I have to laugh at some of the reviews- when they save your life they get five stars, but if you don't have a life threatening condition and you don't get catered to then people just give one star and cry about it. Grow up people it's a hospital not a five star hotel and restaurant. Maybe you aren't the only one they have to deal with at the moment- the world doesn't revolve around you!
I had surgery last year and take cancer treatments. I appreciate all the help I have received and am so grateful for all the wonderful people who work at this hospital! Thank you St. Anthony!
If you are thinking about surgery or any services at St Anthony Hospital that involves an anesthesiologist or having one of their doctors put in or take out a port, I would not do it. I went in for surgery December 15, 2017 and the anesthesiologist could not intubate me. She put the tube down in my stomach and causing the surgeon to call in a special team to bring me back ( three times). Also had a port put in which took couple hours and was not charged extra from the Hospital but since I had the port removed which takes less than having a port put in, they (hospital) has charged me an extra $295.00. I DEFINITELY WOULD NOT RECOMMEND ST. ANTHONY HOSPITAL FOR ANY MEDICAL REASONS.
The billing process was an absolute nightmare. The nurses and doctors were wonderful, but the wait was long and I can’t say enough, the billing process was a nightmare. My daughter had 4 stitches and the cost was $14,000. Our bill after insurance came to $4000. This absolutely blew our minds. Centra BALANCE BILLED (this is illegal in many states but not yet in Colorado) us too. Choose another hospital if you are at all concerned with cost.
The M.D. was good and the R.N. was okay, but otherwise this is a terrible hospital. The billing employee was truly awful at her job and couldn't even read numbers. She confused her wording repetitively and said the amount wrong (by thousands of dollars). Listening to her explain the bill was more stressful than the accident that brought us into the ER. Also, can't you wait till we're done? Pain is happening, I don't care to talk about money so, leave my room please. The xray tech was by far the WORST part of the trip. If you get the small Latino woman with long brown hair, a Hispanic accent, and her butt-crack hanging out run! She shouldn't even be in health care as she doesn't know what she's doing, can't even remember which questions she's already asked, has THE WORST bedside manner I've EVER encountered! She'll also hurt you more by pulling broken bones in the wrong direction if you're unlucky!
It's really strange because based on the review I see, it seems you either get amazing care or that ( per those unhappy one ), they get treated like the worst in society. I personally doubt the latest.
My wife walked into the ER for stomach pain. She was seen promptly by the first nurse taking the preliminary test. She was then admitted about 30 minutes later and then started receiving some basic test, i.v, fluids, etc. The nurse was a guy. Not necessarily the most warm person, but after working 10 years as a nurse ( asked him ) and being on 12 hours night shift, I didn't necessarily required him to be Mr. Friendly. He did the job just fine and gave my wife everything she needed when needed, answered all the question she had, etc.
The first doctor that came was very empathetic and very professional. Reminded me a lot of Sheppard in Grey's Anatomy. Not as much "warmth" for the second one, but she was still very professional and her answer we're clear and easy to understand. Their diagnostics ( based on the test/scan they did ) was spot on ( now I know ) and they didn't wasted time.
My wife was then moved to another floor, where she was scheduled for surgery the next morning. Total, she had I think 3 or 4 different nurses for the 3 days she stayed there. All in all, they we're all different in style if I may say it that way, but none we're rude or anything like that. If you stayed on top of your things and calling them when needed, they came and helped on what was needed, on top of their regular routine run.
My wife had her surgery in the morning like planned and everything went very well. We didn't have insurance so the hospital bill was very very big. But once we visited the Financial Counselor, she was absolutely wonderful with us and helped us TREMENDOUSLY! We handled the rest of the cost with no problem after this ( something that would have been impossible before that ).
All in all, I absolutely cannot explain at all people saying they we're beaten or things like that. I never noticed anything of this sort the 3 days I was there with my wife and I walked around a lot. The ONLY thing I could say I would improve is the nurse on the recovery floor we we're, as one of them at some point said to my wife she could eat anything she wanted ( when the surgeon who did the operation told her to go slow ). So not sure that nurse knew what she was talking about ( and I am not even sure she was a nurse since her scrub we're not light blue but grey ). Other than that and one of the machine beeping here and there and my wife having to call a nurse to handle it, I have nothing but good words for this hospital. It's been open for 4 years only, Cafeteria is not expensive and very nice and it just looks great.
