I've had the opportunity to work with Jeff Diener, GM of Milford Subaru, on two occasions and if I could give TEN stars I would. He and his team are patient, responsive, no pressure sales people who really care about their customers. I would recommend Jeff and his team to anyone looking for a Subaru. By the way- I live over an hour away from Milford Subaru, and even though there are at least 10 dealers closer to me, I don't even bother trying anywhere else. Great job Jeff!
Ray, our sales consultant, is both laid-back and highly professional this has been a stress-free experience. Finance manager Adam also deserves lots of kudos for going the extra mile. Thanks, guys!
I don’t post many reviews, unless a place is truly exceptional, either on the plus or minus side. It’s been several years since we had looked at Subarus and our last time at the dealership was over six years ago. We were in the market for new family vehicle. I had a very aggressive target price in mind, with a firm quote from another, non-local dealer. I prefer to keep my business local, but who doesn’t want a super deal on a car? The sales manager, Kevin, looked at the other dealer’s quote and with zero hesitation introduced me to sales consultant Ray, with instructions to locate the car we want and match the deal. Amazing. They worked a trade with another dealer and had the car in just a few days.
The entire process from first handshake to delivery of the car was pleasant and professional. No pressure, no nonsense, no BS. What??? Was I dreaming? All in, a positive experience. If the service team is as attentive, we’ll be thrilled. Thanks guys!
Amazing Service - They gave a straight offer from the beginning:
I was referred to Karl Gott yesterday and came in to meet with him. I wanted to say I really appreciated his honesty, being upfront, and no BS. I went to Manchester Subaru in the morning and got into an argument with them when I caught them in a lie about their numbers. Karl cut right through that, was highly professional and personal. He even came in on his day off to help me get the car we wanted and get the equity out of our old car that we need for our dog's surgery.
Hands down, this was the best car buying experience! A special thank you to Karl for making the process enjoyable and stress-free. I told him what I was looking for and he found it. He provided me with upfront pricing and a fair offer on my trade. It was that easy! If you’re in the market for an awesome car and even better sales experience, I highly recommend Karl and the team at Milford Subaru.
I Highly recommend RAY and the Dealership Team at Milford Subaru. You guys had made my car shopping experience pleasant and hassle free, specially Ray our Sales Consultant who is Very professional, knowledgeable, nice and patient enough to helped find the car that I wanted. Thank you
A very good selection but the salesman was not really willing to negotiate at all. However the cars are kept in great shape and the people there are very knowledgeable.
I shopped around for weeks and finally tried Subaru of Milford. I wish I'd started here first! What a great sales team, between Mark F. and Jeff D. they made the car buying a pleasure. No pressure and attention to detail that's second to none. I'm a first time Subaru of Milford buyer but one for life. Give Mark a call, you won't be disappointed!
The service dept here is great. Always on time for appointments, service e is reliable. Staff is knowledgeable, courteous and friendly.
Had an amazing experience last weekend. Kris in sales was fantastic and the sales manager Kevin was extremely helpful. Amazing service! Definitely check them out!!!
My husband and I worked with Joe Cannata (sales) and Aaron Bachelder (finance) to purchase our car at Milford Subaru. The entire process was quick (less than three hours), easy, and pleasant. Most importantly, we received a great deal on a new car. It was our best and most streamlined car buying experience.
Vasily Popovich at Milford Subaru provided me with the best car buying experience I've had in 45 years. Prompt, courteous and always professional, Vasily offered me the car I wanted for far less than Manchester Subaru's best offer. That's after weeks of negotiating with several dealerships. He continues to help me with tech issues, months after my purchase. If you want the best possible deal, always check with Vasily Popovich before signing on the dotted line.
We decided to come in and take a test drive for my wife's new car! We had our eye on a legacy and we were met by Karl as we were coming through the front door! He was very easy going and knowledgeable! He was very low pressure and asked what we wanted in a new car and took the time to discuss the different trim levels and their different options! We decided on a legacy limited. We came to an agreement with very little back and forth! I was happy to walk away with what I felt was a good deal and trade in allowance. We of course still had the back and forth with the "manager" but that is to be expected! Everyone right down to Matt the gentleman in finance were very nice and easy to deal with! I am hoping that the service Dept is half as good as the sales dept. If so they may have a customer for a long time! Thanks again Karl!