Very Nice Customer Service & didn't try and over charge me because I'm a women. Thank you for your service. I most definitely recommend that if you are female go here they will help you even if you have no clue what is wrong.
I've been taking my 2010 A4 here since moving to the area. Knowledgeable group of guys. Honest quotes at reasonable prices.
Update, April 2017: I've migrated to another shop. Nothing against the guys here, I've just found a little more personal attention and detail elsewhere.
These guys have been nothing but fantastic with my big turbo Golf R. Every detail about my complicated issues have been delt with great detail. Ray is a trustworthy guy and I won't take my car anywhere else in the Mid-Atlantic.
Reliable german auto service, love my freshly cleaned engine block. My new go to shop for my BMW when visiting home in Maryland.
I've been taking my 2010 A4 here since moving to the area. Knowledgeable group of guys. Honest quotes at reasonable prices.
Been going to RAI since 2012. I started to have my B7 A4 modded with their house turbo, downpipe, intercooler, and a whole slew of other parts. They've come through and modded my car right up. The exhaust was an issue because it had a strange connector,but they fabbed up a solution. After the tune, I had boost issues, and they swapped in a new diverter valve at no cost. That set me going for quite a while.
Since then, I've gone back several times for various things. I had them change the engine mounts, carbon cleaning, power steering flush, thermostat, wheels, wheel bearing, oil change, pulley, and transmission fluid. These have gone well, for the most part.
This latest time was trans fluid change. I had gotten the fluid, which was the new "Lifeguard 8" (avoid if you can). I had some issues shifting, but normally converting over to it requires a dealer update to the transmission software. My dealer had NO idea what this update was (despite other owners having received it). I had talked to Ray and he straight up recommended flushing it all out with Redline D4. I brought it back and they did 3 drain and fills to replace the fluid, and it's smoother than it's been in years. Ray wouldn't let me leave until he was certain I was happy with it!
On top of all this, Ray has been available for me to shoot messages to anytime, and has helped me solve a number of issues without having to take the car in. Rest assured I will be going back.
Update 7/22/2016: They still continue to be awesome. In the past year, I've had them replace the rear coolant flange (which started leaking), oil filter & stand gaskets, install coilovers, and replace the vacuum pump. Great guys, love seeing other cars in the shop, and/or shooting the breeze with them. My B7 has since gotten totaled, but I know I'll be bringing my C5 allroad by the shop.
i have never written a review for anyone,and this is my first time just becuase these guys are the best of what they do and the will to help customers. Check them out,these guys are top notch at what they do for german cars. Best of the best
I ordered a hfc downpipe/hfc cat combo from them.
They put the wrong value on the box so I ended up paying a penalty at customs. (They put 20$ in value)
Paid 200$ to install it (dont have a lift), it woulnt fit, called them and the only choice they gave me was to send it back to California So I paid 90$ in custom penalty because of them, 200$ in labor to try to fit it, 150$ to have it fixed so that I could sell it. The guy who fixed it (same guy who made my turboback afterwards and the DMCC roll cage approver) said he never saw welds so weak, the penetration was so bad he showed me he could break the weld with is hands.
They used to offer good products, not anymore.
Btw it happened to a LOT of us, search the forums. I had about 10 PM's from people with the SAME issues, it would touch the transmission crossmember at the exact same place.