Mike was a great person to do business with. I sold my Van quickly at reasonable price.
I would recommend that you don’t shop with them they are frauds not really connected with the Sims family and will repo your car for little of nothing Go elsewhere not here
I have been with Sims Car Mall for years now, Mark is a great man and Ellen is an amazing woman! The other ladies who work ther8e do not know how to speak to customers, or dp there job. I have no problem when speaking with the usual crew. I could say amazing things about Ellen and Mark but they need other employees there who dont just need a job. There cars are fine, business is fine as long as you pay your bill you have no problem. I have no complaints besides the the other employees need to learn how to use exceptional customer service. Considering I work at a bank and talking to someone who doesn't know how to navigate through the dealerships systems is very red for me. Mark and Ellen, thank you for you great business and i continue to look forward and stay with Sims.
The star rating is for the other employees, not the business.
It's hard to get in touch with people and they act like you botherng them when you doing them a favor they curse at you. Very unproffesional. and then tell you to stop calling about a car . I was there with them for 2 years and never missed a payment. So goodluck if you want to deal with them ** Beware of Monique Mayfeild. Oh and they don't greet you when you come in. There were several people there mad about they car smh!!
I had an excellent experience at Sims Car Mall. I met the owner, Mark Sims, and he was an all around good person. The salesmen at establishment didn't pressure me to buy a vehicle, instead, they made me feel comfortable and welcomed. There are a variety of cars that are both reliable and stylish. I recommend this dealership to anyone looking to buy a car, and I guarantee you will be satisfied. Consider going to Sims Car Mall next time you are thinking about purchasing a vehicle.
I would recommend everyone I know that is looking for a car in a hurry to shop with Mark Sims and Mark Ross, very professional guy and will let you know in a second if they can or cannot help you, no long wait like other car dealerships, These guys got me back driving in less than 24hours, do to an mishap with my first automobile with the automall.Thanks guys
I went through a bankruptcy after my divorce in 2010. It was very difficult for me to find someone who would finance me for a vehicle. I came across Sims Car Mall in the auto magazine. I've had my explorer for 4yrs now and I only had to fix the minor wear and tear that we experience with SUV's. This is my second vehicle with Sims Car Mall. The service I received with my first purchase exceeded my expectations,(I have high standards) so when I was looking to purchase a second vehicle last month I didn't hesitate to give them a call. Mark is exceptional. If you don't see the vehicle you are interested in, just give them a call to see if they can get it for you. They will work with you if you're going to be behind on your payments. Just give them a call, don't try to dodge them. Overall, They have quality vehicles and excellent service
Our first ever experience buying or leasing a car turned out to be great! Everyone there at Sims was such a big help. We looked over several vehicles until we found the right fit for our family. Mark Sims, Dodie and James were the best! Thank you for all the help. We will return to purchase our second vehicle here and refer all our friends and family. God Bless!
I worked with Mark to sell my car. He was very friendly and quick which is exactly what I needed. I was down to the wire and moving to New York the following day and needed to get rid of my car. I called Mark and was in and out. Ryan in the office was also a great help. If you want a fair price, and good person to work with, and someone that is very prompt in responding and getting things done come to Sims Car Mall!