Location is not bad. Great outdoor pool and Jacuzzi along with a small court to play games on. Nice chill spot to socialize with friends on vacation is by the pool for sure.
Very friendly staff and lovely accommodations. In process of being renovated. Very nice if you want a little more than just a hotel room.
Hidden pet fee disclosed AFTER we arrived to check in ($100). NOT OK! Very unwilling to work with us and total blame shifting.
We have been on the road 8 hours and looking forward to resting. Now, literally on the street with 2 children and our dog, needing to figure out an alternate plan. Big thumbs down for Residence Inn!
I’m in the hospitality industry and fees CAN be waived. Absurd and wrong on so many levels.
They have wonderful employees always ready to help in any way they can. They provide 3 dinners a week great breakfast bar. We will be here for 2 months so I will keep posting updates.
Very spacious rooms. Friendly and welcoming staff. Not very far from the beach if you have a car. Nice area with lots of restaurants.
We were affected by Hurricane Irma and were able to get a room at the Residence Inn. It was a nice, clean room with a kitchenette. Shower was spacious, living area was nice, but the bed was a little bouncy for my taste. Breakfast was great and overall experience was good.
Great place. The staff is amazing. They provide great service, daily breakfast, great room service, they allow pets, and they also have evening appetizers on Monday- Wednesdays. They have a small upgraded gym and the rooms are spacious. There is a pool and jacuzzi, laundromat, lounge area, grills, basketball court, and it's next to the library. I love it here. The staff makes it that much more amazing.
The rooms were good, nothing to really complain about except the overall place isn't the most updated. They did have a free happy hour that provided food and drinks which was nice. Other than the buildings being a bit spread out I had a good stay.
Very convienent location for st John's town center without being too expensive like closer options. They helped accomodate us and everything was great. Thanks a lot.
Nice hotel for a night stay. We liked the 2 bedroom/2 bath suite as an option. The bed wasn't as comfortable as most hotels but it was decent. Nice selection for breakfast which is always a plus.
Parking is a mess, not enough spaces. Cars line the outer lot which makes it tight.
Page was VERY nice. I checked in at 2am she greeted me with a smile and a warm welcome. When I woke up and went to breakfast at 7am she was still there with a warm "Good morning Ms. Willis" & a smile.
Was a guest 5/24-5/25. I could not have been more pleased with everything. Was greeted with a smiling face at the front desk. I had requested early check-in and she quickly found me a room. The room was clean and comfortable. There was a mingle and mixer that evening in the lobby and a food truck with a great selection of wraps and salads. This worked out great after being out all day. It was raining so I did not have to worry about going out. Breakfast was delicious and varied. I will be staying here again on my next trip up in October!!
Many Residence Inn I've stayed in before. We stayed at this hotel for the funeral where the staff received us with great warmth. We came from Massachusetts and everyone was tired and although we came nearly two hours before normal time, the front desk staff showed a good understanding and were able to finalize the reservation to accommodate the group anyway . All rooms were clean, comfortable and the breakfast was really good. We felt at home and the place was up to its name - is highly recommended. Marriott thank you.