About
Location :
Added by Jopie, at 10 February 2017
Opening Hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 10:00 AM – 5:00 PM
- Sunday Closed
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14 Reviews
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10 December 2017
Best car buying experience possible, no hassle or pressure. John Howell most helpful assisting choosing right vehicle and being cognizant of our needs,while explaining each feature of the vehicle without being rushed.
Recommend if you seek a Toyota try Spartan Toyota.response / report this review -
01 December 2017
I have to say this was the first time I had used this company. I called to get 4 recalls done and they were so great at scheduling me right in and getting the work done very efficiently. I live in Jackson so I made a day of it and they kept me abreast throughout the day via text. The gentleman I dealt with was, by far, the BEST at customer service I have ever dealt with! His name was Boris and I highly recommend that if you want to talk to someone that is kind, efficient, and knows how to make everything go smoothly then you NEED to talk to him. From now on, if I need anything done on my Corolla, I will call Spartan Toyota and specifically ask for Boris. I suggest you do the same:-) Thank you Boris!
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10 November 2017
Excellent experience with Toyota Service department and Sales Department. I bought my 2003 Camry from Spartan Toyota and have always been treated with the utmost customer service. As much as I loved my Camry (285,000 miles) it was time to let it go and get something 21st century. I bought a Rav 4 Hybrid Limited Edition and very pleased with my choice. Drew was my salesman and I highly recommend him if you’re considering a new vehicle. He was there from beginning to end of the sale with me and made me feel comfortable with my purchase.
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01 November 2017
I would highly recommended Spartan Toyota to anyone looking for a new or used vehicle! They have excellent customer service and do everything in their power to make sure that the job is done well and you are happy. From the salesman that sold me my Prius to the service managers that have worked on my vehicle. They make sure you get a fair price for the work done as well as go above and beyond!
Keep up the awesome work!response / report this review -
13 October 2017
I love the sales staff at Spartan Toyota! Make sure to check out Jasmyn in the used car lot. She goes out of her way to make sure your experience is awesome! Caring, compassionate, and trustworthy! I will always come to Spartan Toyota first!
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23 September 2017
Spartan Toyota always treats their customers well with an ample seating and home office type work area. I was able to set the date but not the time for the repair. I had to arrive shortly after they opened, and already the waiting area was nearly full. The list of problems I was having with my new RAV 4 was long and none of the issues was resolved in this visit. The staff was unable to explain any of the problems or even why I was having them. As is customary with garage protocol, I was told I must bring back the vehicle when the problem occurs again.
I would recommend Spartan Toyota because in normal maintenance cases they have been able to work me into quickly and I rarely have to return for problems caused from any repairs or maintenance.response / report this review -
22 September 2017
This dealership is serious about excellent customer service and customer experience. Great selection of vehicles, prompt and professional service. Everybody on the team was very knowledgeable about their products. I would visit this establishment again for the purchase of a future vehicle and highly recommend them.
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22 September 2017
Been going to Spartan Toyota since purchasing our first Toyota product, a Camry LE, in 2004. It now has 256,000 miles on it and still runs like a top. Regular scheduled maintenance at their outstanding service department has kept this vehicle running like a top with over 255,000 miles on it. We purchased a Camry XLE in 2012. With nearly 106,000 miles, it too runs like a top! Have been completely satisfied with both the sales and service department staff, which our opinion earn five stars across the board.
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11 September 2017
This weekend my family and I made two purchases. Matt Stephens spent most of his time helping us and gave us his honest feedback with all the questions we had. His manager, and the rest of the team were super friendly as well. They helped the deals go smoothly and made sure we were happy with our purchases. They didn't rush us and wanted to give us the best deal possible. The Michigan State game was on too and they were nice enough to put it on for us while we waited for the deal to go through. Would definitely come back and buy another vehicle from them in the future.
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17 May 2017
Not quite perfect. Looking to buy a new Tacoma truck. Stopped by this week. Salesperson was not very familiar with the models and different packages. Doing my own internet research.
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14 May 2017
My wife and I were extremely pleased to work with John Howell and the rest of the Spartan Toyota team in the purchase of our new vehicle. I was thankful for John's ability to educate us on the variety of car options, without applying historically expected sales pressure. Never once was John aggressive to make the sale, he simply provided us with the needed facts and for us, that was important and ultimately earned our business.
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06 April 2017
Went here this past week. I had a good experience. Marc (or is it Mark?) was the guy my wife and I dealt with. He was very friendly and helped walk us through the process. Where I'm MOST impressed was his follow up.
He called my wife about two days after we bought the car. Other car dealers sell you a car and then never talk to you again. Seriously, I'm impressed with the follow up. They by far have great customer service -- this is the thing I value the most when dealing with businesses.
Most car dealers tried to get us into their store. They refused to answer basic questions in an effort to "just come and see them". Not the Toyota dealer. They were upfront and were more than willing to answer our questions. That is the number one reason we went with them.response / report this review -
04 March 2017
When I walked into Spartan Toyota I had no clue what I wanted, what I really needed, I didn't even know which route I was going to take to purchase my new vehicle.
I was greeted by two wonderful gentlemen who opened the doors for me as soon as I walked up. I was quickly paired up with John Howell, who was the perfect pick for me. John was super informative, and helped me narrow down what type of car I needed and wanted. I never felt pressured, or rushed into buying a car right then and there, instead John took the time to help guide me through what type of car would fit me best.
I was considering a hybrid at first, so John helped me crunch some numbers, and it turned out that my original thought about a hybrid saving me money in the long run wasn't exactly true. He was very reassuring about everything. He didn't want to just sell me any car, even though he could have; he wanted to make sure the car I picked was just right for me. All of my questions were either answered by John, or the Sales Manager, Tony Deck, who took his time explaining certain elements of trading in my car.
Even though I did not buy that day John made sure to follow up with me, and update me on all of the new months deals. He is a great guy, who is very easy to get a long with. I wish that I could give Spartan more than five stars!!
Thank you gentlemen so much!response / report this review -
17 February 2017
I came to the dealership a little on edge and nervous since I do not know much about purchasing a vehicle. When I pulled up a gentleman name Gerry approached me. Expecting to feel pressured into buying a car he made me feel extremely welcomed. Gerry took the time to listen to my car buying needs as well as get to know me personally. After two different test drives Gerry was still extremely patient with me and on the third test drive I fell absolutely in love with the Rav 4. Gerry was unbelievably knowledgeable and was able to answer my every question. He also was able to explain to me the finance and paper work step by step. He truly made my car buying experience one I will never forget. I will recommend him to anyone looking to purchase a car.
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