Consistently sending my packages back. Not enough dongles for each apartment. Doesn't email when package does arrive. They try to raise the rent every year. Don't do it man.
Hello,
I have lived at Rosslyn Heights for 2 years. I would recommend this place to anyone. it is very nice and in good area. People in office change a lot but they are still nice. I give 4 star because it is a bit expensive but other than that its perfect place to live with stores and restaurants close. we have had some things break like our sink plugged and our air conditioner break but the workers fix it very fast. boss of the workers is named Mike he is very nice man and always talks and explains to me all the things I ask of him. there is one other worker who fixes things also he is very good but also very quiet. Everyone that I have had to deal with has been a delight and I am very happy to live here..
Arlen is literally the best person. He's overly qualified and super amazing. I rented this apartment partly because of him and I'll continue to renew as long as he's employed here. He always has a sincere smile on his face and he has the answers to every single question I've ever asked. I don't even have to say my name or my apartment number when picking up a package or asking for storage/parking information – he remembers all of those little details and knows me and my boyfriend by name. He's kind and thoughtful and a tremendous asset to the community.
Rosslyn Heights has been a fabulous place to live. Staff is very responsive to our needs and is very friendly. Located close to the Rosslyn metro, four grocery stores (Safeway, Target, Whole Foods, Trader Joe's), coffee shops, pharmacy, and running trails. Very easy to get into DC through Georgetown, too. Overall, a gem in Virginia!
Great location to be in! Love the set-ups of the rooms and the pools are a great way to cool off during the summer. My only qualm with this place is maintenance. While they are very friendly and usually pretty prompt to address issues, somewhere along the line there's a miscommunication with management and/or the leasing office.
Last month, we had to get our apartment sprayed for house centipedes. My roommate and I coordinated with a friend nearby to deposit the cat for the day. When we came back, they had just put in sticky pads as a solution. After uprooting the cat for the day, all we wanted to hear was a simple apology for the miscommunication.
This past week, our water was shut off as part of a street-wide issue and our apartment was impacted for two days of no running water. Again, the leasing office seemed out of the loop as to why the water wasn't working. Since then, we've had to routinely call to have the bathroom sink fixed.
Overall, the place is a nice area to live in, but better communication with residents would be appreciated.
I absolutely love living here. The location is wonderful, walking distance to a metro, many restaurants and stores. Easy access to the DCA airport and DC. Our apartment was very clean and has lots of storage for a one bedroom. Love everyone in the leasing office, especially Arlen. They are all very helpful and make it a point to remember your name and where you live. We do not have a pet but this facility is very pet friendly and welcoming to pets! Lots of grass and space for you to walk your dog. I recommend living here to anyone!