Paul Mitchell The School Columbus
3000 Morse Rd, Columbus, OH 43231, USAAbout
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Added by Jopie, at 26 August 2016
Opening Hours
- Monday Closed
- Tuesday 9:00 AM – 10:00 PM
- Wednesday 9:00 AM – 10:00 PM
- Thursday 9:00 AM – 10:00 PM
- Friday 9:00 AM – 4:30 PM
- Saturday 9:00 AM – 4:30 PM
- Sunday Closed
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8 Reviews
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11 November 2017
I wish I had never even went to this place. My first visit took all day for them to color and style my hair which is all natural. I scheduled my appt. early (9am) because I was leaving town for a reunion that only takes place every 4 yrs. I thought I would be done and gone by at least noon. Well 3pm came along and I was still there not even half way done. My hair ended up looking like something I just done in the comforts of my own home Not pleased. About a week later I was contacted and asked how was my visit. I explained to him and he offered a complementary wash and style. Of course I accepted. The second visit she didn't put a color protecting in my hair before washing it so needless to say Bye Bye color. Then she started blow drying and flat ironing my hair. She left so many times to retrieve items she didn't have. Time is ticking. So as her day ended and I wasn't completed, another girl took over. She complained about how the previous girl was using a holding spray on my hair and should've been using a softner because my hair is natural and will hold on its own. I'm not a beautician or a hair person so I trusted her word since she is the one in school for it. Anyway, my hair turned out beautiful. The problem us after a couple of weeks I washed my hair and my natural state didn't return and my hair is VERY VERY damaged. It's been 4 months now and my hair is so damaged that I had to get it cut off and restart natural. I've been growing my hair for 2 yrs. and to have to start over is disappointing. I'm so pissed. Never again
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14 September 2017
I love the students but cant stand the full time staff! I had some confusion with their new online booking, and had set reminders through text bc I am terrible at keeping track of appts being self employed and working 60 hrs a week sometimes. I ended up missing my appt by a few hrs and when I realized I missed my appt and never got a reminder I called in to sqaure things away, get back on the schedule, and see what was going on with the new system. The guy that works the front desk talked down to me, was very stuck up, lacked compassion, and was straight up rude. It has put such a bad taste in my mouth I never want to go back! Its a shame bc there is so much talent there but if there is one thing I cant stand it being treated like dirt, especially when I spend hundreds of dollars there!
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07 June 2017
The first time I came in my daughter hair was nice. The second time it was so horribe I understand they are student but the jobs are rush. After a certain a time student are not allow to be in a customer hair which is understanding but when another student finish my daughter hair and I tell it was not done properly she get a attitude. So I complain to one of the instructor, I tell her I will never spend another dime in her she replied oh well if you don't spend another dime that is fine. I will not refer my friends or family to this school. Poor customer service!!
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09 March 2017
I've only been here one time so far, but I'll be back. The girl that cut my hair was very nice, friendly and knowledgeable. As with any beauty school, you have to know going in that any service is going to take a lot longer than if you go to a salon because they periodically have to have the instructors look at your hair. She did a great job cutting my hair and then one of the instructors put the finishing details on it. Overall, very pleased with the service and you can't beat the price ($20 for a haircut). I do have to say it seemed a little disorganized when I went in. Probably because it was extremely busy. The parking lot is huge and I got the last spot. Even though I had an appointment, I still waited at least 20 minutes. Turns out, the girl who cut my hair was also waiting for me at the same time. They hadn't told her I had arrived. So just a little mishap. Overall, I had a good experience and I will be back. As others have said in their reviews, if something doesn't turn out the way you want it to, keep in mind that they are students and they are learning. An instructor will fix your hair for you if you don't like it. And I believe they also have a 7 day guarantee.
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26 January 2017
I rarely write reviews for any businesses regardless of the quality of service they have to offer. This time around I couldn't stand and here I am to write something about this place. My mom is a beautician & she own's a business in East Broad street, Columbus. I love what she does & the amount of money she makes is decent. So, I also decided to pursue the same career. I contacted this school to talk to their admission representatives but sadly I didn't get chance. I left bunch of voicemails & also gave my name & number to the lady who answered my phone. I would say I did that at least 17 times.
I am here to tell all the people planning to attend this school, please don't be apologetic to attend this school. There are dozens around to choose from & you will be respected. It's all about getting courtesious treatment for the money you would pay. All these slackers there are to suck your money & leave you at gods mercy. Don't let them screw up as I heard from someone who commented that he was at receiving end from them & warned not to flush hard earned penny down the toilet. That struck me nicely. I too have the same suggestions for anyone planning to go there. Don't let them screw you.
And just so you know, they are good at deleting public reviews. They just want to show 5 stars. 1 star reviews are deleted within split seconds they are posted. That should tell how cunning they are. :(response / report this review -
25 January 2017
My husband goes here. He just absolutely loves it! He's never had a problem. He had a HUGE event 2 go 2 & they cut his hair & it looked great! So no complaints here. U also have 2 understand that these r student's. They r learning! I've gone 2 other cosmo schools 2 get just my bangs cut & omg they did a horrific job. I had 2 go home & fix them myself & it cost more than this school. So if u want your hair "perfect" u should not expect ANY student 2 b able 2 do it. We've been 2 salon's that r 2 b SO great & his hair looked bad. I'm very, very pleased how great they do his hair! I wish all of u great student's the best!
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09 December 2016
Great experience with Jessica hicky! It does take some time here but I was happy to help a sweet young lady gain experience, confidence even though she didn't need itmust visit if you are least of picking a salon this is it! Thank you!
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02 September 2016
Everyone needs to understand this is a school you can't give these people 2 stars for learning how to do stuff they are not professionals yet. If you want flawless results go spend $100 on getting your hair done at a shop. Everyone I've had do my hair had a great attitude if I didn't like my hair I spoke up and someone eventually fixed it right. Overall I love the place. I see talented people trying to make a career and be educated more. I'm proud of all of them for at least trying THIER best. Some students better than others but overall its a good place to get your hair done
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