Had a great lunch: my favorite coleslaw, biscuits and apple butter with sassafras iced tea. We try to make the trip when we are feeling especially nostalgic and are never disappointed. Thank you 🎂
I'm giving 3 stars because of the food and the wait staff. First of all the food is very good and the wait staff is very good. Here's the problem with the establishment. Zero management! They have the wait staff cleaning tables, taking orders, seating people, cashing people out and 10 other things we probably don't ever see.
We come to Nashville every year for a week at a time. We always eat at least once at this establishment because of the food. We just deal with the rest.
They need someone upfront seating people and taking people's money to keep the flow moving and let the servers do what they do best. It really is frustrating to watch and it might keep us from ever going back. Management really needs to read some of these reviews because they don't have a clue as to what's going on around them. Or maybe they do and just don't care. It's really sad because the food is good. The service is good only when the girls can concentrate on serving.
Management please get your heads out of the clouds and look around. Your going to ruin a great thing.
I gotta add something I've been reading some of the other reviews and some of the responses from the "owner". I find it funny and disturbing that most of the reviews are basically the same complaint as mine. The owner keeps apologizing and saying that this isn't typical of their establishment. Well my wife and I have been coming to Nashville for 10 years every single year. On the times we enter this establishment it's always the same service. In fact this week once we finally got someone to take my money I went out to the store area. Not 1 person was even in the store area. I wanted to purchase a few things but couldn't. I told my wife that I wasn't going to stand around waiting to give my money to this place.
Mr and or Mrs owner. WAKE UP!
It was an interesting experience for lunch today. First the positive and reason for 4 stars. The food was delicious. I had chicken salad with pita bread, and hubby had tenderloin. Fried biscuits and apple butter can't be beat. The restaurant was very short staffed, but our server and the other three were working their tails off trying to seat people, take orders, serve drinks and appetizers, and food when it finally came, and buss tables, and be cashiers for people lined up. When we stood to leave our server, who had smiled and been courteous through the whole thing, said thank you for being so patient and not yelling at me. My advice to her is run! Even though the food was good, go someplace else to work. As we passed people lined up to come in, we wanted to tell them to run as well. But there were people there trying to make a living. Not going back until they can get reliable help. If ever.
Pace yourself on the fried biscuits and apple butter because the chicken dinner is awesome. Desserts are handmade on site and you'll want to leave room for that too! Coconut cream pie is delicious!!
Overpriced bland food. 20 dollars for a. Patty melt meal is ridiculous! Fried biscuits were cold and didn't taste fresh. Patty Melt was bland and the steak fries were mushy. I never like steak fries anyway because they don't seem as crisp and as tasteful as regular fries. They unfortunately don't serve regular fries-if I had known that I wouldn't ate there to begin with. Waitress said the salad comes out of a bag, like you buy premade from a grocery store. For a restaurant I would of expected better- that's just being lazy. Cole slow was horrible!!!! Never have I tasted Cole slow like this!! I traded it back in for the bag salad. The Cole slow was so bad it made the bagged salad taste divine!! They didn't even have sweet tea! The drink glasses are so small that you need them refilled about 3 or 4 times just to give you a regular size glass! I did order a second drink of hot sassafras tea with honey. That was the best part of the meal! I will come back to drink the sassafras tea but won't ever order food from this bland restaurant! It has gone down hill over the years! What a shame! Don't waste your money! Too many other choices to eat at in Nashville!
My family and I were extraordinarily disappointed. The food is mediocre at best. Every single person in my family got something different, and every single one of us was disappointed. Service was awful. It's not that the staff was rude, it's just that no one from the staff was to be found. There was ONE other family in the place besides mine and we only saw our waitress about 3 times; once to get our order, once to drop off the food, and once to drop off the check. She didn't refill our drinks, didn't check on us, nothing. On top of hardly seeing our waitress, food took almost 2 HOURS to get to us. Again, there was only one other family eating there at the time, so it's not like they were slammed. When we were leaving the restaurant, we saw a good majority of the staff sitting out back having a group smoke break. No wonder we never saw our waitress and our food took well over an hour to get to us, it was because their staff believes smoking pow-wows are better than actually taking care of the few customers they have! I actually had to apologize to my family because I was the one who chose the restaurant and I was so embarrassed I chose such an awful spot. I would not recommend this place what so ever!
Very disappointed in our experience today. Went there for lunch and even though there were empty tables we had to wait to be seated. After we were seated we saw people leave because they were told the wait was 20 minutes, even though I counted 5 empty tables. Ten minutes after my wife and I ordered, our waitress came and told us it would be about 20 minutes for us to get our chicken. How does a restaurant that specializes in chicken run out when the restaurant is not even busy? When we finally got our meals, our chicken was overcooked and the gravy on my wife's mashed potatoes tasted like flour. We felt sorry for the servers as they looked embarrassed while trying to help people. The lady that I think was the manager did nothing to help the situation other than ordering the wait staff around. This was nothing like the Nashville House we remember from the past. I would strongly recommend that the owners take a good hard look at whoever is running the kitchen and the front of the restaurant before they have more customers that won't come back like us.
I don't give this place any stars. But I had to do the review. WORST meal ever. Waited over 30 minutes and it was absolutely disgusting. Told the girl when we paid but she didn't care. Only said sorry. There was 4 in our group and we all got something different and all of it nasty. This meal was 65.00 and wasn't worth any of that. DO NOT EAT AT The Nashville House. We actually told people as we were leaving to not go in.
Great food for me and my kids, awesome service, and the apple butter was out of this world!
Just dropped by to try out breakfast- and they are closed. Double checked their website to make sure I didn't misread times, website says they should have opened at 8am. Wasted trip because they didn't bother to update their website.
Sam makes excellent biscuits! Breakfast was hot and very responsible in price.
My husband and I were full and our bill was $16. We have spent that at McDonalds.
Will definitely go back for breakfast next time we come to Nashville!!!
The thing visitors must know about Nashville House is that it is an old and TRADITIONAL establishment. The menu is limited to a few original delicious meat choices and your sides. The real shining star is the fresh fried biscuits and their own house made APPLE BUTTER. Expect good quality and an old country feeling. The servers are kind and accomodating. Give it a try!!
Absolutely awful, both food and service. To start with there was four of us, my wife and daughter received there food then a few minutes later i received mine. About 10min later my mother finally received hers. When she finally got her chicken it was raw. Not sure why she had to wait for raw food but. I ordered the baked ham for 14 bucks wow it was the thinnest piece of ham I've ever seen. Almost like deli ham, maybe they should put it on a bun drop price to about 4 bucks then might have been worth it. My wife got the pulled pork that was $9 and came with a handfull of potato chips, really. I could go on but i wont. I will say this i have never left a review for anyplace good or bad, but this was so bad i felt i had to let others traveling know DO NOT EAT HERE