About
Location :
Added by Jopie, at 17 March 2017
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 8:00 PM
- Sunday Closed
Gallery
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14 Reviews
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15 December 2017
A huge waste of time! After I made it clear that I work long hours and wanted to do as much as I could over the phone so that my time wouldn't be wasted. They fed me a bunch of lies to get me in the door then changed everything that had been discussed over the phone. The sales man was great but the sales manager is not customer service friendly at all and I feel as if he was disrespectful.
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23 November 2017
They can tell u all u need to know over the phone but get u in just to play games and deny u.
I was guaranteed I would be leaving with a ca5 only to get denied. Don't do business with Tom Smith, hes is the worst and biggest fraud.
So my advice is don't support them and find another dealership with honestyresponse / report this review -
21 November 2017
facility was clean and roomy also inviting ,parking lot is clean but limited. .most of the staff are insanely rude and doesn't greet customers even if your standing next to them,staff is really slow at their job performance,like they don't want to deal with customers, numerous things could use improvement
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20 November 2017
Staff was very kind and helpful. Management was easily accessible. Would definitely purchase from these guys.
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16 November 2017
The sales guy I worked with tried so hard to sell us a car I didn't even want with car note that I didn't want to match. He even told us the dealership we where headed to not to go there. Well a least they gave me what I want. A 2017 Chevy Malibu vs the used car this joker was trying to sell us. Oh the kicker is the car now is LESS than the used car. I wouldn't let my dog buy a car for these people. I even had a down payment still nothing. SMH.
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15 October 2017
Great services. They did everything they could to help me and fam. I dearly appreciate Mr. Anthony Dawson and newbie Faye. I can't remember her last name, but they were awesome.
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19 August 2017
I just recently this morning had an oil change. The past couple of times I had an oil change u had to wait two hours. I was told nicely that I can make an appointment next time so I won't have to wait. Needless to say I did make one for 10 am. At 1040 am I noticed my car was still waiting. I said something to Tom. He went on to explain to me that its like waiting at a doctors office. I am like um NO! I was also told I was getting a multi inspection done as well. 1115 am my car was ready to go. I confirmed with Tom to make sure they did multi inspection and he said yes. Guess what? They lied because my fog lights quit working a few months ago. It was checked like it was working fine. The Tech guy is Robert Gray on my copy of invoice. I am done being treated like shot with you folks. Will get my oil changed and car serviced elsewhere. I'm done
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26 July 2017
Recently totaled my car and was in need of a new vehicle. This was my first time purchasing a car and Christina was very helpful throughout the whole process. When I realized that the car I had originally wanted was out of my budget, Christina helped me to find a better alternative and didn't hassle me into paying anything that I was uncomfortable with financially. Since this was my first time buying a car Christina answered every question I had and didn't rush me with this process. Overall I had great experience and I'm glad that Christina and Serra Nissan were able to help me find a car that was perfect for me.
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21 June 2017
I have purchased four new vehicles from Serra Nissan. My recent purchase experience was the best. My salesman person Rick Henry went out of his way to make sure I got what I wanted. In my car and a price I could live with. I have always been pleased with all areas dealing with Serra Nissan. Sales & service.
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21 May 2017
Lance and his team were amazing. They took great time to get me financed and into the car I wanted. Thanks and all star staff. Go see Lance, he gives superb service.
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21 May 2017
Tried to power close me into a vehicle after they Tacked on 10k in fees and and then called me the next day to offer me better deal for what I originally asked. Why wouldn't they do that originally. STAY AWAY FROM THIS PLACE.
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15 May 2017
I had the opportunity to work with Rick Henry and he was great. We told him what we were looking for and he was honest and walked us through the process. Very helpful.
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12 May 2017
The service rep Dakota was very courteous and professional. Initially, I was only going to have an oil change and tire rotation and setup an appointment for the recall service. I was able to have the recall service performed as well, They also performed a complimentary multi- point inspection. The service was exceptional. The amenities of the service waiting area is equal to or better than luxury dealerships in the Bahamas area. Overall pleasant experience.
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24 March 2017
I understand that sales is competitive, but trust and integrity are key characteristics I seek when making a big purchase. I found a car I was interested in; I gave them a call and they brought it to me to test out. I told them I was interested and I would bring them a check the next day. 4 hours later, they call me to tell me they sold it. I go to the location 30 minutes later they tell me someone is buying it. They also told me they would find me the exact same car. Needless to say I am still looking for a car. I read reviews about them and I tried to give the benefit of doubt. Next time I will take heed to warnings.
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