Name: Lake Norman INFINITI
Address: 20435 Chartwell Center Dr, Cornelius, NC 28031, USA, US
Telephone: +1 704-464-4117

Lake Norman INFINITI is a car dealer, located at 20435 Chartwell Center Dr, Cornelius, NC 28031, USA. They can be contacted via phone at +1 704-464-4117, visit their website www.lakenormaninfiniti.com for more detailed information.

Location :

20435 Chartwell Center Dr, Cornelius, NC 28031, USA

Contacts :

Added by Jopie, at 12 January 2017

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 8:00 PM
Saturday 9:00 AM – 7:00 PM
Sunday Closed

Add email
Add business description
Add Social Media
Add Products and Services

Fernando Belliard

21 December 2017

We had a amazing experience at this location, our service rep (Tray) went above and beyond to take care of our needs.
Timothy Toohey

30 November 2017

I had my car out of service for a week - Thanksgiving of all weeks due to a computer issue. A loaner car was provided which I expected. Trey Brown frequently kept me updated on progress and a timeline for completion. Trey informed me that my car was ready for collection; however I mentioned that I would be delayed until 7.30pm due to work. Trey said, hey no problem I will wait until you arrive. Arriving at the dealership, true to his word, Trey was there waiting for me to go over all the repair work. I really appreciated the service levels that Trey and his team went too in order to get my car back on the road asap.
LT M

15 October 2017

UPDATE: I am a very happy customer now. 6 months ago I was mislead by a service consultant. HOWEVER, my most recent visit with Trey Brown, has made me a believer again. He explained, in detail what needed attention immediately and what could be put off a couple of months. On top of that, he sent my truck off to be detailed. I mean, they detailed parts of my truck I didnt know could be cleaned.

I'm bringing my truck back in next month to finish up the next set of repairs/maintenance he recommended.
Dilan Patel

22 September 2017

They have an amazing staff. They all r great. Every in service or sales. I would only come here no where else I would go.
Tripp Caldwell

16 September 2017

I just purchased a vehicle from Lake Norman INFINITY and it was a very enjoyable experience. Alisha was very knowledgeable, and she was willing to work with me on a purchase price for the vehicle. If you're interested in buying a vehicle I highly recommend visiting Lake Norman INFINITI, and if you can request Alisha Cooper she will treat you very well.
Anna Wooten

16 September 2017

Lake Norman Infiniti was a pleasure to do business with! We worked with Alisha and could not have asked for a better experience. We were immediately offered complimentary beverages and were provided detailed information on each car we looked at. The staff was incredibly friendly and we were treated with the upmost respect throughout the process of purchasing a car. We highly recommend and will most definitely be back!
Steffanie Sullivan

19 July 2017

I just purchased a vehicle from Lake Norman Infiniti. Avon was great!. He made this experience very easy. I had my son with me and he made sure both of us were well taken care of and comfortable. The play room was awesome; if this wasn't available I probably would not have been able to complete my purchase with a 15 month old running around. I definitely recommend this facility if you are looking for a new vehicle. The other staff members including the finance rep and Thomas were also nice and helpful.
Rick Hall

05 June 2017

Went there to update GPS, took off work made appt. Drove 30 minutes. ..they could not fix waste of money for software update
Ryan Fagan

11 May 2017

AVOID SERVICE STEALERSHIP. I have been here two times in my G37 coupe. Both times very negative and unresolved issues. I took them a car with a small problem and John the service writer literally told me that the cost to fix my car was going to be around 700$. I then inform him i have a warranty on the car, once he figured that out his attitude changed instantly. Come to find out the warranty company is willing to pay for it , they don't pay full retail so the repair they billed them for was only 300!! so where was the 400$ extra i ask John then informed me that the labor rate was 150 $ an hour and they were only going to cover 125$. When the truth came out there labor rate has been the same he was literally fraudulently trying to charge more. He then proceeded to tell me they were not going to even put a belt on the car and that they would push it in the parking lot and allow me to put my own belt. I have given them thousands of dollars in service over the years and was considering purchasing another vehicle here but i will no longer consider spending any money with this dealership. I have taken my car there spotless clean and then receive a filthy car back! really ? you own a car wash and a luxury brand dealer ! i have received better service from a honda dealership! I then receive a call from there director of service asking to address my concerns and sounds sincere and promises that his service manager Joe would be calling me back by 3:30 pm. Well needless to say that didn't happen either.They truly have no concern for customers.

If you wanna buy a car there then see Larry in sales he is a good knowledgeable guy.
Byron Medina

09 April 2017

Walked around for a good 30-45 minutes loooing at cars (interested in trading in my g37 for the new q50) while my car was in service, not one salesmen or manager came up to me to assist me or ask if I needed help or If i wanted to test drive (which i really did) that is why I prefer infiniti of Charlotte. The guy from service was really profesional and friendly, that is why I gave this dealership above a 1 star.
S Cox

26 March 2017

Jim Burkett is a wonderful and talented salesperson. He was so good I ended up buying two preowned cars from him. Both cars are great. They were exactly as described. I would highly recommend him and the dealership to everyone.
Stephen Grommer

19 January 2017

Great car buying experience! it was my first time purchasing my own vehicle and everyone did an awesome job walking me through the whole process. My salesperson, Tim Nichol, was great! He took the time to show me everything about the car and explain the buying process. I live over an hour away and they made sure they kept an open time slot with me and not keep me waiting. Would definitely recommend this place and Tim Nichol as well.