Once Upon A Child - Mandarin, FL

Location :

11112 San Jose Blvd #25, Jacksonville, FL 32223, USA
Added by Jopie, at 06 August 2016

Add email
Add business description
Add Social Media
Add Products and Services

• Monique J

  21 December 2017

  Love this place. Its the best for moms and moms-to-be that are ballin on a budget like me. They have everything you need. And their 10 for $10 onesies is the best.

  response / report this review
• Aarron Canino

  25 September 2017

  Close at a certain hour, but routinely refuse to buy within 3 hours of closing! I could understand saying not within, say, 30 minutes because I know it takes time and goodness knows getting out that door at quitting time is much more important than serving customers, but 3 hours is ridiculous!

  response / report this review
• Melanie Logan

  25 July 2017

  Staff sucks, they chose who they want to greet. Prices are ridiculous ! Go to kids to kids great store great prices !

  response / report this review
• Anna Ferguson

  16 July 2017

  Friendly, tons of clothes and toys, could use more square footage as they have so much merchandise, but that's a good thing! They're always having good sales, too!

  response / report this review
• Laura Marsh

  03 May 2017

  I took 2 boxes and a bag of clothes to this store, they took 3 dresses for 5 dollars I then went directly to another resale store and was given $70 for all the things this Once upon a child store turned down. I wonder how much I could have gotten for the 3 dresses they took? These people are no different than most pawnbrokers. They take advantage of people. There is a young lady that works there that is very nice and helpful, but overall, I Do Not recommend this particular location (San Jose Blvd., Barnes and Noble shopping center.)

  response / report this review
• Tiffany Lowry

  15 March 2017

  I brought in 2 big garbage bags full of boys and girls clothes and shoes. I was advised it would take 20 minutes. I usually take my items to the store in Orange park but was on this side of town today. The staff is extremely rude. One of the woman i said hi how are you and she was stuffing her face with food when she slide the book to me and said here sign in. Didn't ask for my I'D or give me a store coupon like the one in Orange park does. I then started to walk around to look around in the store which is extreamly cramped and hard to shop in and within 5 minutes my items were placed at the front door. I walked to the counter and ask one of the other woman. Was my items done already she said yes. I said really that fast? She said yes and offered me $2.50 for a shirt and 2 pairs of shorts. I said to the woman so you guys are passing on basically all the items she said yes. I started to walk to the door to grab my items and pulled out of the bag a very nice pair of name brand Capri pants and asked one of the woman was she the one who looked through the bags and she said yes. I held up the pair of capris and asked her why she would pass on these new named brand capris out of curiosity she said yes there nice but in that size we are over crowded. I know that was not true as I was shopping in that section size 6 for my daughter why I was waiting . So I then said to her that you looked threw those bags very quickly and she ignored me and I left. Everytime I go to the store on blanding they always take at least a hour notive to look threw thw items and I see the girls literally look at each piece of clothing not to mention they always check and ask for my I'D and give me a bin to place it in and when I go back for the items they have them behind the counter and have it ready to go separated for the items they will be taking and what they will not be taking and they even break it down as to why they passed on the items and what they would like to buy from me and give me a price. I think that store off San Jose needs to be better trained with how to operate the store and how to handle customers and there items and be more professional. They could really use training on how to run that business from how they do it on blanding. I will never go back to this store ever again. Very disappointed in my service today I received not to mention how rude the woman was eating her food and not even greeting me. Very unprofessional. Very. Looking at all the neagtive reviews it spunds like it wpuld be a complete waste of time to co tact the ow er to complain. And apparently I'm not the only one who has encountered terrible customer service from this location with them not greeting you and having a picnic lunch I front of you instead of taking care of customers. The clothes they sell here are in terrible condition. And way over priced. Run away do not shop at this location go to the one in Orange park they will take care of you the right way. Like customers should be taken care of .

  response / report this review
• Tony Darren

  28 October 2016

  Great placei purchased my son a brand new polo outfit that still had the tags on it for $14.00this place is great and has great merchandise..

  response / report this review
• Kristy Mccrary

  18 October 2016

  I enjoy shopping here I buy all four of my kids clothes here they have a good selection of name brand clothes and good priced

  response / report this review
• Bob Watkins

  13 August 2016

  So it's a great place to shop and sell no need to pay the high prices that the retail shops want for kids clothes. We have found things for our daughter that still have the tags on them. And when you get done with the clothes you sell them back to them. There is nothing wrong with that

  response / report this review