Great place to buy a car. Amazing service
First car they showed me had an obvious engine problem. They must've thought me being a woman made me an easy sucker. They lost my trust and business.
This is my go to dealership. Never have to bicker about trade in values etc
Nice dealership. Great staff
Great place to get a car. Barry and Carol were very helpful and knowledgeable. A very comfortable experience
It's always a pleasure visiting Spitzer Lordstown. Barry, Mitch, Andy, and Mike of the sales staff are always pleasant and willing to help answer your needs. Service has always done it's job. They make you to want to shake their hand whenever you're there.
My 10 year old American Bulldog Toby and I have been going to Spitzer Chevrolet Lordstown for many years. What keeps us going back is the outstanding sales and service staff. Andy Hospodar and the entire team go out of their way to make sure we are happy before, during and after the sale!
Very professional, upfront, and honest. Didn't pressure me, got me the deal I wanted on the car I wanted so what more can I say. Great experience. My salesman, Robert Clemens, his sales manager, and the finance manager were all easy to deal with. I will be back.
Very much dislike visiting this location but unfortunately my extended warranty forces me to come here for service. The service manager has given me attitude on 3 different occasions, even making me reschedule an appointment after waiting close to 2 hours, only to tell me I would have to come back the next week. When I asked him for a rental because of this major inconvenience and because I had no other means of travel, he flatly told me "No, I'm not giving you a rental for THAT."
Every time I've had to come here for service I've been dissatisfied, whether it was something as small as a mechanic leaving an ice scraper in my car, or something major like getting work done and my tire pressure sensors not being hooked back up correctly after my "100+ point inspection" indicated that the sensors worked fine. Unfortunately all of my complaints seem to fall on deaf ears.
Avoid this dealership at all costs.
Spitzer Lordstown surpassed all the expectations I've had about buying a car from a dealer. I found the car I was looking for online and came from Austin Texas to buy it. The Salesman and the General Manager are some of the most accommodating people I have ever had the pleasure of doing business with! They worked with me to come in after hours because it was the only time I was free. I left with my new car feeling treated with kindness and fairness that are rare these days. Thank you Andy! Thank you Barry!
Great car buying experience. Everyone was knowledgeable and friendly. No pressure sales tactics! Very happy with my new car and highly recommend the dealership!