New York LaGuardia Airport Marriott
102-05 Ditmars Blvd, East Elmhurst, NY 11369, USAAbout
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Added by Jopie, at 21 November 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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20 December 2017
Hands down my worst experience in a Marriott ever..stay clear of this Marriott..front desk staff is a group of the most rude women I️ have ever met. Led by their disgrace of manager Roxanne Blake. She covered her for her night auditor Ana after Ana took it upon herself to call our room at 1am to argue the rate we were locked in at. After questioning why she called to argue and expressing how upset I️ was she proceeded to just hang up. Went downstairs was ignored. Next morning her front desk manager Roxanne Blake , someone Marriott should be embarrassed to say she’s in charge of anyone, proceeded to tell us that we are no longer welcome . We asked why she had no answer. I️ asked is it customary for her employees to call guests at 1am to argue rates and she replied by saying “something must have happened”. When I️ asked what they something was she said “I️ don’t have to answer you and walked away”. Instead of wasting our timing dealing with the morons at the LaGuardia Marriott we just booked another Marriott. We stay at Marriotts all the time this has never happened before. The overall nature and behavior of the front desk staff seems to be the norm and is accepted by management. I️ hope corporate can’t do something and turn it around. No one should stay at this hotel. Plenty of other options.
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16 October 2017
The folks at check in were nice and gave a great recommendation for dinner at the Marriott next door. My room was a bit outdated but the decor was pleasant. I would recommend staying away from room 1018 though, the air conditioner smells like somebody urinated in it. fortunately I was only there for 1 night and it wasn't too hot, I just left it off.
Also, there is no bottled water in the room. If you're an honors member make sure you ask for it at the desk, I had to go back down.response / report this review -
08 October 2017
Check in was a breeze. Rooms are nice size. Beds are comfortable. Traffic (air and land) wasn't too loud. Food is a little on the expensive side. Staff is really friendly. Location to airport is good. Location to anything else is a bit far off. Overall, I'd stay again.
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02 October 2017
The hotel staff was extremely friendly. The room was nice and clean. Great value for the price paid. My greatest moment came from my interaction with Gentry the restaurant manager who was bartending. He was extremely great, professional, patient and went above and beyond to get us what we needed though he wasn't the bartender. People like him is the reason why Marriott feels like home
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24 September 2017
Hotel is nice and conveniently located near LaGuardia Airport. I have one complaint and that is it took 40 minutes to get a shuttle from the airport, but it was a Friday night. In any case, the staff was very friendly and the room was nice.
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24 July 2017
The hotel was awesome, we got put up by the airline we flew with so that helped. Clean place, friendly staff. Located just around the corner from the airport. Not very close to God or shopping tho. But they do offer food services at the hotel. Overall great time
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20 July 2017
It was my first experience in a Marriott hotel. I've found the lobby very spacious and welcoming. The staff at the reception was very nice and accessible, particularly Deana. However, I didn't like the room because of its narrowness. In addition, it was not looking so clean: the bed sheets were not looking so fresh, there was some hair on the floor and water in the bathtub was not flowing well because of something (maybe hair) stuck in the evacuation hole. Even the breakfast was not so top!
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19 July 2017
Room looked nice. Ac wouldn't really get cold. Pillows weren't supportive. Good water pressure is food. Bar/restaurant is really good. Bathroom is kinda sketchy. I could hear a guy in the next room brushing his teeth and using scissors.
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21 March 2017
Great service. Free airport shuttle. Food was amazing in the hotel restaurant. Room was clean and not noise even being right next to a very busy highway.
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16 March 2017
Nice hotel, and the location is really good. There are a lot of restaurants within a 10 minute drive and the food at the restaurant inside of the hotel is OK. I rated the hotel only 3 stars because I was stuck in NYC during a blizzard and all flights out of LGA were cancelled and the room rates went up $200 for that night alone. While not technically gouging, it's still poor practice I believe.
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26 February 2017
Marriott itself is OK. People at desk didn't take much care about room preferences even when it seemed hotel was empty. Didn't want to apply membership status. Middle of night security was banging on next door for 2 hours. Guy next to us has music on whole night which we could hear very well through adjoining door. We are a couple and didn't need adjoining rooms. They vacuumed at 6am. Overall if you are lucky you could have an OK stay. They won't go out of their way to make it pleasant.
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23 January 2017
I am a returning customer, stayed at this hotel twice now. I love how close it is to Laguardia airport, it is only a 5-10 minute walk. Easy to get to, fairly easy to get street parking depending on the time of day. They also have their own paid lot. The rooms are nice and clean, comfy bed. I also love their shampoo and conditioner. I take extra when I leave.
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28 November 2016
The staff was truly incredible, patient, pros! They made my elderly parents feel so SPECIAL & comfortable. Even.after the ndeakfast was closed for at least.30min, or an hour. My dad was looking for.coffee and a kind employee, stopped what she was doing made him a fresh pot, insisted he could relax, sit down with his coffee and keep her company! God bless people like that. Their leadership clearly sets a good example. The manager took time to speak with my mom, who loved the fact that she could converse with him in Spanish (her first language). These are pros! I will ALWAYS STAY HERE!
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