I had booked a package deal that left me flying in at 7am but not checking in until 3pm. Dead tired from getting to the airport at 4am and not wanting to sleep in my rental car, I asked the front desk if there was any way to check in early (930am) to get some much needed rest before a big interview. To my surprise I was able to lay down in my room by 1030am and had a successful interview:) I wish to thank all the staff and recommend this hotel to anyone traveling to the Glendale area.
Had to stay for a week while getting the floors redone in my house. The staff was always friendly, the housekeeping was polite and the common areas were clean. If I have to return, I wouldn't mind it.
Rachel was very unhelpful, unprofeasional and RUDE when I told her about my credit card situation. I had $500 cash that i was willing to leave with her for the $75.00 room deposit that had to be put on a credit card. I have a 3 month old child with me and he was very uncomfortable in the car already from a long drive back from California and he was screaming his head off and she still denied me the room because I couldn't put it on my debit/credit card. Reason being I pulled my whole check out of my account and left only $100 for the room to be reserved it was $84 for the room. So I basically had to take off driving again until I found a Wal-Mart 12 miles away and had to buy a prepaid Visa card and I still have not had the deposit returned on the prepaid Visa even though she said it would be returned by checkout time. She was very unprofessional. An for that reason will NEVER STAY AT LA QUINTA INN.
We arrived here after moving from another venue that was horrific. The Front Desk Agent was amazing - welcoming, thorough, warm, friendly, informative. Our room, on the second floor, was clean and well appointed. There is a proper desk so working is very easy and the fridge and microwave are hidden away in a cabinet so you have plenty of space. We have a great view and the location is so close to the 101 and lota of shopping/eating areas. So many great restaurants near by. The hotel is very quiet. Breakfast is awesome! All staff have been very friendly. Only complaint is that it appears someone spilled something on the floor in front of the microwave area and the carpet didn't get cleaned. You cannot see anything, but with bare feet you can feel how stiff the carpet it. There are a few spots around the room where this is the case. But in fairness, I did not (yet) bring it to the attention of the hotel.
Overall great experence. Friendly service clean room. Great location.
The room was large, clean, and comfortable. It was an ideal for two people and two large dogs. The staff was very friendly and helpful for us and the dogs. Breakfast was good and had lots of options. Great location as there are lots of restaurants and activities nearby. Highly recommend especially if you are traveling with dogs.
This hotel was great. Staff was friendly and quick. Rooms were nice and spacious with comfortable beds. The location was great. Lots of places in close proximity to grab a bite. The free breakfast was good.
The rooms make you feel welcome and at ease. Most allow dogs. The location i visited had an area for them to do their business. They served an enormous breakfast, not continental like most places. Even feels like a 5 star hotel for a cheap price. Good buy for the money.
I had some trouble in the parking lot But Brenda at the front desk was AMAZING. :)
To start, the pillows and towels that were supposed to be clean smelt like urine. The bathroom smelt like urine also. Other than that, the room was fairly decent; however, it was not worth the price.
Secondly, they claim to be a pet friendly hotel. We have stayed at pet friendly hotels before with our dogs and none of them have complained about them. This hotel called my husband multiple times about our dogs barking and even threatened to call animal control. I understand if our dogs were being disruptive that the hotel would need us to do something. However, both times that I came to check in on them they were not barking. To top it all off, when I went to the front desk to inquire why my key was not working to get into the room, the receptionist starting attacking me stating "You left your dogs by themselves all day and we are not a daycare." I did not leave them by themselves all day (I checked in on them twice in less than 8 hours!) and I did not expect them to babysit my dogs! I care very much about the well being of our dogs and could not believe she would insinuate otherwise.
Instead of offering us a room away from other people or even just kindly asking us to leave, we were threatened and insulted in such a manner. On the plus side, at least we were reimbursed for the night we didn't stay.
Overall, we are greatly disappointed in the lack of communication skills and customer service provided by this hotel.
Great hotel and friendly staff. The location to the Toyota center is perfect. Large suites and nice breakfast. I left my cc and the hotel staff contacted me immediately and overnights it to me. Great price.
One of the few truly "pet friendly" hotel/motel 's available while on the road. No extra charges (times the number of pets). All La Quinta Inns are pet friendly but some need updating. Peoria is great!
This hotel received 5 stars from me. People in our group needed some things. We walked to target. I needed a late snack. We are all walked to in n out burger. Location location location. Right off the freeway.
Breakfast was fair. 4 people wanted bacon. I wanted better coffee.