This was my second time buying a car and the experience I had at other shops this employees at McCluskey completely surpassed they did everything they could to make the buying experience easy and as stress free as possible. The only downside was we had to sit around for a long time before we could sign the papers but other than that it was a great experience and I got a great car. I would highly recommend the guys at kings automall. I can't speak for the other dealers there but if they all are like McCluskey then it is the best place to buy a car.
During my car buying adventure I visited five different dealerships. McClusky was the only dealership that had exactly what I was looking for. My salesman, Big Joe, was such a professional and never assumed anything. He allowed me to pick out my truck which made me happy. Then he worked on a payment plan that made my budget (wife) happy. It took some time to get done but the experience was unlike anything I ever experienced. I’m ready to do it again and get my wife into a new car.
Absolutely wonderful experience. Treated very well by salesperson Leslie Turner, who was very efficient and worked with me. Best pricing without haggling back and forth. Adam Simon was very kind and took care of our financing needs in a professional manner. Love my new car. Went to another dealership first(not so great experience, very rude, did not buy a car there), nothing compares to McCluskey!! Thank you
When I first approached the salesman, he seemed more interested in his phone than making a sale. We felt the salesman was arrogant and didn't seem to want to work with us. Salesman gave us a without any order experience. We felt as if he didn't have a clue as to what he was doing. Finance, insurance, & onstar/my Chevy staff was wonderful, easy to work with, & pleasant. They made our experience much better even though the salesman ordered was backwards. The car is what sold me , not the salesman! When everything was done and we could leave, I pointed out the same dirty spot that was on the vehicle before "car washing," The tires was the only thing that looked cleaned on my new vehicle. Inside vehicle, I pointed out how it wasn't even cleaned on the inside. Salesman seemed more interested in programming my radio station. He was very president and I tried several times not to worry about that and I would program them. Then I felt uncomfortable cause he just wouldn't take no for an answer. We love our new vehicle, dealership staff wonderful, our salesman we wouldn't recommend.
Buyer beware.. especially out of state.. dealership willing to BUY your 5 star rating..they should earn it.. yes, we are extremely satisfied with the diesel Cruze we purchased just not all the politics and lies that went with it. Tried to work with them only to have them twist our facts to their altered reality..
The website needs to be re-designed. When I was visiting the website and inquired about the Tahoe I was interested in the dealership called me and said they have my Toyota ready for me to drive??? I had to explain I wanted to see a Tahoe. Then when I went to the dealership and I used the new text feature about the vehicle no one ever contacted me. If they fix that issue it will make them even better.
Fantastic experience with Tony Bellafonte at McCluskey Chevrolet. He is unbelievably patient, even with someone who doesn't even know what they want. He made buying a car fun!
If you are looking for a new car, I highly recommend checking out McCluskey Chevrolet. They have great inventory, excellent warranties, and terrific service to their customers. They will let you test drive a vehicle overnight so that you can really get an idea if it will fit your lifestyle. That is extremely valuable when buying a car. Go take a look, you won't be disappointed!
They were able to look at my Tahoe almost immediately at 10PM on a Tuesday. I didn't even know this was possible. The employees were extremely helpful and courteous. They made the repair that was needed in under an hour. I was actually sad to have to leave so quickly because the dealership is beautiful! Very satisfied customer!
Buyer beware. Lie after lie from these people. Dishonest and do not honor pricing on vehicle. Yellow tag in window means nothing. Mark in finance looks you in the face and lies to pad his bonus for the company. Call to complain to the sales manager Chuck and he was so unprofessional he passed the buck to someone else to call. He probably gets tired of all the complaints he is too embarrassed to call a customer back. Save your time and money. Do not buy at this dealership. Dishonest and LIE.
Todd did a great Job working with us, the overall expierence to include the sales and finance staff did what we feel to be an honest and fair job. Enjoyed the process and am looking forward to purchasing our next vehicle from there. The lifetime Engine and Transmission coverage are a big deal to me. Enjoyed the 'Tech' walk-thru and setup, very important feature to have available especially since I was coming from a 2004 Suburban to a 2017 SuburbanBig technical difference. Seems as though the staff there works well together. Never truly felt the negative pressure or sales pitch you often hear about, felt more like a collaborative effort.
Todd was fantastic. Low pressure, easy going, friendly to the whole family. We've bought cars from too many slime ball sales people in the past, so we were quite happy to meet Todd. He was fantastic
Very friendly and accommodating. Sales staff (and other departments) were very polite and professional while still using down time make conversation and get to know us. Of course I hope to never have to use the lifetime warranty on the car we bought, but the fact that it's there is a huge peace of mind! Great experience, would definitely go back for another purchase, given the opportunity.
I wanted to take a moment and give a good job to your salesman Brad Pope. We came to your dealership looking for a malibu. You didn't have what we were looking for but Brad drove us all over the place looking for the right vehicle. Unfortunately didn't find what we wanted that day but they were still so nice and promised to find me one. I had such a good experience there I decided to buy a newer car than what I was originally looking for. I would also like to thank Glenn. He took care of the financing and I was pretty picky on what I could spend and he helped me make it work. All around great experience good job guys.