The rooms are clean and the staff is friendly. It's little things about this place that make it less than great. The rooms are equipped with a safe but no refrigerator. The outlets are too far from the bed to use your phone while it charges. The lighting is awkwardly placed. It's not bad, just off.
Overnight stay before hospital stay in the morning. The lady at the desk very friendly and even informed us about hospital discount. Room quaint and clean. Facing the interstate but can't hear any noise. Would highly recommend
Horrible place. Shady people. Smelled like cigarettes and urine. Guy at front desk didn't even have a pen for you to sign paperwork. Got to the room practically has to bust the door down to get in. Deadbolt didn't work. Toilet had a big chunk out of the back AND didn't flush. Called in advance to let them know we were bringing our dog, so of course we were on the third floor and the elevator was temporarily out of service. Marched right back down to front office to demand a refund which the guy had to call someone to tell him how to do it. And killed a cockroach on my way out. Horrible place. Wouldn't even really give it one star.
The woman at the front desk was very pleasant and accommodating. Place is clean and alot of places and restaurants near by. Would stay here again and the price is very reasonable.
The staff is great! I walked in late one night after missing my bus and my phone was dead. The guy at the front desk let me use his personal cell phone and gave me a few suggestions for different ride services I could contact. Thanks to him I was able to find a safe ride home around 2am. I'm forever greatful!
Great staff. Clean room. Comfortable bed. Decent neighborhood. We will stay again.
We stayed there for a total of 7 nights in a three week span. Close to the interstate but we heard no noise from traffic. We had two different rooms and both were very clean and well kept. The second room had a tub that drained slowly so we asked for maintenance to take a look. The maintenance guy followed us back to the room on the spot and had it fixed in less than 5 minutes. The rest of the staff was equally responsive and helpful with anything we needed. There were several eateries nearby within walking distance to a short drive including Bob Evans, Denny's, The Winking Lizard, McDonald's, and Delmonico's.
The front desk worker was very helpful. My friend needed a shower chair and he tracked one down. He also brought us a discount promo code for food delivery to our room when inquired about food delivery. The location is great to get food. A nice American tavern called Wiinking Lizard Tavern in walking distance was right across the way with seating on the patio. There was also a steak house too. I forgot slippers and was wearing only sandals I was barefoot a few times in the room and the rugs and floor were filthy. I asked housekeeping to mop the floor and I think they did. But the rugs really need cleaned though too.
Great location with friendly and attentive. An older motel but was clean and neat. Felt comfortable and safe there. Only request would be a coffee maker in each room. A room with a safe, iron, and dryer should certainly provide this accommodation. Otherwise, very happy and would stay here again with no reservations.
Great, inexpensive spot close to downtown Cleveland. Perfect if you have a dog since they stay for free.
Clean, comfortable room. Easy access from expressway. Many dining choices nearby. Dog friendly
The room was very nice. But the beds are not the most comfortable and the shower doesn't have a liner and gets the floor very wet. The TV remote doesn't work and the side buttons don't either. It's also a 100% smoke free hotel, which I didn't really like but then again I chose this hotel knowing that.
Very basic rooms, but very clean and comfortable. Great price for the area. Workers were friendly and helpful.
Good place to stay the night. Clean, quiet. I
But I do not appreciate the surcharge for a safe that I have no intention on using. You can ask for a refund on checkout but that's an unnecessary hassle. Don't change me in the first place! The price I agree to online is the price I expect at check in! No more hidden surprises!