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Added by Jopie, at 20 April 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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14 Reviews
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18 December 2017
We had a flawless stay. Unpretentious. Very clean and comfortable. Very reasonably priced. Very helpful staff. Holiday spirt with hot cocoa , candy canes and cookies all day.
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13 December 2017
Great hotel! The service is great, real nice change from the much less approachable Boston public. The room was very nice, clean, however a little worn, probably needs some updating. The restaurant was mediocre, food is decent but service is what you’d expect from a French restaurant, non-existent. Overall loved the hotel, will definite stay here again.
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11 December 2017
It is an excellent hotel. Situated in the heart of Boston, all the hotspots are nearby, and those that aren't can be reached by the subway that can be accessed as soon as you take a left while you leave the hotel. The staff is really friendly, the breakfast is great. The rooms are cozy and most of them have beautiful views of the city. I stayed with my parents and my grandparents and all of them enjoyed their stay as much as i did. Would definitely stay here again.
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08 December 2017
This hotel is great! Short distance to many shops and restaurants. Staff was excellent and the Doorguys (Bellman) were great in arranging a driver for the group if we wanted to go longer distances.
The only downside was that we could not pay for the visit (5 rooms) in one payment. We needed to pay for each room separately and extra $500 were blocked for each payment, $2500 for the whole group in insurance fee.
But as i said, hotel highly recommended to anyone!response / report this review -
24 October 2017
Great location, great lobby, but certain bad points came out during our stay. There is very little sound proofing. I could clearly hear the family next door to us, clearly heard conversations through doors as I walked past then. Our room was next to the entrance door to the apartments next door, so there was a lot of traffic going through. What we heard at all hours of the day was the open, slam, open, slam of this door. When we asked for a change of room, we were told that there we comparable rooms available. We had trouble controlling the room temperature. It was quite cold in the room despite turning the thermostat up. Even hours later we couldn't feel an increase in temp. There were odd rips in the sheets and the television only worked sporadically (certain channels came in, others did not). Despite all of these complaints, the concierge was great (special shout out to Thomas who was amazing), as were the valets. This is supposed to be a quite nice luxury hotel, but there were too many disturbances to back up their reputation.
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19 October 2017
During check in they told me $100 a night deposit for the stay, I'm staying 7 nights, seemed excessive. Told I was upgraded to a larger room king bed, that's fine room is just a tiny bit bigger then average room. All wood furniture is scuffed, scrapped and ding up bad. This was the upgraded room. Bathroom odd nice. Table chairs are metal and dark wood black leather they are nice but there are multiple huge lamps around table. Bed really worn on one side, bed linings were dirty, black marks on one pillow case the other a reddish Orange color on tip of pillow case. Pulled back sheets a small brown stain at head of bed. Front desk very apologetic, the women who came to change bedding was not. Thr phone hand set did not work only speaker phone part. It's 3 days into the stay currently
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13 October 2017
Update, with two added stars: The general manager reached out to me not because of this review, but because of the customer satisfaction survey post-stay. That is important, and they did what they could to make me feel valued as a customer. I respect that, and it was done in the best way possible, and for the best reasons. I truly believe they will act to make sure this doesn't happen again. Please note that they did NOT ask me to change this review, nor do I know if they've even seen it.
Really overpriced, with an overpriced mediocre French restaurant. My room had a broken do not disturb button that was never fixed (despite calling the desk), a room that was cleaned despite asking both service and the front desk to leave it alone, a fire alarm that went off in the middle of the night with no indication that it was a fire alarm and no indication from staff that all was clear when it was shut off a few minutes later, and finally a leak in the ceiling dripping onto the carpeted floor. At that point they moved me for my final night to a suite, and acted as if I should be overjoyed to have a night in a large (unsold) room with the same size bed to sleep in (it was already 9 pm). The front desk was apathetic at best whenever I called, except about the leak. Oh, and the rooftop pool was closed for the season (it's in the 80s every day still, with lows in the 60s at night.).response / report this review -
29 August 2017
Although front desk staff is friendly and accommodating, the room itself is lacking in features would be helpful to a disabled guest. There are barriers at the transoms between the room and the bathroom which prevent a wheelchair from passing smoothly from one room to the other. The shower is of poor quality in terms of water pressure, but adequate. The roof top pool is fully accessible from the freight elevator, and was quite inviting in all respects. We expected a bit more for the ~$400 per night rate which was charged. The front desk/concierge person named Jen was very friendly and informative.
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10 August 2017
The Colonnade was a great hotel for my purposes which was business. Very convenient to public transportation. Restaurant in hotel was good for a quick breakfast. Nice sized room with two office chairs for good sized work table. Nice TV and choice of channels. Easy check in and out. Clean. Lots of restaurants in the area. Great place to walk around - feels very safe. Would stay here again for business and perhaps for pleasure.
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14 May 2017
From the moment you walk through the door (or are met at the curb), the experience is warm, hospitable and familial. As a frequent guest it is enjoyable to be greeted and remembered. All of the staff from front door, to desk, concierge, room service and housekeeping go an extra mile to accommodate and deliver! Rooms are larger than we have gotten used to which is a pleasure and the beds and linens are fresh, quality and top line.
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13 May 2017
Couldn't imagine a better location for a hotel in Boston. My family and I spent a weekend here and could basically walk anywhere in the city that we wanted. close by to unbelievable shopping, dining and my personal favorite - the Fenway area. Not to mention the staff was extremely accommodating and helpful. Rooms were comfortable and spacious. Can't wait to come back sometime when the roof deck is open!
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09 May 2017
Nice hotel in a great location. Rooms are clean and have very comfortable beds. Ceiling to floor window that brightens up the room. The room was a little small however the big window made it feel big enough. Nice table and chairs to sit at by the window. Bathroom is on the smaller side and of an older design yet the shower has great water pressure and temperature control. The room could benefit from a furniture update still It was in good condition, clean and comfortable and that made it a pleasant stay. Breakfast buffet in the restaurant was great. Staff responsive to needs of guests. Overall value was good for the city. I would stay here again!
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05 May 2017
Amazing hotel. Front desk staff polite and friendly. Concierge went out of their way to help me when my luggage failed. The room service and housekeeping was impeccable on time, and very friendly. Gym was well equipped and clean. Everyone cared about your well being. Lots of smiles and no sour faces. Definitely a treat. Would highly recommend to everyone.
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27 April 2017
Amazing hotel. Great service. Comfortable and clean rooms. We'll be back again and again. Steps from the green line. Great restaurant on site and all around the area. We were recommending this spot to friends before we even checked out!
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