Name: Sonic Electronix, Inc.
Address: 15148 Bledsoe St Unit B, Sylmar, CA 91342, USA, US
Telephone: +1 661-257-9993

Sonic Electronix, Inc. is an electronics store, located at 15148 Bledsoe St Unit B, Sylmar, CA 91342, USA. They can be contacted via phone at +1 661-257-9993, visit their website www.sonicelectronix.com for more detailed information.

Location :

15148 Bledsoe St Unit B, Sylmar, CA 91342, USA

Contacts :

Added by Jopie, at 16 June 2017

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday Closed
Sunday Closed

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Jay El

09 December 2017

I am in the middle of dealing with a customer service nightmare. My order never shipped out and I have had to fill out an Affidavit in order to start the process of getting my order. This makes no sense, the company never shipped my order, they only created a label, yet I must wait 10-14 days for their investigation. I have called twice and each time I had to wait over 2 hours to speak with someone. I ordered on November 26th, it is currently December 8th. The only good thing was the guy in customer service was really nice, but the company it self-has dropped the ball.
Eric T

13 November 2017

Sonic has always been great, and has the greatest selection of audio. I have been going through them for the past 10 years, and plan on going through them and recommending them for many more.
Garry Y

02 November 2017

UPDATE 2-
The Sonic team got in touch with me and took care of everything as promised. Thanks for your help!

UPDATE -
I was contacted yesterday by Sonic (thank you for reaching out to me). They will be getting in touch with Metra, should hear back Monday. Stay tuned.

PREVIOUS REVIEW-
It's been a month and have never received my order for a Metra Turbo Dash Kit. I am not showing any tracking info on my Sonic online account let alone any order info and cannot get in touch with anyone at Sonic.
Andrew Oviatt

28 October 2017

Update:
I have gotten my money back from my dispute form, I still won't buy from them again after this but I apriciate them being responsible in this way.

It's been about a month since they messed up my order and sent me the install kit without the stereo I ordered in a bubble envelope that wouldn't even fit a double din stereo. They have also blocked my emails and I can't even send them an email anymore to find out what's going on. Still no word, I've disputed the charge with my bank and I better get my money back. I don't know what's going on with them but from reading some other recent reviews it's gone downhill recently, sad because it used to be a great company.
NRV Studios

24 October 2017

UPDATE-
I have contacted the sales manager directly as he requested. That was last week and still no word from them, So definitely take their responses to bad reviews with a grain of salt. They are obviously doing it for surface appearances for the review readers, not to actually resolve anything as you can see from my invoice picture since they refuse to release my item again.

ORIGINAL review:
I have done 80% of all my car audio business through them for over a decade. We are talking ten's of thousands of dollars of equipment for me and my customers. NOT ANYMORE! the last year i have been short changed, charged extra for return shipping, missing items, you name it they have screwed me over. Once the premier audio company in the US is now a 2nd rate cut throat team of inconsiderate jerks. I have moved all my shop's purchases to another company. I can't tolerate their disrespectful and ungrateful way of business anymore.
Octavius Monk

20 September 2017

The worst customer service I have ever experiencedEVER!! I DO NO RECOMMEND BUYING FROM HERE!! It's better to just buy through amazon or any other site that knows how to do business online. I purchased a product online for $69. Paid with my debit card. I received a voicemail 1 day after saying that they needed me to call in to verify my order because my billing address was different than my shipping. That's understandable. So I calledand called and for 2 days couldn't get through to anyone! I went on their facebook page and sent a message.no reply. How can they ask a customer to call in but don't have the staff to answer the phone??! The next day, a guy calls me and says he needs to verify some info from me. Asks me for my date of birth ( which is seeming sort of odd at this point ) then asks me for the last 4 digits of my social security. By this time, I am starting to think they maybe scamming me to get my personal info and that the website isn't legit. So the guy tells me that his system wasn't working but not to worry he would take care of the order for me. Then I get an email that says the payment didn't go through on my card and they requested it be sent via paypal. FineI sent it through paypal. I emailed them asking them to send the tracking info as soon as they had it. Tonight I received another emailsaying I need to call into to verify the address again for the order to go through! This is ridiculous. I have never ever had to jump through this many hoops to buy something for $69. It's better to just buy it on Amazon or any other major site that knows how to do business online.
Rocksolid1716

19 September 2017

If there was a score lower than one star I would have not hesitated to select it. Their customer service is slow and terrible (practically non-existent). I spent over five hundred dollars there on a "15 sub, box, and 2400 W hifonics amp, the amp was faulty although correctly installed and heated up and burnt the amp and carpet. After 5 days of trying to contact sonic electronix they replied stating that there was nothing they could do on their end and refused to refund me or take it on their own hands to try and contact the hifonics company themselves.
K Wolff

03 August 2017

I purchased something from this company that has since failed. They state that they offer a year warranty; however, I have emailed them two different times with no response and when I tried to call I was left on hold. The automatic answering service said I was caller 20 in their queue and I opted for the automatic call back feature and provided my call back number. After several hours, I still have not received a call back from this company in regard to my warranty claim / return. This is not good customer service. Hoping for a response quickly please.
Tom Brown

27 June 2017

They carry almost everything i need. Great customer service and pricing. Also when Allyn sends out personal emails to give discounts. It makes you feel like a valued customer. I always check here first for items i need.
Oneil Ramkissoon

25 June 2017

Outstanding service. Fast shipping. Unbeatable prices. Only place for me
Charles Mcdougald

25 June 2017

My only complaint is that it took so long to make a telephone connection. As soon I got to talk someone, the service was great and my problem was promptly taken care of. I would gladly use this company again and I recommend them highly.
Jnrnvrro N

23 June 2017

It was a great experience. I placed my order and not only was it at a good price but it was very satisfying through out the hole shipping process. Thank you!!
Noe Gama

23 June 2017

You know we search and search the web looking for the best place to buy what we need. And you guys are by FAR the best place to get car audio products! This is my first review I've ever done. Hook me up with some coupons or discounts haha ;)