quick and painless, all I can ask when having routine maintenance completed
Great dealership! Not the high pressure painful car lots that you find in Wichita. Friendly, easy to work with sales folks who will take the time to work with you to get you in the car you really want at a great price. Finance was so efficient and fast as well as friendly and easy to work with. Sales guy was Derek Tanner. This is the 3rd car I've bought from him and it's always been a great experience!
I took my 84 Chevy pickup in for wiring repair due to mice eating wires. It was covered by insurance. I was charged $1,103.06 for the repairs. The main problem was the fuel gauge was not working on one side(Showed full when empty. After I used enough fuel to change tanks I learned the gauge was not working.
I took the truck back and was told the problem was not wiring but might be two other things, costing $400 more or less.
I took it to another shop that found the problem was the fix Lubbers had made. Rather than drop the gas tank, they tried to connect the new wire to a short wire left by the rodent. It fell off and was laying across the exhaust pipe in plane sight. That shop dropped the gas tank and made a solid connection and all is good.
I can only guess Lubbers did not want to work in the problem so they made up the high cost fix.
We have been trying to get into a newer car for months. We asked several local dealorships and they either said no or wanted some thing outrageous in a monthly payment. We were about to give up until we decided to try one more time. Joe erdman at lubbers and bryon were awesome!!! They listened to what our needs were and got us in a brand new cruze. We never imagined we would get something in our price range with our credit, lack of a down payment and the roll over from the current car. They have us way more than what we expected for our trade in and got us a pretty dang good interest rate. Thank you so much lubbers!!!! You will be forever be our car guys to go too!
Totally awesome and well worth the drive If I wouldn't have been to lazy to drive the extra miles vs using our local Chev dealer.. my problem would have been fixed sooner.
Lubbers Service and the overall place is actually pretty polite.
But the one thing I'm not understanding is, why they closed the one in Hutchinson.
Even though it was not an easy fix, the staff at Lubbers handled it very well. Always looking for ways to make it easier on us and willing to help in any way to make sure that we were not inconvenienced. And that we appreciate! We will return to Lubbers for many years to come! "|"
After having many life circumstances; illness, deaths, and divorce I never thought I would be able to get into a new car. The dealership at Lubbers in Cheney in KS and most specifically Mike, was wonderful and walked me the through the process of trading in my old car and getting into a beautiful new 2016 Chevy Malibu. Although I was not an optimal client they treated me with compassion and were able to meet my families needs, without the shaming and embarrassment that I have had at so many other dealerships. I will definitely be going back when its time to trade in again. Honest wonderful service.
the financing part of the deal was very easy. i didn't think i could get approved for a car until i went there and found out how much i could afford. but after getting a break down of what i was actually paying for really helped out a lot on knowing exactly the deal . (unlike most dealerships) but with the help of Derek he helped me find a car that was for me and also that fit into my budget! he was very nice and helpful. i would recommend anyone i knew that is looking for a car to go see him!
WOW! first time at Lubbers, A great place to buy a vehicle John Callery was patient, helpful and friendly , we love are new truck , we will go back in the future ,five stars I say.
Have purchased multiple vehicles from Lubber's over the years. My first was an amazing car I bought from the dealership in Hutchinson. The last was horrible. Been in the shop multiple times since I bought it. The salesman from Lubber's has refused to be of any assistance. He would be happy to sell me a new car and let me eat all the negative equity in my car. So basically they sold me a lemon. Stay away from these people. They only care about making a sale, not making happy customers.