Name: Norton Hospital
Address: 200 E Chestnut St, Louisville, KY 40202, USA, US
Telephone: +1 502-629-8000

Norton Hospital is a hospital, located at 200 E Chestnut St, Louisville, KY 40202, USA. They can be contacted via phone at +1 502-629-8000, visit their website nortonhealthcare.com for more detailed information.

Location :

200 E Chestnut St, Louisville, KY 40202, USA

Contacts :

Added by Jopie, at 07 December 2016

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Brenda Smith

15 December 2017

I had the displeasure of having to visit this emergency room because of a fall while visiting relatives in Louisville. I arrived at 7:30 pm and left at 4:25 am . I didn’t get in room to see Dr until after o 6 hr wait. Had broken bone . This is unacceptable .
Shawn Taylor

04 December 2017

Would have given it a 1 star but they managed not to kill my wife so I gave them 2. TCU unit SUCKED. Filled with staff that doesn't give a flip. If you need surgery, go ANYWHERE else.
Jannel Wells

18 October 2017

Never had any issues. Very caring and professional.
Milford Davis

10 September 2017

I have been in bed, at Norton Hospital, for seven weeks tomorrow and all of the personnel have treated me like family. I have made many new friends and you could not meet a nicer bunch of people.

5th floor, 5 pod, bed 4.
(You know who I mean)
Mary Hohl

25 August 2017

My sister had surgery on Monday and her children brought her here. I drove two hours to bring her home on Thursday. Been hours and no release. Went to have my parking pass validated and was told no. They issue ONE parking pass to a patient. Her children had the pass on Monday for surgery and then left to go home to St. Louis. I'm here to take her home on Thursday and they won't give me another pass. Her children did not know they had to give me the pass. This is the first medical facility that I've had to pay to pick up a patient!
The nurse I saw today was great but my sister said the day before she was alone and used the restroom. She had her intestines reconnected after cancer. She said she pressed the button five (5) times while on the toilet for a nurse because she was weak, dizzy and needed help. No one answered her call. She could have fallen and been bleeding on the floor for all the help she received.
The room and restroom were dirty. If this had been a hotel room I would have walked out the minute I saw it.
Hope I never have an accident in Louisville, Kentucky. I might end up here.
Debbye Friedson

18 July 2017

Not family friendly! The nursing staff is great. However, the nursing manager is selective about policies. After 3 nights sleeping in the room with my wife, the junior nursing manager decided that the small air mattress I was using to sleep next to my wife was an issue. The mattress is no bigger than the broken and dirty recliners. The bathroom on the fourth floor has been out of service for at least four days now.

Most of the cafeteria staff is very caring, especially those behind the line. The cashiers however will chat amongst each other while people are waiting.

Parking is an issue as well. The parking garage reserves spots for staff ahead of patients and family. No better than the fourth floor if you want to visit.
Jeff Moore

02 May 2017

The waiting room by the fast track is dirty, there was cigarette butts, food and other filth between the chairs however, this isn't indicative to the quality of care you get. The nurses, doctors and other staff are knowledgeable, caring and attentive. Initially I was skeptical about the care my family member would receive however, that was quickly diminished once the staff took control of the situation.
Billy Kennedy

10 February 2017

Went to the emergency room. The staff was super nice. Dr. Harris and his nurse took very good care of me. The best experience ever at a hospital.
Ray Thompson

09 February 2017

Good, no great nursing staff. Great specialists. Lousy administration. Waiting 6 hours to be discharged and then they said it would be another 2 hours before the admitting doctor would be doing his rounds. Are you kidding me??? Ridiculous. If the Admitting doctor can not make it in reasonable time then get someone else. this is why the 2 stars. Take good look at your admission and discharge protocols because they are severely lacking.
CandidLynn

28 December 2016

This hospital is disgusting and unprofessional. This incident occurred in the emergency room. They put my dad in a hallway because they don't have actual rooms to put patients. They only placed one chair behind the curtain but doctors, nurses, and patients kept ramming into the chair or shoving into me even though there was plenty of space in the hallway, a good 3-4 feet. This hospital is also really slow with their care. After being taken back he waited an hour before anyone came to see what was going on with him. You will easily be here for 10 hours or more with 2 hour or more waits before having someone check on you. The nurses are also bad at taking blood. They attempted to stick him eleven times because the nurse didn't know how to find the artery. This caused my dad unnecessary pain from the botched job the nurse was doing. The only way to see someone is by flagging them down. Also, their beds are very hard and uncomfortable. In order to make my dad more comfortable we asked for some pillows and they said they didn't have any. Now on to the disgusting parts of this hospital. The floor is filthy and looks like they haven't swept or cleaned it in a long time. There are trails and spots of blood down the hallway where they put my dad. Also, the bed was by the window where the nurses were and those haven't been cleaned either. Dried bodily fluids were crusted to the wall and window and was right above my dads head. The bathrooms had dark rings around the toilet from not being cleaned and were poorly lit. I would not suggest that you go to this hospital if you want a safe, clean and caring environment. Also, I am not sure if this is a hippa violation but The nurse also came in and told us the specific procedure he was doing to another patient and that's why the doctor wasn't available. I found this unprofessional because I was worried about them telling other people about my dads condition who were not privy to that information. They also repeated three different tests 3 times. It was ridiculous because they had completed before and he was told that his results were fine. The only reason given was that it had it been 2 hours. This was just after being told he was going to be discharged by a different nurse. This seemed to be a huge money grab. I also saw a nurse drop a needle on the floor and then pick it back up and use it on a different patient they had in full view in the hallway. She was partially nude and had no privacy curtain in the middle of the room.
Heather Birchfield

14 December 2016

Nursing staff and Dr's were amazing after my husbands surgery! Food service sucks. He waited till 1130 for breakfast the day after surgery. All meals have been late. Cafeteria is closed so I can't even go buy him food. And not closed right now, closed for the day. Pitiful!!!