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Added by Jopie, at 21 December 2016
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13 Reviews
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08 December 2017
Rude Staff and Uncomfortable Environment and furniture. I am a southsider and I really wanted to like this Emergency Room as I delivered both of my children at St. Francis 11 and 13 years ago. The nurse practitioner that I saw was great. The nurse and the doctor were a joke. They both had horrible attitudes and the doctor tried to tell me my son had epilepsy which the neurologist later debunked. Sorry, all these bad reviews are true. Go to Community North or St. Vincents if you want to be treated like a person and not a wild animal. I don't think the little nurse and doctor understand that I pay $800 a month for health insurance AND I will also be paying their wages. The southside has no E.R. now as far as I'm concerned. Community North respects people and even has FREE valet for patients. I'll be taking my business North in the future.
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16 November 2017
Dr. Melbert, is a very professional and caring doctor. Previously called Kendricks Colon & Rectal Surgery Center.
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09 November 2017
One star because I can't leave a review with zero stars. I would not take my worst enemy there. Maybe my worst one since that person could end up dead at the hands of this hospital. I've used this hospital for decades only to watch it slide downhill. It appears that they raid the payroll fund to constantly change their name & buy new furnishings, carpets, & decor instead of procuring quality staff. I went into the ER unable to move my arms or legs. I could not put any weight on my feet, therefore could not walk. I either had to use a wheelchair or be carried. I woke up perfectly fine only a few hours earlier! The 2 gals at the front desk got mad because I could not stretch my arm out to sign the paperwork. One of them actually had to stand up and stretch HER arm to me. I know, how dare I inconvenience her! The nurse wanted a urine sample & got mad when I asked her how I was supposed to do that since I couldn't use my arms or my legs. I asked her to catherize me. She said that was against policy. Her words, not mine. Eventually she did it. My joints had locked up, skin hot & beet red, & I was crying with intermittant screaming because of the pain. Doc thought some kind of joint inflammation, sent me home unable to stand, unable to unbend my arms, crying & screaming. I had to use the restroom on the way out. Husband said he would help me and hold me up. I could not even stand with his help by then and the pain was excruciating. I was screaming to loud and so long that staff broke into the restroom to see what was going on. I decided to just pee my pants if I couldn't hold it. Still told to go home. I was unable to get back into the car. I could not bend or unbend my legs to get into the door. Mind you this was a DeVillea touring car with large door openings. I tried & tried, but could not get in. A crowd gathered as I was crying & screaming in pain. Husband took me back in & explained what was happening & asked me to be admitted. The gal at the deskthe same one who got mad because she had to move her butt from her seat to help me sign the forms said "what do you want us to do? obviously the doctor released you, so he must feel like you don't need anything" My usually calm husband lost it then. Oh, the gal also said "you want me to set you up in a rehabilitation center or something?" I lost it! I wanted to go somewhere else, but could not get into the car to do that. Another doctor saw me. He appeared to be very upset, ordered some testsI had a temp. and blood tests were whacked & ordered a C-scan. He admitted me. Then there was a major problem with a floor nurse who refused to get me a bedpan. She told me she USED to be an ortho nurse, that she knew best & I was going to get up & walk across the room to the bathroomon my own. I could not do it of course. The docs had no idea what was wrong with me. I saw three docs after the one that sent me home that 1st night. When I asked her who told her I had to get up & walk she was silent except to say she knew bestover and over. I was bawling. I finally told her that not only was she the worst nurse I had ever dealt with, but that she was a horrible human being and to get the hell out of my room and don't ever step back in. Another doc came in shortly thereafter and reiterated that she was not to come into my room. That was the 1st night. Oh, she also had refused to clean me up, change my sheets or give me a clean gown when she had let me use the bedpan earlier in the night.. The hospital also lost my clothes and ID! The hospital refused to take any blame for anything. The head of the er docs said the one who sent me home not knowing what was wrong, me unable to walk or even hold my weight, or unbend my arms did everything right. I found out that nurse, like so many of their staff, are contract help & are only interviewed by phone before being brought on board. The head of the nursing department told me that herself. I know this was very long, but believe it or not, there is still more to the story. It won't allow me to go on. STAY AWAY!
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13 October 2017
The nurses and the administrative staff are excellent. Everyone shows you that they care.
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01 October 2017
Top notch cardiac unit, took good care of my grandma in her final days, but the ER let my grandfather sit there with chest pain and a BP getting up to 190s for over an hour before we had to self medicate him and leave. There was no nurse to be seen taking care of him. I waited at the nursing station for quite some time and never even met her once. If you have an emergency, stay away from this ER! I'm a medical student and can tell you that leaving a patient to sit in a room with a hypertensive crisis level BP is NOT standard of care. The doctor who saw him didn't even want to treat him and he could have possibly had a major event, just stay out of their ER.
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16 September 2017
I've been going to this hospital my entire life and every time I have a great experience and nor just in one department.
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12 September 2017
The ER and Neurology are fantastic and wonderful! The internal doctor who hangs out on the Orthopedic/Neurology floor SUCKS. His name is Dr Tawfik and he damn near killed me. Put me on a beta blocker for a high pulse rate and high blood pressure which I only had because I'd been in the hospital a week. Got home and I tanked at 80/40 and a pulse of 40. If you are in the hospital AVOID Dr Tawfik and request someone else!!
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06 July 2017
ST. FRANCIS WAY. OR CASKET WAY
I ask a question COULD I be toxic or poison by heart medication lisinopril .
They said no no NO. so I stop them I tell them something wrong.
Day 3.
Headache. gone
Blurry vision gone
Ears problem. Gone
Chest pain. gone
Fatigue gone
Breathing problems. gone
** psychotic. ** I'm happy guy. Gone
What do I know just truck driver. Sometimes wrong it means something wrong
ST FRANCIS WAY. OR CASKET WAYresponse / report this review -
03 May 2017
My partner came in a 4:30 Sunday morning and once he told them what was going on they had him in a room like lighting and the nurses and doctor was there in no time and tested and found out that he had a massive heartattic and they have been so nice and sweet I am so happy he came here
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20 March 2017
Was treated very well here today. A person could not ask for better care. Out of all indianapolis hospitals this by far is the best. Thank you emergency room staff and doctors for your professional and quick reponse.
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21 January 2017
Nursing staff in the antepardum department is amazing! I have been here for two weeks now on bed rest. I am receiving amazing care!
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04 January 2017
I had an appointment in the cancer department. I found everybody working to be very polite, and professional. I had a mammogram performed and was very nervous. The nurse was very sympathetic and very considerate. I was given my results immediately following the test, so I didn't have to wait around wondering what the outcome would be. My appointment was at 8 a.m. and I was back on the road by 8:45 a.m. All in all, it was a great experience and would most certainly return. Thanks again to all the people at Franciscan Health. To all the people leaving negative reviews. Grow up. Educate yourself on how the affordable healthcare act has made it harder for doctors to do their jobs.
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28 December 2016
I sure hope St Francis can get with it and spend some time on being kind and caring. ReTeach doc, nurses to treat others the way they want to be treated at the hospital. Always thought St Francis was great place in Beach Grove but now since big place on Emerson, the care has declined drastically!! I'm afraid to go here again or have my family there.
Please St Francis get focus back on pt and staff that want to be at work. Not on how big we can build!response / report this review
