We had a large group lunch party for 28 people. 12/15/2017 Food was great, Price was good. Mel did an awesome job as the server. Two thumbs up
Buffalo wing grilled cheese was tasty. Was good for lunch, but probably even better for happy hour. I'll stop back again when I'm not working to grab a beer.
Courtney or server was amazing. Fast friendly. She always had a smile. Food came fast and drinks always full. Lots of TVs.great spot to watch sports
Great night at the distill tonight. Was killing it on the dart board and my NY Rangers got a big "W". Great place to enjoy a game. My waitress Ricky was great and kept those drinks flowing. GOOD NIGHT!!!
Went to your restaurant yesterday evening with my wife and children. Our server Lisa was amazing. She interacted with our children which is a huge plus. We will definitely be back.
Food is good. Staff could be more attentive to customers vs their friends. Some items are over priced but your limited on late night eateries.
Pretty disappointed. Came for a late lunch around 3pm, was seated quickly but service was really slow. Ordered some pizza which seemingly took forever to come out, only to find it was cold and barely cooked. The waitress was nice and took 15%off the bill, but it's pretty inexcusable to serve a cold pizza. I hadn't been to a Distillery restaurant in a long while and I don't know if I'd go back to one after this
Can be kinda steep on some things but what they serve is very tasty. Good atmosphere and waitress was friendly
Absolutely better than it has been in the pastThe times my husband and I have gone in the past, the customer service was completely lousy. The have a lot of new workers now and very polite and respectful service was displayedwe will
definitely return to this spot!
Our food was made exactly as we had asked them to make it and it was delicious! Very friendly service as well. The person who waited on us gave perfect recommendations. Music was just a little too loud for my preferences but it was much more tolerable than other comparable establishments. Great food, drink, and service, and the atmosphere was a lot nicer than I expected. I'd recommend this place to friends. We plan on going back. :)
I had such a horrible experience. Went on a Sunday at 3pm. 1.5 hours later we ate one appetizer, sent back one drink and 3 meals. Only good thing to come from that visit was our whole check was comped. We got a $20 gift certificate to give them a seconf chance but I am hesitant.
Waitress Jennifer with dark brown hair was great!👍 The BEST SWEET POTATO FRIES EVER!! .super crispy and i think it's made with honey and brown sugar!
Too Much Going On. TV's everywhere, doesn't allow for a real communication. Food was okay, nothing spectacular. Gluten- free menu was printed on green card card stock paper and barely readable. Slow service for 6pm on a Sat. Our waitress was friendly, though.
Very bad experience. The waitress is clueless about food. We had waited over 20 minutes for out appetizer which was only a bowl of chili that came with our dinner. My pasta was burnt. I like the Mount Hope restaurant better. West Ridge sucksi dont know why i left a tip and never heard of a bar tax. Darn thief.
You must have to be a regular to get service at the bar. Some bartenders will ignore you a few times while they talk with there friends then after 3 or 4 times stop by and see if you would like anything. Food Ok, just don't try to deviate from the menu, it says one thing but means something else. Only certain people can substitute sides. The Management really doesn't seem to grasp customer service. They will just put you down and tell you your wrong without addressing concerns. I've witnessed many times here that you have to be in the "in crowd" to be acknowledged when sitting at the bar. Some bartenders are better than others, a few of them could use some people skills.