First time visit here, I just want a hot shower, but you guys can't help… Hope the manager or someone can see this post. We are not happy about this.
When I realized just now that I'd left a bunch of items in the room in my haste to get somewhere i called century suites. I was told to call back in ten minutes. I callled now for hours to be hung up on and ignored. When I had first realized I'd left a pillow the lady was very helpful. However upon realising the additional items I've left, the man attending tonight can only ignore my calls. I am very sad about very expensive items I've likely lost, but he could care less.
Nice ambiance in the rooms. The best way I can describe it is "quaint". Each room is like a mini-house. However, the Internet speed is very slow. About 2 Mbps when I could connect. Another guest at the suites had the same issue with internet speed.
Here for a conference; incredible. Clean, spacious, and a guest bathroom?? Beds are a bit hard though, and I heard some cottages don't get the Wi-Fi.
Never stayed at a place life this before. It's a village of little houses, so it's kinda cool. The suite was clean and very spacious and the staff was very friendly and courteous.
Very happy with the quality and customer service! I had a gift certificate that was purchased at a silent auction and we were very close to the expiration date. Ian worked with me and even suggested that the date could be extended if necessary. Fortunately, one of my daughters was able to use it AND SHE AND HER BOYFRIEND HAD A WONDERFUL TIME! They were upgraded to a king suite on top of it all. Pure class. Thank you Ian and Century Suites! Everything was clean, beautiful, and above our expectations!!
We were in town to attend a sporting event, and booked a room in this place because it was nearby our arena. Our surprise was seeing the unique setting.little houses surrounding a gazebo. Our suite was clean, quiet and HUGE! We had two bedrooms, one full bath and two half baths. That was more than adequate for two people! The staff was nice and helpful with suggestions of things to do other than what we were there to see. We were pleased with our stay.
Buildings are old and need work. Place was a mess when we checked in but housekeeping cleaned the next day. Overpriced. Neither tv worked. Cable didn't work. Shower had low pressure. Save your money and don't stay here.
The room was very spacious and there were no problems with getting extra pillows and blankets. The breakfast options were nice and the staff was very helpful. Great stay.
The food was good, and it was affordable. Restaurant was not too crowded. There were a few mistakes made, but they were quickly taken care of.
I was leery at first but left absolutely loving my experience! I stayed in a single bed but loved the 2-floor layout. Cleanliness and comfort both receive 5-stars! I raved about it to anyone who asked.