Extraordinary location, staff and experience! The natural beauty of the area is not disturbed by the resort. You feel more a part of the environment, with great accommodations ranging from historic log cottages to a lodge. It's a delightful place for a romantic getaway or a family stay. We loved it.
We stay there every year. We love it. Wouldn't dream of staying elsewhere. Clean and beautiful mountain top cabins.
Room was clean and comfortable. Very nice location. Just wish dining available. I believe the dining room was closed for the winter.
My husband and I stayed for two nights. The staff is very friendly. The room however had stains on the comforter, carpet on the floor and also stains on their wash cloths. Our TV kept going in and out with a loud noise. You have to drive into Bryson City or Cherokee to find things to do. Although, if you are the outdoorsy type they have some things on their properties to do. They are only about 30min from the Casino which is a lot of fun! I hope this helps someone
Had to make late night accommodations because the cabin we reserved had bed bugs. Nantahala Village helped us out at 2:00 AM and have us a discount because they knew we didn't have the opportunity to research other options. Nantahala village saved out weekend getaway!
Great staff, wonderful views and the room was nice. My wife a,d I enjoyed the hot tub and fireplaces both inside the room and on our private deck.
Great Staff!! Very friendly with accommodating me to any help I needed for our mutual bride and groom on their special day! 10 STARS!
Deb was extremely friendly and nice like previous people said. The setting was great and very close to multiple rafting and adventure companies which was a plus. The pool was great. Large with a lot of space. The kids loved it. Maybe we missed the tourist season but the Restaurants were sparse and closed very early. The bistro restaurant on site was closed when we were there. We had a tree top cabin. Flat screen tv, cable, kitchen,, two bedroom. It was pretty clean but needed maintenance. Broken blinds, broken stove panel , some broken trim, the fridge front door had some surface rust, and also reeked of mildew/mold. I had to leave my suit case in the car so my clothes wouldn't smell like it. Overall it felt dingy in need of renovations. A big issue for me was that it was a tree top cabin and did not have a deck that face outward over the ravine. Very disappointing (although to be fair the double cabin did have an outward facing deck). It's also VERY difficult to turn your car around on the narrow road where the cabins were located. Breakfast was acceptable but don't expect major hotel chain breakfast. Some cereal, oat meal, bagels, fruit and some sweet stuff ,coffee and juice. . The work out room is outdated and the game room needed attention. The table hockey was broken and the ping pong table had either broken or dented balls. Overall a good location if your the outdoors type, but cabins need some serious attention.
Deb Morris and her staff were professional and so very friendly. Our son's wedding was perfect. Deb made sure that absoluetly every detail was attended to. Our guests were very happy with their rooms both in the lodge and in the cabins. We highly recommend having your wedding in this beautiful location.
The cabin we stayed in was great. The actual unit was a little loud but not enough to bother us. Breakfast was a good continental breakfast, staff was curtieous and helpful. Beds were high quality. All around our was a great stay.
We had hopes for this place, luckily not high hopes. Our shower curtain liner is filled with black mild on the bottom, our ice bucket had melted ice in it from the previous guest (fine..not that big of a deal) and the toilet bowl is disgusting!!! I don't even want to know what else they don't clean. The only saving grace is the pool.
not responding, awful management. I did not read the previous reviews before, but if you do you will see some people had the same problem: I booked a room, cancelled in time, but they charged me and never refunded the amount!! I contacted them several times but their excuse was that they are busy planning an event! :O I never got my money back.
Ok! So this is a pretty late review as we stayed here in December last year. I want to say first off that the Manager Deb was amazing throughout the whole process. We hadn't planned on staying at Nantahala Village, but we went online after driving all night from Florida and sight seeing all day we booked a room in the lodge for the night. While arriving there, it seemed to be closed but there was a number for deb on the door so we called her and she came right down and helped us. Our booking hadn't appeared in her computer so she ended up giving us a full cabin for a discounted rate and the next night for free as the staff was off for the holidays and there was no kitchen open. She also helped us out with food for us to eat for breakfast and coffee. The next day we woke up, and wow! the view was simply amazing. The mountains are to die for. We went on a hike and just sat outside and relaxed as it wasn't too cold at the time. We enjoyed every part of out stay and next time we want to come in the Summer time so that we can also experience the activities they have to offer. Deb, keep being amazing!!!!!
Stayed in the fireplace suites. A fantastic room with a nice large bed and bathroom. The private porch featured a hot tub and fireplace. The Continental breakfast was great. It had slim choices but the food was great quality.
Overall, very nice overnight stay. Staff was very courteous, even calling us to warm off impending slow and the need to make arrangements for food ahead of time (due to it being off season). Do not be thrown aback by the blue tinged tubs (due to copper pipes), it is clean! We were offered a mountain view room, upon our inquiry of the tubs. We had a modest offering of fruits, donuts, coffee and orange juice for our continental breakfast , despite it being off season. WiFi worked just fine in the lodge (other reviews noted otherwise). General manager Deb was very nice and avoided due to snow is we needed more time to checkout, we needed not hurry. Grounds looked very nice for peak season activities!