I had a good car buying experience. Frank, my sales person, accompanied me on a test drive about a month before I was ready to buy. During that time he reached out to ask if I was still interested but was not pushy.
The dealership did not drag out the negotiations. The entire process took 2 hours, which included dealing with the financing. I told them what I considered a fair price for the model I wanted and what I expected for my trade in. All in all we differed by only about $400.
I leased a 2018 Outback from Randy Marion Subaru. The experience was both very positive and professional. Keeley made sure things were handled smoothly and did a great job introducing me to all aspects of the vehicle. I would definitely buy/lease from these guys again.
We did not plan on buying a car today, however, we were very impressed with the Outback as well as the friendliness and service of everyone at the dealership. Frank, our salesman was very friendly and knowledgeable and was not pushy or overbearing whatsoever. Brian, our finance representative was also extremely nice and explained everything very well. We are excited to be driving a new Outback and love the styling, the handling and performance and all the wonderful safety features. Thank you very much Randy Marion Subaru!
I recommend Keeley. He was very attentive, kind, patient, and so funny. We made appointment over the phone, he got me the car I wanted ready for a test drive before I showed up, he made sure that he did what he could so I could drive off with a brand new car. Kenny worked magic and got me a great deal and worked hard so that I did not have to put any money down. Keeley is an awesome salesman and left me his contact info in case I need him. Kenny is great with numbers and made sure I could have the car I wanted. They worked as a great team. I most definitely do recommend Keeley if you are shopping for a Subaru.
Better late than never! Purchased my Outback three weeks ago and couldn't be any happier with the experience. Keely was fantastic! Great personality, easy to deal with and just made the whole experience of car buying much more enjoyable. Was expecting to spend hours and hours going back and forth. To my surprise, I was in and out in a short amount of time. He even took the time to provide the best walk thru experience I have ever had. Thanks, Keely!
Car I wanted with extras I wanted.
I had been looking to get another Subaru after the experience we had purchasing one last year for my wife. Poor customer service from another dealership made us decide much sooner we wanted to go ahead and get one. I called Randy Marion Subaru and was put immediately in touch with Keely. Within two hours he had the car prepared and ready as I knew what I wanted from research. This was a Friday afternoon. On Saturday morning as soon as we pulled onto the lot Keely met us with a handshake and a smile. He already had the trade setup and immediately set to work with that and we test drove our new Subaru. Unlike most dealerships I have dealt with that have not only taught me to research myself, but TOLD me to because they did not know what they were selling, Keely had answers to all my questions and able to tell me the differences between the models AND years. Excellent. He gave us a walk through of everything and even setup extras that were not on the car we requested. Same day. Awesome. Great job Keely and Randy Marion Subaru.
We bought our first Subaru in June and we love it!! Our salesman was Ken Bowers and he has went above and beyond any salesman we have ever dealt with. The dealership has met all of our expectations thus far but we were most impressed with Ken! 100% ask for Ken Bowers when you go here to test drive or to buy your next vehicle you won't be disappointed. Overall great experience with this dealership!
Keeley Murphy provided us with great customer service all throughout the sales process of our purchase of a 2017 Subaru Forester. He followed-up on all our questions and concerns. We recommend you ask for Keeley when you visit Randy Marion Subaru to consider your purchase of a new Subaru!
Super friendly and highly knowledgeable staff. Keely is great guy to work with and made sure I had everything I needed even after the sale went thru. I will be looking for him again as soon as my lease draws near it's end!!
My husband and I just bought our first Subaru. We sent an online inquiry, and within 10 minutes we were contacted and given quotes. We drove up and met with Frank Tilghman he was extremely personable, knowledgeable and didn't make us feel pressured or rushed. He also worked to get us a reasonable trade in price for old car so we were able to afford our top choice vehicle. The fiance manager worked to get us a great monthly payment and made sure to explain all our options fully. The entire experience was exciting instead of intimidating. I would recommend anyone who is looking for a new or used car to shop at Randy Marion.
Last week I had the pleasure of purchasing a new Subaru Forester from Frank Tilghman at Randy Marion Subaru.
Frank answered every question I had and showed my all the 'bells and whistles' on the car.
It was the best car buying experience I've ever had.
Frank went above and beyond to make sure I was totally satisfied.
They have a loyal customer for life!
Great!! This was a great place to find a car that was right for us and our sales guy Frank went above and beyond to get us a great deal in the car we wanted. Overall one of the best car buying experiences I have had in a while. Thanks again Frank for taking great car of us!