The overall atmosphere of the hotel was luxurious from the scents and the music played in the lobby to the amenities in the room. I especially enjoyed breakfast at the MOzen Bistro and the bath salts that were provided in the room. The housekeeping staff was also very accommodating and friendly when they encountered me sleeping in the room well into the afternoon.
The bar here has been the most consistent and creative for craft cocktails out of anywhere on the strip, and I've been coming here for a few years now. I typically go here with a group of friends, and we always want to order a lot of drinks and leave feeling happy. We had a nice chat with the bartender during the last visit regarding the creative process. All of the bartenders typically come up with a few drinks that the executives then vote on to decide what goes on the menu. I though that was really neat and shows a lot of care for what cocktails are offered. The one downside I'd say is that they try to keep the drinks of a style where you could drink a few of the same drink in a row, so they typically steer away from heavier/creamier drinks or ones with really unique flavors that might not appeal to everyone. But the bright side of that is that you're unlikely to order something you won't like. The decor is very nice and the view here is awesome. You'll get a different experience if you come during the day (bright/calm/quiet) vs at night (dark/louder/live music), so consider both!
Singlehandedly and oasis in a manic city. Everything about this hotel is geared for comfort. It is in contrast to the hectic resort complexes with epic queues to crammed reception areas.
MAKE SURE: If you are in your room set the door mode to 'private' if you don't want to be disturbed.
CHECK OUT: the lounge, cocktail bar and pool at dawn for stunning views of the city.
100% would stay with this hotel again.
@j.de.m
Stopped there to purchase a gift card. When I called the hotel. I asked if they accepted Discover. To which they replied that they did. After driving across town to get there, I had to park at a nearby hotel, as they only have Valet, which I would have had to pay for even though I was only running in to make a quick purchase. I then walked there went up to their front desk and was told that I couldn't use Discover. They said they would see what they could do and call me the next morning. I didn't receive a call until three days later, still saying that they couldn't do anything. Everyone I dealt with was very friendly, but they just don't seem to be aware of their companies policy and procedures.
Bar looked gorgeous. Cocktails looked fine - not $18 good, but maybe $14 good. Service took so long that we left before getting a drink. Looked like they only had one bartender making all the drinks (for everyone at the bar and at a table.)
Everybody there was very professional and courteous even though I was doing a delivery. From what I saw you can tell This is a high class place. The only issue I had was that it was a little bit hard to find. However I'm sure for people who want a bit of privacy that would be right up their alley!
The staff at those hotel is out of this world like wow. Absolutely unbelievable customer service. The location is also great and rooms are amazing. Will be staying there again. Really a private hotel feel. Not like any of the others I stayed in Vegas. Stayed in MGM, Mirage, Veteran, Cosmopolitan, Linq so I feel like I can compare :-)
Amazing view, great service, and tasty drinks. The complementary bar snacks are also perfect for the drinks! We were here when the shooting at Mandalay Bay occurred and they couldn't have been more accommodating. They let has stay as late as we needed and offered discount rooms if we didn't want to walk the strip. Great service
Hotel does not have a clear FAQ or other list of hotel policies on huge ad-like website. The resort fee, parking arrangements and cost, pet policy, check in and out times and other facts you'd need are not on the site. You have to start a reservation, with dates and room type, before this is available. Even then, you have to click thru twice more to finally get this need-to-know info.
IT framework should be perfect at this price point. It isn't. A red flag, IMO.
Best hotel in Vegas. Get a corner JUNIOR suite view on the strip you will not regret. Food is amazing . Staff are beyond perfect. Quiet rooms. You get what you paid for.
What a surprise! We were walking the strip and we somehow came across the Mandarin Oriental in our exploration. The hotel is unlike anything we have encountered in Vegas. There is no casino; just a well decorated and lavishly fancy hotel. It's recommended for business meetings. Pro tip: explore the sky lounge at the top floor. It's quite the view.
Highly recommend this Hotel. If you want 5 star service in a 5 star resort, this is the place. Excellent high tea service and secluded from the strip. The rooms are elegant, the staff are so friendly and accommodating and the food is delicious. Only catch, is price. You do pay for the price but it was worth the $$$$ I paid.
The hotel is 5 stars in every way. The rooms are quiet, modern, and inviting. The staff treat you like family and will assist you with any request. The location is perfect and allows you to enjoy the strip with your own quiet oasis. The facilities are immaculate, with a tranquil outdoor pool and comfortable meeting rooms. Each room features a soaking tub, full room remote, and unparalleled hospitality.
Stayed here over super bowl weekend and the place did not seem busy at all. We booked through Visa Signature so got free upgrade to a corner unit and free breakfast which were great benefits. The room was fantastic with great views. The amenities in the room include remote drapes were a nice touch. My wife does not want to stay anywhere else. We will be back!