Rooms are basic.Wi-Fi not good.nice pool,hot tub,bar and diner are great.also has liquor store and food store.
Only has 1 pool for over 100 rooms. 3 sections but the pools were covered to the top with dirt and weeds. House keeping was terrible I had called and made several complaints. Ended up chancing down housing keeping to get towels and take my trash out. Receptionist were nice when we booked then became rude and snobby after. Pictures online were nice looking but was a completely different place when we got there
The location where the resort is located is perfect, near the freeway and close to many reustarants, shopping centers, more hotel options. The rooms are simple nothing fancy just right. They can work a little more on their service.
Decent place for the price.
I made reservations for a room with two double beds a few weeks ahead of time. Arrived to to hotel late at night and was told that there were no more rooms available with double beds. They put us in a room with a single King bed. They switched us to a room with double beds the next day.
Their staff were friendly but the accommodations weren't all there. Everything was disorganized. They also ran out of clean towels for the rooms when room service came in to clean. We had to wait till they washed more towels.
Not a bad experience, but definitely not the best either. They just need to set the rooms when they're reserved. And get more towels.
2 out of 5 Rooms ive stayed in were stenciled with cigarette smoke. Bed bugs in 1 room switched to another and it had black mold. Staff is decent but seem to have trouble overriding certain factors in regards to managment for that I offer a mediocre score at best for customer service. any room outside of building 4 is a malarkey hole. however the pool is nice during summer and the common area with 4 building is contemporary and could accommodate a lovely gathering.. scenery is landscaped with luscious pal.ms which I loved! ;)
This motel was a bit old but l loved the layout of the room. We were also close to pool and jacuzzi. They do bill your card an extra $100 when you check in, in case you eat at their restaurant and it automatically goes on your bill. They credit you if you don't. Didn't like that.
This place is affordable and has helpful staff. The bed was comfortable. The room was a bit small, with limited surfaces to keep suitcases. The room did not smell fresh although the bathroom was very clean.
Even though the properties being sold the staff still maintains a very happy attitude. We have enjoyed many stays here in the last few months and would like to maintain that relationship as long as possible. the rooms are a bit Antiquated but comfortable and the outdoor setting is amazingly beautiful.
I've stayed here on a few occasions over the last few years, each time thinking it will be better than the last. Sadly, this is never the case. Although you'll be hard pressed to find a better rate in town, you'll find the rooms to be a bit run down. Most have unusual smells (musty, if I have to put a word to it), at least one broken item (our last trip had a TV and A/C brokenwe were given an alternate room), and an overall dated appearance. I've never had an issue with the staff, with my past visit being the only exception (there were no towels in our room after we arrived from a full day of beach and museum visits, and when the front desk was notified, it took upwards of 45 minutes to get two (2) towels for the four members of my family. The next day, there were towels, not in the bathroom, but placed on one of the beds, and again, only twowith no wash cloths). If you have a few extra bucks, look elsewhere, otherwise you get what you pay for here.
Location is AMAZING. Right off the Freeway, so easily accessible. The service is also great with clean & speedy service with daily cleaning. The room itself is decent, beds are decent, but not too soft, & bathroom is decent as well. There's no smell, & all of the necessary amenities.
We checked into this place and checked right back out 10 minutes later. It was downright repulsive. I am *very* suspicious of the 4 & 5 star reviews they've received.
The room smelled absolutely horrible, the TV was some piece of garbage from the 80's, and the bathroom was SO NASTY. We didn't even want to sit down on the bed for fear of whatever was undoubtedly lurking & thriving on it.
I would recommend staying away from this place. The Best Western Seven Seas and King's seem to be the best value on the circle. Motel 6 is also worth considering, although the beds are VERY uncomfortable. But it's still about 10's better than Mission Valley Resort!