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About

SVS Vision Optical Centers is a health, located at 2500 E Beltline Ave SE, Grand Rapids, MI 49546, USA. They can be contacted via phone at +1 616-245-6300, visit their website www.svsvision.com for more detailed information.

Location :
2500 E Beltline Ave SE, Grand Rapids, MI 49546, USA
Added by Jopie, at 22 June 2014

Opening Hours

  • Monday 9:00 AM – 8:00 PM
  • Tuesday 9:00 AM – 6:00 PM
  • Wednesday 9:00 AM – 6:00 PM
  • Thursday 9:00 AM – 6:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 9:00 AM – 1:00 PM
  • Sunday Closed

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10 Reviews

  • Katie Grotenhuis
    21 December 2017

    Very friendly, helpful, knowledgeable, and willing to help me figure out the best way to use my insurance.

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  • Melinda Worsfold
    30 November 2017

    The customer service and helpfulness of the staff goes above and beyond!

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  • Juana Ailon
    22 November 2017

    Friendly, professional staff.
    Been with them a few years now and I would not leave them!

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  • Marsely Kehoe
    13 August 2017

    Staff were very helpful in getting my insurance sorted out, and then in getting me the best deal possible.

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  • Andrew Roman
    02 October 2016

    Not a great experience. I was looking at frames, the first customer service representative was friendly and asked if I needed assistance. I politely declined because I wanted to try on a few choices at my own pace. By the time I made my way around the shop to the counter, one of the ladies asked in a very snarky voice "is someone helping you, or are you playing on your own?" Customer service like that is unacceptable, especially when you are buying something that can be upwards of $500. Save yourself the frustration and go somewhere that has a better selection and cares about customers.

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  • Caroline Kakembo
    29 July 2016

    I was welcomed by Colleen at the front desk.. She looks up at me and walla I am given the best complement for the day .. You have a beautiful face. The optometrist was attentive after evaluation I was given two pairs of free contacts essentially a month supply. I was handled over to Melissa. She was attentive we both picked out a perfect pair of sunglasses. I got a great deal. I experienced what one calls excellent customer service at all levels.

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  • Brook Sigler
    30 March 2016

    I had a wonderful experience! Dr. Kresnak was very thorough and kind. Extremely helpful. All the employees were nice as well. The only con was that there not many frames to choose from that were covered by my insurance through Medicaid.

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  • Amanda M
    09 February 2016

    Rude. I went in there to find glasses and the lady who took my prescription said I was blind as a bat. She continued to make a big deal out of my poor eyesight/prescription. Will not be going here. Embarrassing professionalism in there.

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  • Breann O'Shea
    31 October 2015

    Ridiculously overpriced. Eye doctor rushes through your exam trying to get you out as soon as possible, leading me to believe my prescription isn't as strong as it should be. staff deceives you and have severe attitudes. Their headquarters customer service was absolutely no help, first time i called- no answer, second i was hung up on and not called back, the third i repeated my question three times only for her not to understand. Recommend going somewhere else.

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  • Papaya Cat
    29 June 2014

    The experience was quick and misguided. An eye exam should never be rushed, but the doctor seemed more interested in getting through the exam quickly. The staff was friendly, but policies are ridiculous. Money is clearly the goal. Frames are expensive, lenses are even more pricey. They automatically add every upgrade to the price, in this case, totaling over $500. I recommend you go somewhere else, or online. Pass.

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