prompt and quite good. Best place to stay in New York, we even had a balcony off the sitting room.
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04 May 2017
Great Experience. The Clerks gave my Brother a room upgrade when he told them he was getting married. The breakfast was great ,The rooms were clean and very spacious and the hallways were very quiet. The staff was very friendly and I 100% reccomend this hotel.
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12 April 2017
From the outside looking in the hotel doesn't look like much but once you get inside it's beautiful. The roof top is beautiful and cozy but the drinks are a little expensive. The location is great and there is alot to do.
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10 April 2017
The location was perfect for attending the theater in NYC. Our room was great, very comfortable and spacious. The employees were all very polite and friendly.
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17 March 2017
Admittedly I booked this as a result of the previous excellent reviews, but we not in the slightest disappointed. Everything was excellent from the 'tour guide' narrative from the car driver (arranged by the hotel) on arrival to the surprise upgrade to a suite. Staff were attentive without being obsequious and we were made to feel welcome and not at all like scruffy English tourists!
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10 February 2017
Had a great off season deal but even if I had to pay full price, this hotel is a gem. Great service, clean and attention to detail. I'll be back.
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