5 stars to this Nissan dealership!! My girlfriend and I had a great experience all the staff are friendly and helpful 🙌🏻 A special thanks to Junior Garcia who helped us with the entire process, if you guys are planning on going to this place ask for him I’m sure you won’t regret it!
Since Nissan automobiles are so popular and common in the USA, I believe the warranty service plans should be much better, more affordable and have much longer durations of coverage.
I have been a customer for purchasing cars and getting service for my vehicles. I have always had a pleasant experience. If I am not satisfied with something they work hard to make it right.
Nice place to charge your Leaf if you are on your way to or from the Burbank Airport. The lounge is a comfortable place to wait and get some work done.
Gabrielle is the best. If you ever have to go for service he is the guy to see. Explains all I. Detail and let's you know what's needed and has the best attitude. Thank you Gabe. I appreciate you.
WORST dealership. Finance manager Cisco Rivas is so rude and unprofessional. Sales associates need better train in sales and people manners.
Got my sentra nismo edition here. gtr where?
Allot has changed, I believe they have better service, and more professional . they even wash my car.
I just had my car serviced at Nissan of Van Nuys, the person who greets you came over pretty quickly and was very friendly. I have only had one bad experience there in the last four years. They alway return my car washed after each service. I have been to other dealerships this one surpasses all the others.
They Allways Treat me VERY Courteous Attendants VERY Nice People That's Why I Keep Coming back GIVE Them A10 No Questions Ask KEEP UP THE GOOD WORK THANKS YOURs Truly NESTOR SOTO
I like. Becouse them are so attencion, fast, and good service. Geraldo, Rosa and Adolfo did a good job for me.
*** BUYER BEWARE!!! *** Do your homework and absolutely purchase the contract cancellation option, even if not offered. Best of luck!!
Good luck to get any service after your purchase is complete! very Poor customer service, I leased a vehicle from them and at the end of lease tried to return it to them, they did not accept it and told me that they do not have to room to store the car and take it to another Nissan dealer! They were rude and un-friendly.
DO NOT BUY from them.
This rating only applies to service dept. Been here twice for service on my 2015 Rogue, first time with Blanca, second time with Edwin, both were pleasant to work with. The two girls (using this term very loosely) at the cashier really need to be trained on customer service to have a sense of urgency when assisting customers.