I don't expect any hospital to be 100% flawless and our outcome was perfect. No reasons to not give 5 stars.
I had the misfortune of becoming very, very ill while visiting loved ones in the area. I was however fortunate enough to end up in your ER! I've been in hospitals more then I'd like to my health issues and can honestly say that I have never been treated more kindly and efficiently! Knowing we had a plane to catch you took time to see to me right away and I'm happy to say, we made it all the way back to Texas that day, thanks to your wonderful ER staff! The doctor who's name I don't recall, I was there around 1 pm if I remember correctly, was very kind, she is a keeper! I don't recall any names, was too out of it but everyone there was fantastic, it is nice to know there are still places such as your facility!
Now, I may change my mind when the bill arrives :) keep up the wonderful patient care!
I was at St Anthony's for over two weeks following a ski injury. I went from the ER, to the ICU, to an orthopedic wing, to the rehab floor. I got to see a lot of the hospital and meet a lot of people. While some nurses were not the best, and some doctors were harried, overall the quality of care I received was EXCELLENT. I highly recommend St. Anthony's to anyone. The best part of long term stay were the PT's that I got to know well, the music and dog therapy that came by several times during my stay, and the clean but inviting atmosphere of the hospital. There are fireplaces downstairs by the cafeteria, so once I was mobile I was able to visit with people down there. For a really bad time, they sure made it as good as possible!
Not one to write bad reviews,but this hospital is the worst around. My husband and i went there tonight because he had back pain, he told the nurse his pain was a 9. We ended up staying there for two hours. People who where there after us was going back. I would not recommend!! I would give this hospital a zero!
Had triple bypass surgery here. Dr. P Rudersdorf saved my life here and I was very impressed with the staff's high level of professionalism and ethical conduct. Genuine care and God's love felt throughout my stay here. Adrian
It's really strange because based on the review I see, it seems you either get amazing care or that ( per those unhappy one ), they get treated like the worst in society. I personally doubt the latest.
My wife walked into the ER for stomach pain. She was seen promptly by the first nurse taking the preliminary test. She was then admitted about 30 minutes later and then started receiving some basic test, i.v, fluids, etc. The nurse was a guy. Not necessarily the most warm person, but after working 10 years as a nurse ( asked him ) and being on 12 hours night shift, I didn't necessarily required him to be Mr. Friendly. He did the job just fine and gave my wife everything she needed when needed, answered all the question she had, etc.
The first doctor that came was very empathetic and very professional. Reminded me a lot of Sheppard in Anatomys of Grey. Not as much "warmth" for the second one, but she was still very professional and her answer we're clear and easy to understand. Their diagnostics ( based on the test/scan they did ) was spot on ( now I know ) and they didn't wasted time.
My wife was then moved to another floor, where she was scheduled for surgery the next morning. Total, she had I think 3 or 4 different nurses for the 3 days she stayed there. All in all, they we're all different in style if I may say it that way, but none we're rude or anything like that. If you stayed on top of your things and calling them when needed, they came and helped on what was needed, on top of their regular routine run.
My wife had her surgery in the morning like planned and everything went very well. We didn't have insurance so the hospital bill was very very big. But once we visited the Financial Counselor, she was absolutely wonderful with us and helped us TREMENDOUSLY! We handled the rest of the cost with no problem after this ( something that would have been impossible before that ).
All in all, I absolutely cannot explain at all people saying they we're beaten or things like that. I never noticed anything of this sort the 3 days I was there with my wife and I walked around a lot. The ONLY thing I could say I would improve is the nurse on the recovery floor we we're, as one of them at some point said to my wife she could eat anything she wanted ( when the surgeon who did the operation told her to go slow ). So not sure that nurse knew what she was talking about ( and I am not even sure she was a nurse since her scrub we're not light blue but grey ). Other than that and one of the machine beeping here and there and my wife having to call a nurse to handle it, I have nothing but good words for this hospital. It's been open for 4 years only, Cafeteria is not expensive and very nice and it just looks great.
I don't expect any hospital to be 100% flawless and our outcome was perfect. No reasons to not give 5 stars.
