I recently spent two days in the ICU following neurological surgery. All of the nurses, aides and attending staff on this unit were by far the best I have ever experienced in any local hospital.
It would be helpful if the call buttons on the bedsides actually worked. There is also some issue with the noise from outside construction.
I can't comment on the food service as I really didn't eat much. Food service tried very hard to get me meals that I would eat, I just had no appetite. My husband really liked the cafeteria downstairs.
Again, I want to thank all of the staff I met for their professionalism, care and curtesy. You are an example of quality treatment.
My dad was brought to Norton’s. I can’t even explain how wonderful this facility is. The staff are family and treat you like family always asking if we need anything. The housekeeping could not do a better job or ask us if we need anything. When you are so scared and upset like we were with my dad they were so wonderful and understanding. Many many thanks to them all! Third floor you ROCK!!!
I was there with my boyfriend today he had hip replacement surgery everyone treated us like family besides one nurse witch was his discharge nurse she was very rude. She didn't like us asking questions made us feel like we just needed to hurry up we was a waste of her time. When he ask questions she was very short and hateful. I work in the medical field my self I understand that people have a hard day but if you cannot be good to people don't work in the medical field.
Avoid! Was brought in by ambulance after a car wreck, they didn’t seem to think my injury’s were bad enough to deserve a room and was placed in the waiting room. I left and went to baptist. Place used to be nice, no a huge dump
Went in with chest pain, and severe coughing, the Norton staff was so nice, and professional getting me in the back quickly, and efficient. The RN Kellie, and Terri were GREAT!! the CT tech was wonderful also. Dr McKechnie was great wonderful bedside professional . Keep up the great work guys I leave here satisfied with the service. I choose Norton Brownsboro
My dad was in 3 west, this hospital was top rate.. Dr little was amazing! He kept us informed and answered any ?s we had. He's the best!
Nurse Sarah Farmer was great, she always came in the room with a smile and so helpful. She has a great disposition about her. All the nurses, male & female we're exceptional. The staff really care for their patients and the families. Thank you!
My autistic son needed minor surgery and from beginning to end the Day Surgery Staff at Norton's was professional and wonderful. Dr. Blackburn, Dr. Morris, Melisa, Brad, Tanya, Lisa, Maria, and everyone else were just angels to our son. Can't be more pleased with the TLC they showered on my son. Don't ever want to need to come back, but if we have to, will love to. Thank you everyone!
I would like to compliment Nurse Amanda Beard. I was in Norton Hospital on August 14 thru 16 and nurse Amanda was one of the nurses that took care of me and if I had to rate her on a scale of 1 to 10 she would be a 10 plus. Amanda took the time to explain what was taking place and keep me relaxed and a positive attitude. You have a great employee with Amanda and I hope Norton realized that.It is employees like her that give you a good name. Good Luck Amanda and God Bless You. Charlie Ploetner
I had a full hip replacement as out-patient. From the young man at reception who greeted me with a smile at 5am, to the woman who pushed me out in the wheelchair- everybody was smiling, patient, helpful and generally in good spirits. It was amazingly clean. Handwashing and sanitary wiping protocol was outstanding. I just can't say enough about this place!
A couple of months ago I had to be rushed to the hospital with horrible stomach pain. Turns out I had a bowel obstruction and I was admitted and stayed for 5 days. The staff was awesome! I actually felt as if I were at a spa for the whole time. It was relaxing. They were always checking on me, they have wifi, tv and they also have a snack area with cookies, coffee, juice, yogurt and all free for your family when they are there. I almost didn't want to leave.
My experience was related to my mother's illness and staying with her for two
days.
All the staff - from the doctors and their team, to her nurses - Rayna, Candice and Megan - and their support staff, were exceptional. Her care was extraordinary.
Wilma who takes care of the families on the second floor is very kind, helpful and attentive.
This is the cleanest hospital I've ever been in. There is no overhead paging system. It was remarkably quiet the entire time I was there.
Can't say enough good things about the experience that my family and I had during a stressful situation. So thank you, Everyone, for taking such good care of my mom. My family and I are very grateful.
Every single nurse, assistant, worker, etc. I encountered were all exceptional, friendly, efficient, patient and comforting. On the other hand, all of the doctors I encountered left a lot to be desired.
The Dr did surgery on my kneeno improvement and when I went back for my follow up with the Dr, I advised the person that I removed the stitches myself and she didn't even look at my knee.What a horrible place!!
Dr can't do full knee replacements, so hopefully u won't need one when he gets into surgery..otherwise he wil "clean it up as best he can"
Then, staff hangs up on you
Feeling ripped off!