About
Location :
Added by Jopie, at 14 March 2017
Opening Hours
- Monday 9:00 AM – 7:30 PM
- Tuesday 9:00 AM – 7:30 PM
- Wednesday 9:00 AM – 7:30 PM
- Thursday 9:00 AM – 7:30 PM
- Friday 9:00 AM – 7:30 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday Closed
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13 Reviews
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20 December 2017
Had a great experience while purchasing my new Toyota. Willani Love my sales representative was extremely helpful through the whole process. Shout out to Phil Turner new car sales manager. Very happy with my new Tacoma.
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29 November 2017
Allen B. is one awesome salesman. He made the entire car buying experience (from searching the lot to signing paperwork) as stress-free as possible. Since work had to be done on the car, I was unable to drive it home the night of purchase. Allen kept me abreast of the work being done on the car and even sent me pictures throughout the process. He seemed to really want to make my first-time buyer's experience a very pleasant one and that kind of service made all the difference between dealerships.
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29 November 2017
I had an amazing experience with Serra Toyota. I needed a good, used car pretty quickly, and the wonderful people at Serra Toyota did that. Major thanks to Keith Clements for the amazing job he did helping me find the best car for me at the right price! I highly suggest that if you need a used car, drop by Serra Toyota and ask for Keith!
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24 October 2017
From setting up my appointment over the phone to driving into the service bay and being greeted and directed to my Service Tech (Buddy A.) everything was easy and very professionally kind. Buddy was able to find the information and get everything in the computer for the first service on my 2017 Highlander very quickly. He explained what service would be done an my vehicle and they got started right away. He was awesome and very informative. Although the waiting area was crowded (Saturday morning) it was pleasant.
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22 September 2017
I come here for everything. I bring my kids and they have complimentary breakfast and lunch. It is very convenient. The staff is excellent and service fast and efficient. I have purchased 2 vehicles from this dealership and that process was easy also. This is my one stop shop for all my automotive needs. Keep up the good work Serra Toyota!
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22 September 2017
The process of buying a car has never been my favorite thing. In the past, it's always involved aggressive salespeople trying to push cars I don't want, or attempting to up-sale me past what I can afford.
I contacted Serra Toyota to ask about pricing on a specific car. I promptly got a call back from Eric Mapoles who listened to what I was wanting and we agreed to an appointment time a couple days later. Eric provided me with his cell number and email so I could contact him with any questions prior to our appointment, which I appreciated because I ended up having a financing question and it was nice to just be able to text ahead of time. The morning of our appointment, Eric called to confirm, but I never received repeated harassing phone calls or any pressure about our appointment.
When I got to the dealership, Eric promptly came out to greet me and showed me exactly what I was looking for, explaining the features of the car, but never trying to steer me from my original decision toward anything else. After a test drive, I decided to purchase the car and the process was as seamless and stress-free as I've ever experienced. It helped that Eric was genuinely nice and fun to talk with while waiting for the financing paperwork to be completed.
The next time I'm in the market for another car, I won't hesitate to contact Eric at Serra Toyota.response / report this review -
18 August 2017
Would I recommend anyone to have their car serviced? The answer is yes without any hesitation.
This organization is first class and the customers are treated with respect and kindness.
The service manager, Mr. Josh Myers was very professional, caring, and friendly. He immediately greeted me and began to solve my problem with my automobile.
I was totally impressed and satisfied. I felt that my automobile would be serviced properly and I would have a smile on my face. Because my vehicle would be roadworthy again.response / report this review -
27 June 2017
What a great experience buying 2 cars! We recently moved from a large city where cars we not necessary. We knew moving to the south meant investing in 2 cars, what a headache. Justin made our buying process easy and really worked with us to make our goals happen. I would definitely recommend these guys to anyone looking to purchase a TOYOTA in the Birmingham area. One of the cars needed a little extra TLC on the interior and Justin really did his all to make sure I was happy. Thank y'all for making our transition a smooth one! Also bonus on getting us into two sweet matching cars 😉
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31 May 2017
My experience at Serra Toyota was second to none. Keith Clements was aces. He helped me to get the best car and deal possible to fit my needs. I can't think of a single complaint. The staff worked their hardest to get me in and out of the building as quickly as possible without sacrificing an ounce of quality customer service. Will most definitely recommend to any friends on the market for a car.
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23 May 2017
My husband and I recently bought a 2013 Toyota Camry. Peyton Caswell was a tremendous help!! He got us a monthly price we could easily afford and spent 7 hours with us picking out our perfect fit! Thank you so much Peyton! We will be back when its time for another one!
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02 May 2017
Everyone was great & extremely helpful. Listened to what we wanted & made sure we got exactly the vehicle wanted. Got a great deal. Will definitely buy my next vehicle here
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01 April 2017
Eric and Bill helped end a two-year search for a car that met all my needs. I've bought several cars through the years, not always a pleasant experience, but this was different. Then; were genuinely interested in what I wanted and one within my budget, rather than trying to talk me into what they wanted to sell. A pleasantly surprising experience. This place is highly recommended for low key salesmanship and going the extra mile.
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21 March 2017
Let me just say this has been the BEST experience I've had in a while, while purchasing a car. The staff was very friendly and the atmosphere was nice. BUT I must thank my amazing salesman and saleswoman Ahmadoh and Marie Anne for working with me and being SO patient and getting me my new car! I love it!!! and will recommend you guys to everyone! Thank you so so so much again! ❤️
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