Didn't have to wait long. But would recommend making an appointment. Friendly and knowledgeable staff. Bought my car here. They offer free inspections and oil changes. So definitely give them a try.
I started with a few online questions. I followed up with a visit to see several vehicles and selected the one I had inquired about online. Everything was handled as I requested. Thank you Chad. Let's add a very favorable shout out to the internet team for gathering and sending the initial information.
Test drove a Colorado and when asked when I would be thinking of purchasing, I said i was just starting to look and could take me up to a month to decide as I was going to look at other trucks as well. Immediately the salesman attitude changed as he knew there wasn’t going to be a sale that day. Couldn’t get rid of me fast enough, didn’t even shake my hand. People warned me about Modern, I should have listened. My business will be going elsewhere.
Mrs Danielle in service is awesome . I initially went for a recall and oil change after conversing with her I decided to have a diagnosis on my car. as a result she found some damage from a accident claim and saved my sanity Mrs Daniel sincerely cares I felt like she handled my car as if it was her own walking me through the correct steps. thanks a million please hire more people like danielle thanks again for a great experience
First Daniel Harris stayed in contact with me as I was pricing vehicles and was not pushy at all to make me feel uncomfortable while I asked a whole lot of questions . He answered all my questions for the purchase of my new truck and made it easy to do. Modern Chevrolet was the best price around and I’m glad I made the purchase. Second , Patrick Mabe was outstanding also in the receiving process of my new truck. Didn’t have to wait long and that’s what make customers happy, not hanging around the dealership for long periods of time. Patrick explained a lot about the truck to me and set up my phone to Bluetooth before I left the lot. I give everyone involved 5 Stars because it seemed to go pretty smooth and the fella ( can’t remember the name) sorry , who even made the temporary tag for me was very helpful in everything . Thanks Modern Chevrolet
Absolutely non-responsive and bait and switch. Not in email, phone calls, you name it. Never seen anything like it. They cant have many vehicles higher priced than a loaded 2500, preapproved and ready to buy and cant chase these people down to actually get a quote. In 25 yrs of buying vehicles, i have never seen less responsive attitude from a dealer. Guess you have to beg them to let you buy a 60k dollar truck. Quote says 7 days as long as they have the vehicle, i hit their reserve this vehicle button the same day, then i call and call, the prices on all their vehicles go up 3k before the incentives even end. I guess they realized they were lower than other nearby dealers and did not want to honor their own prices and terms.
Dont bother calling. If you are not in front of them, you will not matter. Too many decent dealers around to tolerate this. The dealer in Boone was much more responsive and a straight shooter. Go elsewhere.
Monte Hall was an awesome salesman to deal with and really helped me out when it came to getting a vehicle at a price that I could afford. He was able to beat alot of the prices provided by more local dealerships and offered a greater incentive. Monte also made me feel like a friend each time we talked. Modern has a great asset in Monte and I hope that everyone else receives the same positive experience that I have received in the last few weeks!
The service and information that I received was great. I will say that even though I had an appointment, I was there for quite a while. But when the end result is acceptable, the time is somewhat ok. The cashiers should have a more inviting attitude. We already don't want to give up but so much money but to give it to someone that seems to not want to interact with you makes it worse.
Driving to the beach for our family vacation from Michigan, we noticed the air in one of our Chevy Tahoe's tires was low. We stopped into Modern to ask about getting a quick fill up. They seemed to be very busy but pulled us around to the service center and proceeded to not only fill our low tire but also check all other tires! These guys were professional, fast and courteous and had us back on the road in no time!! Two thumbs up for our experience. Thanks to Modern Chevrolet!!!
Labor prices are high. I do like the fact they will use text messaging to communicate. It helps that I didn't have to stop to call for my updates.
Kane was absolutely wonderful! Very helpful and professional. He assisted me by phone at first and was available to me on my arrival to dealership. Very positive experience with everyone! :)
The service rep, Adam, provided me with EXCEPTIONAL customer service. He was friendly, professional, and thorough in his explanation of the work that needed to be done. There ended up being a slight complication with the service work, and Adam and the rest of the team at Modern, went way out of their way to remedy the problem with as little inconvenience to me as possible. I plan to have all of my Chevys serviced at Modern in the future.
Went to Modern to view a internet vehicle and when I got there, it was nowhere on three lots of theirs to be found. After a very long time of them looking for it, they finally figured out someone was driving it.(2.50 hours) To make a long story short, wasn't a very good experience. But Thanks, got a great deal at Reidsville Nissan !!!
I absolutely think this is a great dealership. I didn't purchase my car from them but they always service my car and they give good service they are nice and punctual. So when I am ready to buy I will go with modern chevy. My car had a bad gas line leak that was supposed to be a $600 job they took care of it for free, because the parts we're covered under warranty. I didn't even know that there was any warranty but they did the research and made sure I didn't have to pay a dime and that sold me on them. You just do not get that kind of attention from dealerships usually they are just trying to get your money not modern chevy they are all about the safety and happiness or their customers.