Best -Absolutely Best place to buy your mattressAmazing service & Quality☆☆☆☆☆!
I have purchased multiple mattresses from here. Each time they have tried (without me asking) to match me with the mattress I like for the least amount. Plus up selling is worth listening to, even there they try to get the best price FOR ME. Thank you Ms. Colleen!!
Ellie was very helpful and found me exactly what I wanted in no time! Very happy with the entire experience! Highly recommended!
first, I want to be clear, even though it should obvious, that I'm rating the store by Target read some reviews where people rated the wrong store.
Pros:
4-month guarantee
friendly knowledgeable staff
great selection
New Bed!
Cons:
can be pricey
delivery is from Tucson and can take days
The sales lady we dealt with, Elahe, is very helpful and really seemed to understand the products she sells. We made our first purchase back in April 2017.. weren't fully satisfied with the bed and went back today (02Aug) to switch it out using their 4 month guarantee (great concept for the consumer). We dealt with Elahe again, and again she was knowledgeable and great to deal with. We got to compare the bed we originally bought with the other floor models which was a huge advantage to us when it came to comparing out existing bed because it was on the floor. needless to say we found our next and likely last bed for the next 8-10 years! it's hard to beat having your current bed model on the sales floor for comparing comfort but shopping at Matress Firm allowed us this advantage so we win by hopefully finally getting some good sleep!
Thank you for all your help and knowledge, Elahe!
Went in with my brother to look at beds for him and his wife with the intention of buying that day. Asked "Bob" for space to look around- wasn't given space. He was extremely pushy, and literally told us "You're obviously not serious about buying" and "we needed to raise out price point" we were looking for $1500 dollar bed. Go to the mattress firm off Fry Blvd and you'll get way better customer service.