The vehicle was exactly as advertised. They gave me a fair value for my trade for their first offer. Not the typical "used car salesman" experience that everyone dreads. The process was very low pressure and all the employees I encountered were polite. My salesman, Mark Tearney, was very down to earth. This was probably the best experience I have had at a car dealer.
Purchased a 12’ Jeep Wrangler with the help of Anthony and he was incredible. Definitely very relaxed, not pushy at all, and helped us get to the price we were comfortable with. Even after the sale he has been so helpful. Thank you so much for making this such an easy, enjoyable experience Anthony! And a big thank you to the entire Maher staff, I couldn’t have asked for a friendlier experience.
Purchased a 2013 Equinox at Maher Chevrolet and just love it. Excellent service there and a great selection of used cars. Joe DeNittis was the sales person we dealt with. Joe took his time with us and showed us a lot of great cars, Joe is the man to see if you're looking for a vehicle. You will not be disappointed.
I always come back to Chris Paul Newman at Maher, he's such a patient and all around nice guy. I trust him to help me find the perfect car for me, he listens very well. He gets me the best deals ever, goes out of his way to make sure I am happy and also helped me get my refund from the last dealership. In the past I would buy a car and never hear from the salesman again to see if I am happy, not the case with Chris, he won't stop till he knows you are happy!! So excited to have a car salesman like Chis, I tell all my family members and friends about Chris at Maher Chevrolet!!
Dropped vehicle off Friday night due to engine issues - preauthorized up to $2000 in repairs. Had to call Saturday afternoon to learn no one would even look at it until next week (no real ETA given). Service Advisor had a very dismissive attitude. Got my own rental vehicle. Called Monday, still no ETA on when someone would even look at it. Someone finally looks at vehicle Tuesday & advisor calls (no voicemail). I have to call multiple times to finally get him on the phone. He lets me know it’ll cost $6500-$7000 to repair. Suggests I trade it in to Maher to get new vehicle. Again, very dismissive attitude.
In my opinion, customer service at this location has dropped dramatically the past 2 years. That plus service advisor’s attitude lost them my business when buying a new SUV (2017 Honda CR-V). Sold broken vehicle to junker, but had even more problems just getting my broken vehicle from the service department. When I arrived to pick it up, no one wants to release it to me because “it’s not done.” Spent an hour clearing that up. No one seemed to know the engine block was cracked & mixing oil with coolant. I will never again recommend Maher Chevrolet to another friend or relative.
We had a 2017 Volt Service/Software update (update was done) that also called for the replacement of a battery fuse which was out of stock .
we are still waiting for a call that they have the part to finish the recall work! Unfortunately we were not informed that the recall was not completed, I found out when I read the service sheet after we got home. We are still waiting to hear back from service department.
We were very well treated and were given a new Volt loaner. Hence the 5 Star rating!
Philip is new and used car sales is “The Man” you want to talk to about getting a car. I bought two cars from him a little while ago. He delivers 24/7 help/advice and has your best interest in mind. This man gave me a great deal on both of my new cars, and will do the same for you. Mad respect for Philip.
The folks at Maher Chevrolet are a class act with strong emphasis on CUSTOMER service. Already eyeing up my next vehicle, the Chevy Impala, from none other than Maher Chevrolet. Sales, Service driven organization that has the recipe for success. These folks are top notch and I would strongly recommend stopping by Maher Chevrolet to see for yourself and ask for Mr. ANTHONY Jr., you will not be disappointed.
Flat tire seems like an easy fix right? Well.. I have all the insurance guard and everything. Chevy Road Side insurance was suppose to gee me towed and out in 90 minutes which they admitted was wrong. Waited 5 hours and two tow truck companies later finally got there. The Chevy service center didn't put a tire on. I asked them to just put the spare on then. They didn't do it. And they didn't give me a loaner car.And now I have to change my own tire in the rain right in there parking lot. Still here so if they fix the situation I'll take this down obviously.
Edit: while waiting to talk to a manager for about 30 minutes. The front desk Secretary asks "do you still want to see the manager?" . Literally couldn't believe it. Finished changing the car tire in the rain. New have to drive 50 miles in the rain with a spare. Great advice with the road hazard insurance.
I bought a new used car for my Mom for mother's day. After taking it home, I come to find out that the rear windows don't work, the cigarette lighter doesn't work, and a taillight is out. I was never informed about these defects. Clearly, they must have inspected the vehicle. Called no help, I'm on my own. They turned a gift of love into a costly repair nightmare, thanks ! Didn't even offer to repair it at cost Shady.
Great service! I love my new car!! Thank you Ted Cade. I forgot the financing managers name but he is a special forces bad a__ and a real life hero!
The Service Department Management and Staff consistently go the extra mile to answer questions and give me the very best advice and service. I tell everyone what a great and honest group of people work at the Maher Service Department.
Maher is 'Baby Girl' approved ;-) The staff are incredibly professional and friendly. A loaner program that is awesome, and their service staff are first rate. Even an oil change rated a vehicle wash! The online booking, payment and texting system makes for a smooth transaction. I even stayed 10 minutes after my truck was ready laughing with the service team!
The service here us great. They are usually backed up and it can take a day for something as simple as an oil change. But they give you a brand new car that's even nicer to drive while you wait. I got a great deal on a brand new car and get very good service in the service department. I see myself being a very longtime customer here.