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About

Stay Express Inn Lackland is a lodging, located at 100 Valley Hi Dr, San Antonio, TX 78227, USA. They can be contacted via phone at +1 210-675-9550, visit their website lacklandmotel.com for more detailed information.

Location :
100 Valley Hi Dr, San Antonio, TX 78227, USA
Added by Jopie, at 01 January 2017

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10 Reviews

  • Anonymous
    21 October 2017

    Hasn't been updated since it was built (probably 30 years) ceiling tiles are falling and stained. You step and it sounds like the building shifts. Dust everywhere. Carpet is damp and sticky. Room smells musty. Walls are gross, bathroom light takes 2 minutes to come on. Carpet is stained. I've slept on floors more comfortable than this bed. Flat screen is nice. This is what you imagine by the by hour hotels are like. Seriously gross
    Update just found the roaches

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  • Anonymous
    02 October 2017

    This place has a pool with a jacuzzi. It is also fenced-in to protect from children getting in there accidentally. The rooms are clean and smell very good. Management at the front desk is very professional

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  • Anonymous
    24 September 2017

    Absolutely disgusting, not even worth 1star. Literally had hundreds of roaches in the room. Moldy and cracked ceiling tiles, loose wires draped across the walls lamps didn't work, just simply gross and NOT managed well. By some miracle we made it through one night and then got a refund and left to a real hotel. This is an utter disservice to our military families who are looking to stay at a hotel close to Lackland to watch their loved ones graduate from basic training. It was terrible how such a lousy hotel is taking advantage of military families. Lackland needs to be aware of them. Beware DO NOT STAY HERE, pay a few bucks more and stay somewhere clean and safe because "Stay Express Inn Lackland" is NOT safe or clean. Hope this helps my fellow military families out there.

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  • Anonymous
    09 August 2017

    Stayed here since it was literally right outside the Air Force base gate where I needed to be for the next 5 days. I've been in worse motels for more money but as much $$$ as these folks must be raking in every week because of the Air Force base visitors piling in every week, they should be ashamed of themselves for the outdated rooms. We had our room cleaned once, after the first night and then not again the rest of the week. Our AC unit quit working one morning and we called down and luckily by the time we came back that night, it was repaired and the room was cool. Some of the rooms looked like they had some updating done to them so I can only hope this place is on the mend.

    The beds weren't bad and I actually got restful sleep each night. The pool was properly maintained and we got good use out of it in the evenings after spending all day in the July Texas sun.

    If you have more money to spend on another hotel, do it. If you are shoe-stringing it, this place will give you shelter at night. A basic breakfast is provided each morning with coffee, juice, cold cereal, bananas, frozen waffles & pancakes, as well as muffins and danishes.

    The staff in the office was polite and the morning we checked out early, we were provided pre-packaged muffins to take with us as we headed to the airport which I thought was very nice of him.

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  • Anonymous
    16 July 2017

    Room was clean and well kept. The bed was comfortable, not soft, but not firm either. kind of a happy medium. It is right outside the gate to Lackland, going there for a graduation made this place very convenient to stay in. Staff was kind and more than accommodating. My only complaint at all was the shower, the shower head was clearly old and didn't spray water as once intended, it ended up in a single stream that made it difficult to use. Would surely recommend staying here to anyone looking to be near Lackland.

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  • Anonymous
    10 June 2017

    It isn't the Ritz by any means and it is a bit run down, but it isnt awful given the location to the air Base. The room and sheets were clean, the staff was friendly, and the price was good -- but I'm not really picky anyway.

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  • Anonymous
    22 May 2017

    Very cheap if you don't mind sleeping with roaches! Room was in very poor conditions. Only good thing is that it's literally right outside lackland Air Force base gate! If you don't mind the roaches or the appearance of the room then go for it! I don't care for bugs so this was a problem for me. But I was close to the base and was able to be at all the events on time, no traffic to go through.

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  • Anonymous
    12 May 2017

    Room is ok but door to room is busted staff is very helpfull

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  • Anonymous
    17 January 2017

    The location was great. It was very close to the base and an HEB. However, they didn't give use ANY full size towels for showers so we had to track down a staff member. The walls needed some paint and the awening leaked. But that being said, it was $45 a night for a double. I got what I paid for.

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  • Anonymous
    08 January 2017

    Wow. Where to beginright now I'm listening to my "neighbor" curse somebody out and a baby is crying. Really classy place. When we first arrived, I had to request clean sheets because there was dirt all over the sheets when I pulled the comforter back. Mind you, ordinary I would insist to my husband that we go to another place to stay, however money was tight so I tried to stick it out. My husband said before walking in, "don't expect much and you won't be disappointed". Well, I tried not to be but I really was. We checked in on a wed and out on sunday. I couldn't wait to leave. The person was nice that checked us in and they were good about getting us sheets, towels and a toilet plunger (don't ask). Not the best plumbing and the showers I took were borderline ice cold. They did have a little free hreakfast which wasn't bad. Overall, if you're tight on money and don't expect a whole lot, it's OK but I wouldn't stay again unless I absolutely had to, so to speak.

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