Bought my first Kia today and am very satisfied with every aspect of the process! My salesman, Cody, was top-notch, the finance department worked to meet my needs, and I got a great deal on the car I really wanted! Would definitely recommend this dealership and their team! They’ll work hard to earn your business!
This place was awesome to me. Salesmen Cam and Teddy Bear were very good to me. I bought a used car and the experience was pleasurable. They have coffee, pop and a beautiful waiting area with a big screen TV playing movies. This place and the people get 5stars no doubt. Thanks Jake Sweeney!!!
From the moment we walked in to the time we left, it felt like we were visiting family. Brent was very nice, knowledgeable, and listened to exactly what we wanted and heard what we needed. We got the SUV that catered to both. Rom is like the brother I have, only better. He saved us money! And last but not least, a big thank you to Ryan, the man behind the curtain. If it wasn't for him we may not have received the low rate. A big thank you to all of you for taking the time to make our visit memorable. Donta and Kris C.
This was by far the best car buying experience we've ever had. Ryan McMain was quite helpful, patient, and witty. DJ Moore was also great as he showed us several financing options available to us. They both showed a sincere interest in us and our business. Every other employee we came in contact with took the time to say hello and check to make sure we were being helped.
I was connected with Shannon through an email I received. I truly was not hopeful that I would be able to purchase a new vehicle based on still owing more on my current vehicle than it was worth. But Shannon and the financial crew were able to work on a plan and I was able to walk away with my new Forte. I am very grateful to the staff at Jake Sweeney and to Shannon in particular. Thank you all.
Shopping for a car. Well that in itself can be a real challenge. Finding what is right & shopping around different dealers, alone all the sales men/women who would love your business. After many weeks of visiting different dealers & people calling leaving me messages. I had the pleasure of meeting Noell, it was 92+ degrees & felt even hotter walking around the lot. I explained my situation & I was looking, but hadn't made a decision on make, model, or brand. She was patient, allowed me to look, & most importantly did call me every day. During my visit I had the pleasure of also meeting Mr. Sweeney, who is one nicest guys & then we left. After careful consideration & 2 move visits we made a decision. My husband had decided to purchase a KIA Soul. While waiting that's when Mr. Sweeney saw I wasn't thrilled he made me a deal. So not only did we leave with the Soul, but an Optima too. Not only did everyone from Cody doing finance, DJ reviewing our final paperwork, Mr. Sweeney, & Noell who was willing to do whatever she could to help make things easier- This experience was one of the best! I would highly recommend visiting Sweeney KIA
I initially made contact with Cam, who won my business by simply providing detailed, straightforward information, to help me make an informed decision. He was respectful and patient, and didn't pressure me into moving forward. He allowed me to take the driver's seat and served as a supportive passenger/coach. He was thoughtful and careful to plan ahead, and went to bat for me like no one ever has. I felt completely assured that his priority was looking out for my best interests. I can't speak highly enough about the individualized experience he provided from start to finish. Shane followed up by providing a warm experience when it came to the financing paperwork.
Service staff are awesome! Sales Staff are ok one-on-one although seem to hang out in groups like a shark tank when you pull in (especially when the weather is nice). Pretty typical I guess just makes you feel a little uneasy. I would call before you visit and choose one reputable sales staff, we had Noel and she was Great! Overall I would recommend Jake Sweeney.
I called to inquire about some new and used cars I saw online and find out more about the warranty. From there I worked with Ryan both at the dealership and through email. He answered all my questions and took the time to show me all the options. He was great to work with and understood what I was looking for which made the process much simplier. The process was straight forward and I got the car I wanted at the price I needed. I will be back and if you are looking for a new car I would recommend making a stop here to check them out.
This Dealer is the best! The People and the Service are great. I drive from Lexington, KY to get my Optima serviced even though we have KIA dealership here no comparison to them! See you next time!
Horrible Customer Service.We bought a car from them, the alternator was bad, wouldn't start when we tried to leave after we bought it. So had to come back the next day to pick up. The remote start didn't work, we were told they would take care of it. After not getting my calls returned for 2 weeks, finally was given someone from service to contact. They had me bring car in, to have key fob programmed, called the next day to tell me it was fixed and ready to go. Well, the remote start still didn't work, and when I called to try to get it fixed, I was told "we've done all we feel we're obligated to do". So, bottom line, typical salesmen, lie to you to get you to buy from them. Then not follow up on promises. Won't buy another vehicle from them.
Anthony in the new lot was nice enough, just didn't really listen to what I was asking for as much. But let me take a test drive on my own.
The older gentleman on the used side, who's name escapes me, was super helpful! Listened to what i wanted, gave input, gave me prices on what I was looking at. Answered any questions I had, as trying to fit a 6' 6" fiance in a car is a trick unto itself, and was generally a great guy! I would definitely go and see him again if looking for a used car.
They had a great selection and a lot of options for the most part. The used side was definitely not as pushy as the new.