They are more of a long stay placepartial kitchenshousekeeping is extragood size refrigerators. On site coin op laundry.
I enjoy staying in the Extended Stay Americasnice folks and helpful people. Locations near hospitals which is nice and convenient. Kitchenetts in rooms make it easier if you're wanting to save on good costs or dieting ! Clean rooms is a plus also.
The state of the rooms is good. The staff are very helpful and friendly but you need to request for kitchen supplies which I have never had to do before but that was just an odd thing for me. Also there are no hangers in the closet which was also a little odd but that may just be how they operate. The maintenance crew need to stay on top of the garbage cans around the building as on stairwell had an over flowing garbage can at the bottom of the stairs that made the entire stairwell smell like someone had used the space for a toilet. The beds are serviceable but not really my style. The layout of the room does not lend itself well to allow one person to work at the small desk/table in the room and anyone else to sleep. As far as amenities there isn't a lot within walking distance but there is good food and shopping options a short drive away.
Worst hotel I've been to EVER! I would have never imagined it to be tbat horrible. ONLY good thing was the hot water in the shower. Other then that.. thumbs down. It was dirty, smelt, Not a Complimentary breakfast (which is why I chose this place because i had my two kids with me) no option for them for breakfast or drinks even. They told me the door closest to my room did not work but it did perfectly fine; Which caused me to have to walk further then necessary.
Two days after someone called me to ask how the stay was And I told her and they did nothing. I would never return nor recommend this place to anyone.
I used to like staying here, the last time I stayed though I had a horrible experience with the service. My room didn't even have a shower curtain. When I went down to the desk to tell the guy he was sarcastic asking me what happened to it when I had just checked in. It took him almost minutes to find me a shower curtain then just handed it to me to install myself. Never even once apologized for the inconvenience or offer to install it for me. I have never before had to install my own shower curtain at a hotel. Nope Just nope!!!
Room was clean, could have used a lil paint but that doesn't really bother me. Did have to switch rooms due to some plumbing issues. But they get me swapped over no problem. Would def stay there again.
I decided to stay there because of the value and I had stayed at other Extended Stay Americas hotels in other states in the past. The rate was very reasonable and one of the better ones in the area. I read the mixed reviews, however everyone has their own perception. It was very easy to check in, very easy to pay, and I ended up having to stay an extra night, and I was able to keep my room check out was ready for me in the morning, and every one of my needs have been met or taking care of. For example, I am disabled I need help with the doors to get my items inside AZ there were no handicap buttons to self open. The attendant kept them open patiently as I went back and forth to my car to get my items. Another thing, there aren't ice machines in the hotel so I inquired if there any ice and he said yes we have some pre-made and handed me some until I could have my drinks refrigerated by the morning.
Well mapped, and decent location
Rooms for nice big and clean some of the staff were very nice one particular lady jenie was very mean rude was in town for a funeral was there for 2 days and refused payment told us we had to leave
Very easily accessible from I-17, close to shopping malls and supermarket. The suites are studio type with small kitchen and some rooms may be little noisy (due to traffic and water pipes in walls) suitable for short stays.. This particular hotel doesn't have swimming pool or fitness center..
The room were very clean. The breakfast was very good. I would love to stay again.
When I first got there to check in at about 3pm.. they told me my room wasn't ready yet so I went back about 4:45 and there was a whole group waiting, who had also said they we're waiting for rooms, I was hoping for a quick service because I had business to do so i left again.. I was able to finally check in at about 8 or 9pm and was so exhausted to even observe the room, I went straight to bed. The next morning as I started getting ready, the restroom was so nasty!!!!! There was hair everywhere like it was never cleaned, water spots on the mirror and the towels looked like they were not washed! I am so disappointed and disgusted.. I was not satisfied with it at all