Name: Residence Inn by Marriott Atlanta Norcross/Peachtree Corners
Address: 5500 Triangle Dr NW, Norcross, GA 30092, USA, US
Telephone: +1 770-447-1714

Residence Inn by Marriott Atlanta Norcross/Peachtree Corners is a lodging, located at 5500 Triangle Dr NW, Norcross, GA 30092, USA. They can be contacted via phone at +1 770-447-1714, visit their website www.marriott.com for more detailed information.

Location :

5500 Triangle Dr NW, Norcross, GA 30092, USA

Contacts :

Added by Jopie, at 14 October 2016

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Anonymous

21 December 2017

Huge spacious suites. 2 bathrooms and full kitchen. Fantastic complimentary breakfast.
Anonymous

09 December 2017

I have stayed exclusively in Marriott properties for the last 9 years because of their consistently high quality and predictably good customer service. My stay here on December 8 represented a radical departure from that standard.

Soon after arriving in my room I noticed that I could not get the television to come on. I called the front desk to report it and the clerk informed me that the service was not available. I asked her why she didn't inform me of this when I checked in and I got no answer. Luckily, in this age of technology, I thought I would just stream the news program I wanted to watch that evening. However, the hotel wifi alternated between sporadic and off and I was unable to stream at all.

Later that evening I flush my toilet and hear the unmistakable sound of an overflow. I call the front desk for service and I am told I (and my family) will have to make it through the night without a toilet because it was "after hours" . I didn't know it was ever "after hours" in the hospitality business. I was told they would send someone up first thing in the morning when staff returned to work. The next morning I waited until 830 and no call or knock on the door for service. I have to call the front desk again to finally get my toilet unstopped.

This has been the most disappointing Marriott stay of my entire life. The customer service is sorely lacking and the attention to detail completely absent. I was not offered any compensation or reduction in fee or even an apology for that matter. Despite the fact that it is a physically appealing property in a convenient location I would never recommend it as a place to stay because of the lack od a customer service culture.
Anonymous

03 December 2017

We always choose this place for convenience and proximity to restaurants we frequent. Clean, spacious rooms and courteous staff.
Anonymous

30 November 2017

Nice hotel. Excellent service especially the shuttle driver who was a very nice gentleman.
Anonymous

16 October 2017

Beautiful rooms. We stayed in a suite with two bedrooms and bathrooms, perfect for our girls weekend with 4 adult women. The staff was helpful, and the continental breakfast was fantastic! Huge variety of dood with great healthy options.
Anonymous

28 June 2017

Clean rooms, friendly service. Lots of social amenities offered but not always posted clearly (evening mixers and social events). Overall, great experience!
Anonymous

24 June 2017

Nice and comfy bed! It has beautiful decor and the sectional sofa is comfortable also! It's up to date and contemporary. Free breakfast and free wine and in the evening. Will stay Again!
Anonymous

20 June 2017

All of the people that work here are very nice, it's generally quite and the grounds are very pretty. There is a pond behind the building that is a pretty view but brings lots of mosquitos. The room is comfortable and a good size for just my boyfriend and I. The kitchen is pretty small but it has everything you need. The only issue is there isn't an oven in every room but most people aren't staying for as long as we are so I don't think it's that much of an issue..
Anonymous

19 May 2017

Totally love this hotel! Nice getaway place! Full kitchen and utensils! Convenience store on site and small restaurant with limited drinks! Fitness center on site also. Shuttle bus also on site. Lots of shops restaurants and movie theater near by also! Safe neighborhood!🤗
Anonymous

03 May 2017

I've stayed here a couple of times for work. The first time, everything was excellent - the staff was friendly and capable. The room was fantastic. The second time - the front desk staff couldn't get the billing correct to save their lives, the toilet in my bathroom ran constantly, and the air conditioner made a steady drip/knock sound when not running. Still, the location is great and having a full kitchen in all the rooms is terrific.
Anonymous

01 April 2017

I really enjoyed my stay here. Good view and the weekday events in the lobby were fun.
Anonymous

27 March 2017

I had the MOST TERRIBLE EXPERIENCE HERE. PLEASE SPEND YOUR HARD EARNED MONEY ELSEWHERE! THEIR COSTUMER SERVICE IS COMPLETE TRASH WHEN YOU NEED THINGS SUCH AS TOWELS YOU WILL HAVE TO WAIT 30MIN AT THE BARE MINIMUM, AND WHEN YOU CALL TO ADDRESS THE PROBLEM THE "OFFICE MANAGER HANNA HANGS UP IN YOUR FACE. I GUESS WHEN SHE IS TIRED OF ADDRESSING THE SAME ISSUES OVER AND OVER THIS IS SOMETHING SHE DOES AND REFUSES TO ANSWER WHEN YOU CALL BACK MULTIPLE TIMES. THEIR WI-FI DIDNT WORK NOR DID THE FIRE PIT, BOTH ARE AMENITIES THAT ARE INCLUDED IN THE STAY. ONCE YOU HAVE A PROBLEM YOU HAVE TO SPEAK WITH THE GENERAL MANAGER WHO IS NO HELP AT ALL BECAUSE SHE WANTS TO SEND YOU A SHORT APOLOGY THAT ISNT GENUINE , AND YOU KNOW THIS BECAUSE SHE DOESNT EVEN ADDRESS ALL THE ISSUES THAT YOU HAD, ESPECIALLY THE ONE ABOUT HER RUUUDDEE AND UNPROFESSIONAL STAFF THATS SUPPOSED TO BE TRAINED TO DEAL WITH CUSTOMER RELATIONS IN A CERTAIN MANNER REGARDLESS OF THE HOTEL ENVIRONMENT (I.E. VERY BUSY, SHORT STAFFED, OR JUST TIRED) BUT ARE NOT! THERE IS A WAY THAT YOU DEAL WIT CUSTOMERS. ENOUGH RANTING THO.. JUST GO SOMEWHERE ELSE! PREFERABLY NOWHERE AFFILIATED WITH MARRIOTT BECAUSE CLEARLY THEY DO NOT VALUE THEIR CUSTOMERS! REWARDS MEMBER OR NOT!
Anonymous

19 March 2017

Comfy beds, kind workers clean rooms. I'd love to stay here every time I travel.
Anonymous

26 December 2016

Only one staff member was helpful. Overall the staff at this establishment was well below average, compared to the Marriott hotels that we've been to. On our first morning they ran out of food for breakfast, then seemed upset that guests who had not been fed, asked for breakfast! The second day they ran out of forks.. Also on the first night. There was a party that was very loud, in a room very close to ours. This is not the hotels fault. However, the fact that I had to call the front desk for 20 min, to report it IS!!
Anonymous

21 October 2016

Updated review to 1 star. Been here multiple stays and every time I ask for a pack and play for baby to sleep in they never have it setup. And then when they do its broken. NOT BABY/FAMILY FRIENDLY HOTEL!!!

Pretty ideal price point for long term stays. Rooms could use maintenance and bathroom door doesn't quite close and ceiling has gunk but overall good deal with proper amenities.