This hospital is amazing. My son was going into septic shock, and the ER and ICU staff were absolutely incredible from beginning to end. No one thinks they are going to be in such a terrifying position, but if anyone has to go through a life-threatening trauma, then I cannot stress how competent and caring the staff and facilities are at St. Anthony's Lakewood. Thank you to the ER staff on that night that stabilized my very sick son and huge thank yous to the ICU nurses, Karen, Laura, Chris, and Erin. You guys were top shelf RNs and words cannot express how our family appreciated your care. Thank you, thank you, thank you!
I was taken here by ambulance, I had a gallstone stuck. Everybody was super nice to me. Everybody here was my hero from the nurses, doctors, even the cleaning lady was very nice. I was scared about going under first time, everybody talked to me about what they was gonna do. Drew and Chris who put me under walked me through it tysm . I would recommend this hospital to anybody. All I can say is I'm very happy to be taken to this hospital.
If You want to be treated and cared for, do NOT go to this hospital. I visited this hospital March 2017, for horrible upper abdomen pain. I have had chronic lower abdomen pain for years, but this pain was different, sudden and horrific. I usually go to Lutheran, but this hospital was closer. The nurse at the front that checked me in was the only one that actually seemed like he cared. I waited in an ER room for almost an hour without being seen. A nurse finally came in to get vitals, and another nurse came in with a trainee to put my IV in. The trainee stuck me with needle, only to put it in wrong, so the actual nurse had to stick me AGAIN to get blood. You probably shouldn't be practicing on a person who is already in pain. So, another long wait crying in pain before I seen anyone. A doctor, Dr. Fisher finally came in, and asked my symptoms. In the middle of my talking, she got a phone call and left the room. I didn't hear from anybody and then cat scan came to get me. I have had multiple cat scans before, and had been advised to try and eliminate any radiation. However, I let them do this one as the Doctor didn't say anything about what was going on. The lady who did my CT was very sweet, and noticed that I was in agonizing pain, and actually had to tell my nurse to get me something for the pain. A while after the Cat Scan, I finally got something for the pain. And the doctor finally came back in. She was the worst Doctor I have ever had. She told me there was nothing wrong, and that I have had multiple scans and hospital stays at another hospital. I explained to her how this pain was different than what I normally experience and that it got too bad for me to handle. She then told me she didn't think I was in pain, and that "something else was going on". She then suggested that I was depressed. She told me that I won't be able to have children because of the cat scans, and that I was going to give myself cancer (that was on my discharge forms). She was very rude and I left the hospital crying and feeling worse than I did when I got there. After my GP got the scans, turns out I did have a small kidney stone that may have been causing some pain. And now, two months later, I am Getting my gallbladder and appendix removed. This was by far the worst hospital, doctor and nurse experience I have EVER had. And reading many other reviews, I'm surprised anybody ever goes here.
I got taken in by ambulance because I couldn't breathe and my throat was in agonizing pain. They took my info in a room and left me there for almost 2 hours with no water or even a blanket. I saw no one. My mouth was so dry and tasted like metal. They let me have water after paging them. Not once did they even take my temperature. They did however hook me up to the oxygen sensor so they knew how much oxygen was in my blood. $5k, a bloody nose (from a flu swab shoved so far up my nose it literally bled) and a bruise the size of a baseball (from an unsuccessful IV attempt in the ambulance) later I got released with a diagnosis of "light headedness". This hospital told me my throats and ears looked just fine. I went home and took my own temperature it was 102. THANK YOU FOR NOTHING. I was forced to come back to NY not even being able to swallow or breathe. I saw a REAL doctor who diagnosed me with strep and an ear infection. This is the only hospital I've ever been to outside of NY, and it was by far the worst experience I've ever had. Let me give you guys a learning opportunity, when someone says it hurts, you should probably at least look where they say it hurts. I spent $5k for this hospital to check me for the flu and monitor my oxygen level. Thank the lord they tested my urine for drugs and it was clear 🙌🏻 My strep was less important to them than knowing if I was a crazy high person wasting their time. I'm very thankful to be blessed with the wonderful hospitals in NY that know how to culture a throat for strep and look in the ear canals for an infection.
Absolutely the best hospital in Denver metro area! I would definitely go back here again. The doctors, nurses are very good. They actually listen and try to solve the problem. Unlike Lutheran Medical Center, St. Anthony's doctor's are not egotistical!
Thanks to all the people who cared for me during my stay. I am very grateful for your care.